Voice problem after 8.3 on 720

Shutts318ci · Occasional Visitor Joined: Jan 20, 2009 Posts: 6

I had the v8.300 firmware and had no stutter problems... until... I upgraded to the 815 maps. I will downgrade again and see if the stuttering is fixed.

Aldridge_Andy · Occasional Visitor Joined: Apr 10, 2006 Posts: 41

Having said previously that I had not experienced any "Stutter" problems with V8.3, a fair few weeks after the software was deployed, I have now experienced the "TomTom Stutter" for the first time last night. It only happened once, and I'll be listening for the next time.
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A Happy user of...

TomTom Go 720.

Shutts318ci · Occasional Visitor Joined: Jan 20, 2009 Posts: 6

I have a 930T, which I am dissappointed is no longer in the Product list on the TT site :-( 920 check, 940 check, 930.... naahhh we didn't make one of them! Confused

I noticed it yesterday for the first time, which was also the first time I had used it with the new maps. I just hope a downgrade will fix it.

bullyterrier · Posted: Mon Feb 02, 2009 12:46 pm Post subject:

dhn · Posted: Mon Feb 02, 2009 1:53 pm Post subject:

It wasn't the moderators here saying the x40 was not replacing the x30 line, it was TomTom itself in their press release announcing the x40.

Don't shoot the messenger ......... Confused

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David

AndyVaughan · Posted: Mon Feb 02, 2009 6:52 pm Post subject:

AndyVaughan · Posted: Mon Feb 02, 2009 8:27 pm Post subject:

Trevor1234 · Posted: Mon Feb 02, 2009 9:37 pm Post subject:

Hi AndyVaughan
Hell, I’m sorry to hear that your device has finally fallen prey to the Stuttering Disease. Mine is still free but having read your Post I now know for certain that it must be only a matter of time before mine follows suit.
Even more sickening is Tom-toms reply to your cry for help. If someone tried to tell me that my device stuttered because of a hardware fault I too would be gobsmacked. So what’s the answer? The way I see it is if Tomtom’s convinced that it’s a hardware fault I think we can all interpret that as a statement that they are not pursuing a software cure for the stutter.
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Tomtom Go 720.
Navcore 9.510
Central and Western Europe v855.2884
GPS World Traffic cameras
Home 2.7
iPhone 3G

mikealder · Posted: Mon Feb 02, 2009 9:55 pm Post subject:

Install 8,320 on your device and the v7 TTS voice files, its not 100% but it is considerably better than anything else I have tried to date - there are some instructions on page 28 and 29 of this thread detailing how to do this - Mike

253 · Posted: Mon Feb 02, 2009 10:14 pm Post subject:

AndyVaughan · Posted: Mon Feb 02, 2009 10:33 pm Post subject:

scotch_whisky · Occasional Visitor Joined: Jul 20, 2006 Posts: 48

This is all getting very silly. I have been told twice by TomTom in the last week that they are not aware of this problem. Each time they have suggested that I reload the software - they haven't suggested it might be a hardware problem!

I am in fact using 8.320 which has been working well since I first tried it. The reason I keep reporting problems to TomTom is I am trying to get a refund or extension to my map upgrades. They just will not accept that 8.300 is pretty much unusable with 815 maps. But maybe that is the reason they keep denying there is a problem.

Others in this forum say that TomTom have accepted there is a problem. I'm in the UK and have been to 1st and 2nd line support and both talk as though I am the first to report it.

I used to think that Pocket GPS World had contacts in TomTom. Do they?

bullyterrier · Posted: Mon Feb 02, 2009 10:58 pm Post subject:

Is there no way of getting a petition, so tomtom can't say "you (as in the caller) are the only one". Or perhaps a call to watchdog might get tomtom listening. I can't believe a company can treat customers like this and get away with it. And what's more some on this forum recommend tomtom to people.
Until the 8.32 that mike told us how to load, I hadn't used the new map I had paid for, and tomtom refuse to extend the 12 months map update, or refund, saying there is nothing wrong with the map!

Shutts318ci · Occasional Visitor Joined: Jan 20, 2009 Posts: 6

Trevor1234 · Posted: Tue Feb 03, 2009 11:47 am Post subject:

Hi Shutts318ci
I obtained the link to the navcore 8.204 from one of the pages (I think) on this Topic. Of course there are far more pages now than there were then. So, if you have time to run back through the last 30 pages you should find it.
By the way, I have never bothered to take the navcore 8.204 off of my device and it still runs perfectly. Of course when I hear that the new map has been released I will have to revert to the old navcore before ‘Home’ lets me download the new map.
_________________
Tomtom Go 720.
Navcore 9.510
Central and Western Europe v855.2884
GPS World Traffic cameras
Home 2.7
iPhone 3G

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