TECH: faulty RDS/TMC socket?

erikthecat · Occasional Visitor Joined: May 21, 2006 Posts: 42

oops posted this in the wrong area the other day! :(

this old chestnut again, but i believe it to be hardware related this time, socket to be more precise.
it was working, then it was intermittent, then it wasn't.
it would search for a signal, then say it wasn't available.
i have the replacement rdstmc module.

i've jumped through all the tom tom tech support hoops, i must have tried all software from 7481 to 8301, but still no joy.

if i send it back how much am i looking at, as both the sat nav / tmc module are over a year old!
they aren't going to fix this for free are they?! :)

could i open the thing up and bent the contacts?
i have a feeling that's what it is, all that plugging and unplugging:(
are there any continuity check that i could make before doing that any of that? and will i actually be able ti get the thing back together if i take it apart? :)

many thanks for your time.

GaRy:)
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Tom Tom 720
8.1 rds-tmc seems to be broken?
home 2.5
map we 710.1561
rds-tmc v4.00.013 (replacement)

Darren · Posted: Fri May 15, 2009 1:00 pm Post subject:

Send it back, chances are they'll repair it FOC anyway as it's a known issue and I think the warranty is 2yrs as well?

Or buy the newer mini-USB TMC antenna instead.
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Darren Griffin

erikthecat · Occasional Visitor Joined: May 21, 2006 Posts: 42

thanks for the reply,

would you have a link to said "mini-USB TMC antenna"
the power is currently supplied to the existing mini usb socket on the base of the 720, how does the new device connect in?

regards,

GaRy
_________________
Tom Tom 720
8.1 rds-tmc seems to be broken?
home 2.5
map we 710.1561
rds-tmc v4.00.013 (replacement)

MrT · Posted: Fri May 15, 2009 2:30 pm Post subject:

Power goes into TMC device USB socket then TMC-USB plug goes into device.
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Drivelux

Darren · Posted: Fri May 15, 2009 3:28 pm Post subject: Re: mini-USB TMC antenna

trooper · Occasional Visitor Joined: May 01, 2005 Posts: 37

Hi,

I have a similar problem, the black 'O' ring is missing from my 930 after about 6 months of use. I could send it in for repair, but am I right in assuming the USB version would still work.

I gather this is a known problem and obviously a weak point not suitable for being plugged in and out all the time. The USB port would appear to be much more robust.

Any comments?

Ian

mikealder · Posted: Wed May 27, 2009 9:56 pm Post subject:

You will be fine using the mini USB receiver even with a broken iPOD/ RDS socket, although if you ever think you might want to connect an iPOD to the device then consider getting it fixed - Mike

trooper · Occasional Visitor Joined: May 01, 2005 Posts: 37

Thanks Mike

Calomax · Posted: Thu May 28, 2009 9:25 am Post subject:

The product can be found on TomTom's site Here at Amazon for £22.99

Sorry, I've lost my instructions how to put a link in properly. Are they anywhere on the forum please?

Edit to answer issue about the link, (try hitting the edit button to see what I have done to the text) - Mike Alder
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