Not being offered 830 Maps

Pieman1972 · Posted: Mon May 18, 2009 8:07 pm Post subject: Not being offered 830 Maps

Hi All

Went into Latest Map Guarantee - and it's showing 825......for Western Europe.....

Does anybody have any ideas ?

Thanks in advance

Calomax · Posted: Mon May 18, 2009 9:17 pm Post subject:

I believe it usually takes a few days after it's released to get onto the LMG.
_________________
TT Go Essential

dorsetwurzel · Posted: Mon May 18, 2009 9:39 pm Post subject:

I was offered it and downloaded it today under LMG Very Happy

Tim

Pieman1972 · Posted: Mon May 18, 2009 10:42 pm Post subject:

mmmm - weird.....

Just double checked which suprised me, the LMG is showing a price of 69.95 even though on a screen before it says "free".....

Keep my fingers cross my LMG gets updated.....

Andy_P · Posted: Mon May 18, 2009 10:54 pm Post subject:

Pieman1972 · Posted: Tue May 19, 2009 12:07 am Post subject:

Definitely selecting LMG under the Tools Menu......

Pieman1972 · Posted: Tue May 19, 2009 6:38 pm Post subject:

Still offering me 825......

Will call them tomorrow to see what they say......it is a refurbed unit bought at the beginning of May. Maps loaded are 715 - which I guess are a year old.......I would expect a refurbed unit to have the latest ones at time of production.....

Any help appreciated.

Lincslad · Lifetime Member Joined: Oct 09, 2004 Posts: 20

mikealder · Posted: Tue May 19, 2009 7:41 pm Post subject:

If you purchased it from Total PDA then This Thread might offer some details, indeed the LMG has been recently removed from refurbished devices (see the last post in the thread) - Mike

Andy_P · Posted: Tue May 19, 2009 8:39 pm Post subject:

Not really relevant here though... because Pieman1972 *is* being offered a new map, just not the right one. Smile

IIRC, Home is often "slow" to offer a new map under the LMG, often several days after it has been released for sale.

I'm not totally convinced the LMG has been completely dropped on refurb units either.
There's a news item over on YourTomTom about new refurbished units being sold by TomTom themselves and they have "a voucher for the latest map shipped with the unit."
SEE HERE.

Does anyone else remember when the first lot of refurb models came out? Handtec, TotalPDA etc. were saying they didn't have LMG, and TT were just as confused, eventually saying they DIDN'T have the LMG, but they DID have a voucher for the latest map. Sounds like the same confusion again?

Pieman1972 · Posted: Tue May 19, 2009 10:39 pm Post subject:

Thanks for the responses guys.....this seems a very grey area.....I'm sure when I purchased it had LMG on there.....however if TomTom are refurbing them then surely they should put the latest map available....

Will call them tomorrow and see what they say.......will let you know.....

Pieman1972 · Posted: Fri May 22, 2009 7:36 pm Post subject: HELP!!!!!!!!!!!!!!!!!

Well this afternoon Tomtom made the 830 Map available - said that when I connect to Home I would be offered it as an autodownload. Was also advised to use a wired connection as opposed to wireless.

So connected up, ran a my 20m Ethernet cable downstairs to the router - and excellent it was there - selected it to download......had to remove the old map and the computer voices to give me the space and off we go.

The download has completed in 2h30 ish.....it's gone to install and then said sorry - you need to free up 2.6Mb and aborts.......

I've grabbed a memory card and reconnected and now nothing......so I am mapless (apart from a 7.xx on backup)...... Sad

Can anyone help / advise..........I need the maps working for 7am Monday. Why has the software allowed the download if there was not enough install space. Sad

Thanks very much in advance

AndyVaughan · Posted: Fri May 22, 2009 7:47 pm Post subject:

If it has downloaded successfully then you can install it from Add Traffic Voices etc - Items on my computer

Pieman1972 · Posted: Fri May 22, 2009 8:31 pm Post subject:

Excellent Andy = thanks very much......

Installed now.....just looking how to get Kate back installed don't have enough space....

Should I move the map to the SD card ? Or can I install the voice to the card.....

Sorry for so many questions.....

Once I get a working solution I will back up to a "post 830maps" folder

Pieman1972 · Posted: Fri May 22, 2009 8:34 pm Post subject:

Ah - just looking around - can lose the MP3 folder on the device

	PocketGPS
	Web