x20 and x30 TTS voice stutter and map lag petition

Greenglide · Posted: Fri Feb 20, 2009 11:15 pm Post subject:

090220-008453

Dont like to be left out of the list.

TomTom obviously arent that bothered about bad publicity but there again how many people who don't have one of the units (the proverbial "man in the street" who buys sat nav units from Halfords!) will have heard about it?

As for the reason why it happens on some but not all units - there are all sorts of timing issues etc which can be very borderline and make the hardware support of the app dependant on manufacturing tolerances.

They could even have a fix for it in a new version of the app which needs a new map version which is not ready yet (we can live in hope Shocked

).

Still waiting ......

OrangeMikey · Occasional Visitor Joined: Feb 20, 2009 Posts: 2

markloveland · Occasional Visitor Joined: May 07, 2006 Posts: 1

Add me to the list. I've tried everything TT have requested and problem still exists.

1090128-003640

falkirk81 · Posted: Sat Feb 21, 2009 9:49 am Post subject:

Any news on whether this issue is going to be covered in Watchdog this upcoming week?
_________________
Tomtom GO 1005 LIVE

iPhone 12

doubledrat · Occasional Visitor Joined: May 02, 2006 Posts: 4

here's mine

090103-003696 - they're suggestion was to wipe it and start from scratch (which I did - I had a couple of hours to spare Mad

- funnily enough it made no difference whatsoever)

920T

on top of the stuttering, I can go for HOURS without a traffic signal being picked up. This makes the T in 920T a pretty useless extra expense.

also, a friend has a stuttering 720 - 081120-009092

doubledrat · Occasional Visitor Joined: May 02, 2006 Posts: 4

for those of you with slow map refresh, I found that if you stop displaying POIs as you drive, it makes a big difference. Preferences/Show POI on map/untick ALL OF THEM

I would still say that later sw releases are hogging more and more resources, because I've always used the above trick and when I first got my 920T it would make it run as smooth as a baby's bum, but not it just reduces the jerkiness to a bearable level.

F2 · Posted: Sat Feb 21, 2009 7:33 pm Post subject: Re: Electro shock therapy

Nairbh · Occasional Visitor Joined: Aug 17, 2008 Posts: 7

yep I have the same bad stutter problem on a new 720 and 520 (both bought in Jan 09). They are both right upto date with navcore and map - and the stutter is unbearable on both (520 is now my sisters). I don't have any map judder, but do lose the voice completey at times (including camera alerts!!) after lots of stutter - requires re-boot for short term solution, then starts stuttering again. I really hope tomtom do something about this as one of the reasons I got myself the 720, was the ability of the device to read out road names. Also disapointed as others with lack of FM instuctions to radio. Now I'll go and register fault with tomtom...

720= Navecore 8.301. Map 815.2003. Home 2.5. free memory reported at bootup 16.4mb (seems low to me?)

here's my refs:
720= 090222-000347 registered sun 22 @ 7:18am
520= 090222-000359 registered sun 22 @ 07:41

Nairbh · Occasional Visitor Joined: Aug 17, 2008 Posts: 7

here are the words I used to log my issues with tomtom (2 submissions - 720 & 520 ref numbers in above post)...

My TOMTOM 520 suffers badly from computer voice stutter (Kate) and at times the voice stops completely unless I re-boot, then it starts to stutter again! It has been like this since I bought the unit in Jan 09 from totalpda.com (TOMTOM refurbished). I have seen that there are many other users with exactly the same problems on various forums.

Please advise when this will be resolved and if it will require a new version of map (when released). If it is a map issue, will I be entitled to a free map upgrade to resolve the problem as it appears my unit does not function as advertised?

doubledrat · Occasional Visitor Joined: May 02, 2006 Posts: 4

Roberthomas · Lifetime Member Joined: Sep 22, 2005 Posts: 1

090119-003265

Was advised to wipe and re-install voices - no improvement !

CS · Lifetime Member Joined: Feb 29, 2004 Posts: 113

Like many others my TomTom, a 720T, has suffered the same setbacks as many have reported here (but also some self created POIs seems to lose their colouring) , since installing the 8.3 navcore updates. When I contacted TomTom I was advised to roll back my 720T to version 7.481.9086. To be fair most of the problems disappeared but then I began reading the problems reported here and decided to update to 8.320 and even to 8.204 but now I am unable to get traffic via the RDS Traffic Receiver.

I intend reporting this to TomTom (and then ading my refernce number on this site) but can anyone suggest what IO should do (if anything) to restore traffic information via the RDS receiver?

Are there missing files that I need to restore or something else that needs to be reset that I have overlooked?

Help please.

TomTom20T
Currently 8.204 (9718/081105) OS:232962
GPS v1.20, Boot 5.5106
Maps: Western Europe v710.1561

mikealder

classy56 · Posted: Mon Feb 23, 2009 12:07 am Post subject:

090223-000167
_________________
Tomtom Go730T
App 8.300
Map v815.2003

To old to die young.

piergino · Occasional Visitor Joined: Feb 11, 2009 Posts: 11

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