Handtec

johntd · Occasional Visitor Joined: Jan 29, 2005 Posts: 24

I have found Handtec very good, ordered Navman S910i it was here the next day, and a very good price as well

giblets46 · Occasional Visitor Joined: Jan 18, 2008 Posts: 16

I purchased my Tomtom from these guys in Jan, the TMC-RDS broke, and although getting in touch can be a pain sometime, I do have a new unit after sending it back a week ago. So you can be assured they will deal with complaints/ problems.
SO thumbs up.

PaulB2005 · Posted: Thu Feb 28, 2008 1:13 am Post subject:

Another thumbs up here.

Nuvi 760 - ordered 11:14pm Monday, delivered 10:30 am Wednesday.

MaFt · Posted: Tue Oct 07, 2008 8:06 pm Post subject:

Note: the last 4 posts have been removed as the members had less than 10 posts each. Unfortunately we had to bring in this rule to stop some users creating multiple accounts in order to put down or promote a company.

Please direct any queries to myself

MaFt[/i]

dougproctor · Posted: Wed Jan 28, 2009 9:21 am Post subject: A pleasant experience.

Good firm to deal with. Ordered a Navman S90i but then found out about the rebooting and POI restrictions so returned it. Got a full, less postage, refund pretty quickly. Pleasant people to deal with.
Only a couple of small down points. Took just over a week to get a return processed but that was the throwback from the Xmas order/returning and the LiveCare is really hit and miss as to whether you get through. I got though once only but then their phone support is pretty good.
All in all, a good experience and recommended.
Doug
_________________
Returned to a proper Garmin although still have Co-Pilot on a Galaxy S3!

algypan · Posted: Thu Mar 05, 2009 4:56 pm Post subject:

I saw the advert for Handtec in the pocket GPS ads and purchaced my TT 540 from them by telephone this was at three pm and it was at my door before 9am and they guaranteed to beat any other price they are really unbeatable

PaulB2005 · Posted: Thu Mar 05, 2009 7:36 pm Post subject:

Same here again for my 740. When the first was RMA i heard nothing for a few days, rang them and it was here the next day!

Robin2 · Posted: Mon Jul 27, 2009 11:22 am Post subject:

Steveee · Posted: Sat Jun 12, 2010 1:03 pm Post subject:

Also positive feedback from me. Ordered Garmin 550T Thursday night but MasterCard blocked the purchase for security reasons - did not match my usual buying pattern. Sad

On Friday I contacted Handtech online and arranged for a Saturday delivery - extra £3.50. Arrived this morning and now playing with it....

My only complaint is that their customer service number was not answered, but the online support request was picked up quickly.
_________________
Steveee
Where am I?
==============
GO 920 (retired)
Garmin Oregon 550T
Garmin Drivesmart

Darren · Posted: Sun Jun 13, 2010 9:10 am Post subject:

tscott · Occasional Visitor Joined: Apr 06, 2011 Posts: 1

I recently bought an HTC Incredible S from this company, I actually ordered it at a time when it was out of stock. When the item came back in stock the price had dropped by £45 from the one I had already paid when I pre-ordered the phone. I immediately pointed this out to the Handtec support people who promptly refunded the difference to my credit card Very Happy

The order was shipped by FedEx and was delivered with two business days, which is no mean feat given that it had to travel half way across Europe from the UK to Malta!

Well done to all the people at Handtec, keep up the good work!

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