New Map Release Date After V815 Confirmed By TomTom

jonbunk · Occasional Visitor Joined: Dec 28, 2008 Posts: 13

Just called them, said I spoke to someone last week about the imminent new map release and they confirmed it was being released next Wednesday, Friday 11th February.

There was no uncertainty in the reply but a definite, firm confirmation that they'd been told it was next Wednesday.

Thanks, Jonathan

Matt865 · Regular Visitor Joined: Dec 30, 2006 Posts: 92

Thanks for the info. Here's hoping my first try at using the Map Update Service I paid for goes smoothly.

classy56 · Posted: Tue Feb 03, 2009 5:17 pm Post subject:

Great 4 days over my guarenteed map upgrade Sad

_________________
Tomtom Go730T
App 8.300
Map v815.2003

To old to die young.

MrT

jonbunk · Occasional Visitor Joined: Dec 28, 2008 Posts: 13

Apologies Wed 11th Feb - too keen to write what they told me! However, given other comments by people, Wednesday might roll into Friday... we'll see.

bullyterrier · Posted: Tue Feb 03, 2009 6:03 pm Post subject:

Will they release a new application then as well?

tkerby · Posted: Wed Feb 11, 2009 3:45 pm Post subject:

Looking unlikely for today Sad

And I even took my cradle into the office just in case...

jonbunk · Occasional Visitor Joined: Dec 28, 2008 Posts: 13

Spoke to them today and they said they had no idea when a map was going to be released.

They also said when questioned that a colleague of theirs had firmly told me it would be Wednesday that under no circumstances would they have given a date.

The chap on the phone was rude, didn't care less that I was a new customer of 25days and even laughed at me when I said that the service was poor and their direction inconsistent - so much so he casually said 'whatever'.

I'll be livid if the map now comes out after this Sunday - I bought the TomTom specifically before I'd been advised a new map would be coming out to coincide it with the 30 days.

Apologies if having spoken to them last week again that I got everyone's hopes up!

Jonathan

AndyVaughan · Posted: Wed Feb 11, 2009 8:43 pm Post subject:

I subscribed to the map update service which promised me a new map every quarter - a quarte has now passed since the last map release so it is now overdue. Time to ask for a refund??????

Andy

SpeedCam · Posted: Wed Feb 11, 2009 9:19 pm Post subject:

Please remember that you are dealing with TomTom.... TomTom & Release dates do not go together. In all the years I've been dealing with TT I don't think they have EVER delivery a product on time.

A challenge... does anyone know of a release date that they have managed to meet?

AndyVaughan · Posted: Wed Feb 11, 2009 9:23 pm Post subject:

Matt865 · Regular Visitor Joined: Dec 30, 2006 Posts: 92

TT Home has been doing nothing but spitting out errors for the last hours or so now. Could just be the usual stuff, or they could be adding new content. I can only hope it's the latter. Rolling Eyes

AndyVaughan · Posted: Wed Feb 11, 2009 9:43 pm Post subject:

Servers offline for maintenance - could be a good sign!

Anita · Posted: Wed Feb 11, 2009 11:08 pm Post subject:

253 · Posted: Wed Feb 11, 2009 11:23 pm Post subject:

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