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peasemore Lifetime Member
Joined: Aug 03, 2007 Posts: 379 Location: Berkshire
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Posted: Wed Feb 18, 2009 11:38 am Post subject: Operate My Go |
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I see TT Home has d/load fix for this feature now. _________________ Gel
Lifetime Member Thames Valley, Berkshire, UK
Mazda CX-5 built in SatNav- not sure if TT or not. Garmin NUVI in reserve. |
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plimo Occasional Visitor
Joined: May 12, 2006 Posts: 9
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Posted: Wed Feb 18, 2009 12:16 pm Post subject: |
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tomtom support emailed me yesterday saying the emulator function had been fixed and amazingly they said that this would fix the voice stutter as well... |
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AndyVaughan Lifetime Member
Joined: Apr 13, 2006 Posts: 1500 Location: Rossendale
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Posted: Wed Feb 18, 2009 1:51 pm Post subject: |
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plimo wrote: | tomtom support emailed me yesterday saying the emulator function had been fixed and amazingly they said that this would fix the voice stutter as well... |
Look out of the window - there are pigs flying past ........ |
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layingback Regular Visitor
Joined: Feb 12, 2009 Posts: 124
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Posted: Wed Feb 18, 2009 4:08 pm Post subject: |
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plimo wrote: | tomtom support emailed me yesterday saying the emulator function had been fixed and amazingly they said that this would fix the voice stutter as well... |
Shows what we are up against trying to report problems in a rational way to these guys... _________________ Go Premium X / Go 1005 |
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Rowan29a Regular Visitor
Joined: Aug 22, 2004 Posts: 95 Location: North Yorkshire, England
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Posted: Wed Feb 18, 2009 5:02 pm Post subject: |
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AndyVaughan wrote: | plimo wrote: | tomtom support emailed me yesterday saying the emulator function had been fixed and amazingly they said that this would fix the voice stutter as well... |
Look out of the window - there are pigs flying past ........ |
Exactly! I have just fired up Home and it says I have the latest version v2.5.2.60 but the emulator does not work. TomTom may have "fixed" the problem but have they actually released it........... Am now running Navcore 8.320 after a tip by "Mike" and have just got back home after an 80 mile journey. Stutter still there, Traffic (via mobile phone) does what it feels like doing at any given moment and every now and then the unit resets itself. It did not do that before the latest official update or the unofficial one (for my unit anyway)
Seems to me that Support can be either rude or ingratiatingly helpful but either way nothing seems to get done. _________________ Mike -
TomTom 750 Live
iPhone 5 16GB, Kavaj "Dallas" case |
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bullyterrier Regular Visitor
Joined: Jun 30, 2008 Posts: 111 Location: France
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Posted: Wed Feb 18, 2009 6:17 pm Post subject: |
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This is exactly why we need to put our complaint log numbers on Andy's thread, so there is enough dissatisfied customers that can be forwarded to watchdog, so we can get our units working like they should, as it said on the box when we bought them, and get our money refunded or an extension of the 12 month contract of map updates. |
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Rowan29a Regular Visitor
Joined: Aug 22, 2004 Posts: 95 Location: North Yorkshire, England
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Posted: Wed Feb 18, 2009 6:26 pm Post subject: |
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bullyterrier wrote: | This is exactly why we need to put our complaint log numbers on Andy's thread, so there is enough dissatisfied customers that can be forwarded to watchdog, so we can get our units working like they should, as it said on the box when we bought them, and get our money refunded or an extension of the 12 month contract of map updates. |
Sorry but I do not know which Andy referred to but for the record my "Incident number" is TomTom - Application 8.301 [Incident: 090217-002902] _________________ Mike -
TomTom 750 Live
iPhone 5 16GB, Kavaj "Dallas" case |
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Rowan29a Regular Visitor
Joined: Aug 22, 2004 Posts: 95 Location: North Yorkshire, England
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Posted: Wed Feb 18, 2009 6:30 pm Post subject: |
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mikealder wrote: | Please have a read of This Post where you will find the full instructions and download links - Mike |
Hello Mike, I responded to this thread on your link thread but here is some feedback.
