Latest map guarantee

Cuddy · Posted: Mon May 18, 2009 5:21 pm Post subject: Latest map guarantee

As a newbie to TT I am due an update - still within 30 days of purchase. What do I do?
I have checked on Home and it says I am due an update - will this be the new one just out?? My current version is UK & ROI 825.2157.
I have read that TT may inform me by e-mail.
Any advice appreciated.

mikealder · Posted: Mon May 18, 2009 5:33 pm Post subject:

It should be the v830 map, once its downloaded and installed check the version by tapping the sat strength meter followed by the version box the resultant screen will offer up the map version information.

If its not v830 contact TomTom support on 0845 161 0009 and ask why it has failed, be prepared to send them a copy of your sales invoice to prove the 30 days are still running, a scan or digital picture sent by e-mail should be ok. Be firm but polite as the new map is rightfully yours - Mike

Andy_P · Posted: Mon May 18, 2009 5:36 pm Post subject:

TomTom hide the Latest Map Guarantee rather well....

DON'T use "Update my Go" or "Add Maps", for the latest map guarantee, you need to look in the Home top menu bar. Find the "Tools" menu and you should see an entry for the latest map guarantee there. Click on it and it should guide you through the process of downloading.

If you have already got v825 there should be no need to update anything else before Home will offer you the v830 so it should be quite straightforward.
Do be aware that the new map is a bit bigger, so you may need to clear some space on your machine to get it to fit (deleting unused voices is one way), or if you have a model with an SD card slot you can install to an SD card instead. You didn't say what model you had, but if it is a ONE or XL you will need to copy everything onto the card. Post back for any more help you may need.

TT won't send you an email specifically for the LMG, only general newsletters that might say a new map version is released.

Cuddy · Posted: Mon May 18, 2009 6:04 pm Post subject:

Thanks for all the help. I have a TT XL IQ routes with no SD card - there should be enough room I hope!!
Found LMG on tools menu - will download tomorrow as broadband runs slow this time of night around here.

DennisN · Posted: Mon May 18, 2009 11:38 pm Post subject:

gatorguy6996 · Posted: Tue May 19, 2009 12:10 am Post subject:

My download took less than 16 minutes. Took longer too send it to the device. Taunt

_________________
Garmin 1695 / 255 / 760 w/MSN - Droid w/Google nav + Navigon - Navigon 8100T - Dakota10 - GPSMap76C - GeoMate Jr.

gatorguy6996 · Posted: Tue May 19, 2009 12:21 am Post subject:

AAARGGG. . . crashed/locked up with less than a minute left. That's what I get for teasing you Dennis. Now it's cleanup time. hate when that happens.
_________________
Garmin 1695 / 255 / 760 w/MSN - Droid w/Google nav + Navigon - Navigon 8100T - Dakota10 - GPSMap76C - GeoMate Jr.

DennisN · Posted: Tue May 19, 2009 7:46 am Post subject:

Cuddy · Posted: Tue May 19, 2009 11:30 am Post subject:

Worked a dream. Only took 20mins to download and install. Gained a few POI's but what the heck!!

gatorguy6996 · Posted: Tue May 19, 2009 4:04 pm Post subject:

Other than removing my original map and then scrambling the new one for "no maps found" and insufficient update space left, blowing out my app 8.312, then failure on trying to reload the app via Home, and on attempting to reconnect finding there's no longer a driver so unable to connect, it was very easy to fix. Gun Shoot Out

But it's all good now. Don't ever let me get a bit cocky again Dennis. Laughing

_________________
Garmin 1695 / 255 / 760 w/MSN - Droid w/Google nav + Navigon - Navigon 8100T - Dakota10 - GPSMap76C - GeoMate Jr.

DennisN · Posted: Tue May 19, 2009 5:03 pm Post subject:

Well, that's what you get for chucking our tea into the harbour. What goes around comes around.
_________________
Dennis

If it tastes good - it's fattening.

Two of them are obesiting!!

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