Am now running Navcore 8.320 after your tip solution and have just got back home after an 80 mile journey. Stutter still there, Traffic (via mobile phone) does what it feels like doing at any given moment and every now and then the unit resets itself. It did not do that before the latest official update or the unofficial one (for my unit anyway) _________________ Mike -
TomTom 750 Live
iPhone 5 16GB, Kavaj "Dallas" case |
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layingback Regular Visitor
Joined: Feb 12, 2009 Posts: 124
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Posted: Wed Feb 18, 2009 6:31 pm Post subject: |
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Rowan29a wrote: |
Sorry but I do not know which Andy referred to but for the record my "Incident number" is TomTom - Application 8.301 [Incident: 090217-002902] |
This one _________________ Go Premium X / Go 1005 |
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Rowan29a Regular Visitor
Joined: Aug 22, 2004 Posts: 95 Location: North Yorkshire, England
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Posted: Wed Feb 18, 2009 6:40 pm Post subject: |
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layingback wrote: | Rowan29a wrote: |
Sorry but I do not know which Andy referred to but for the record my "Incident number" is TomTom - Application 8.301 [Incident: 090217-002902] |
This one |
Thanks - done! The more the merrier but will we succeed though? _________________ Mike -
TomTom 750 Live
iPhone 5 16GB, Kavaj "Dallas" case |
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mikealder Pocket GPS Moderator
Joined: Jan 14, 2005 Posts: 19638 Location: Blackpool , Lancs
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Posted: Wed Feb 18, 2009 6:44 pm Post subject: |
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Rowan, did you also update the TTS voice files as per the instructions? if you did do this then there is little else I can suggest, as I have said all along this fix isn't 100% but in most cases it is better than the standard release.
To anyone who is running 8,320 on their device, please don't expect the Home software emulator to work, this isn't TomToms fault as you are running software not intended for the device - Mike |
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Rowan29a Regular Visitor
Joined: Aug 22, 2004 Posts: 95 Location: North Yorkshire, England
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Posted: Wed Feb 18, 2009 6:49 pm Post subject: |
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mikealder wrote: | Rowan, did you also update the TTS voice files as per the instructions? if you did do this then there is little else I can suggest, as I have said all along this fix isn't 100% but in most cases it is better than the standard release.
To anyone who is running 8,320 on their device, please don't expect the Home software emulator to work, this isn't TomToms fault as you are running software not intended for the device - Mike |
Thanks Mike,
Yes, I did update the TTS files as per instructions. I had a far better experience with TTN 3 and a Compaq pocket pc. Less is more I guess!
How do you go back to previous Navcore versions e.g. the one previous to the official version for the 520 by the way? _________________ Mike -
TomTom 750 Live
iPhone 5 16GB, Kavaj "Dallas" case |
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cleggie Occasional Visitor
Joined: Aug 28, 2006 Posts: 36 Location: South Yorkshire UK
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Posted: Wed Feb 18, 2009 9:08 pm Post subject: |
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home downloaded a small file today and now it is all working ok even the operate my go |
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Andy_P Pocket GPS Moderator
Joined: Jun 04, 2005 Posts: 19991 Location: West and Southwest London
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Posted: Thu Feb 19, 2009 4:20 pm Post subject: |
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Rowan29a wrote: |
How do you go back to previous Navcore versions e.g. the one previous to the official version for the 520 by the way? |
The best way is to always make a backup of the system before you make any changes. Keep those backups in folders named with the date plus software version or map version (or whatever else it was you changed).
Easy to revert back to an entire previous set-up then, or to pick and choose certain files for more advanced experimenting! |
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Rowan29a Regular Visitor
Joined: Aug 22, 2004 Posts: 95 Location: North Yorkshire, England
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Posted: Thu Feb 19, 2009 5:25 pm Post subject: Reverting to earlier versions of Navcore |
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Thanks Andy, I had done a full backup using Explorer but then that was overwritten by another backup when installing 8.320! Ah well, you live 'n learn, moral of the story is - two backups! _________________ Mike -
TomTom 750 Live
iPhone 5 16GB, Kavaj "Dallas" case |
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