Can't delete large file

Gibbo10 · Posted: Sun Jan 25, 2009 12:03 pm Post subject: Can't delete large file

I've just uploaded a POI file that is 1.05mb. It shows as being on the Satmap when I am connected to SatSYNC but it does not show in the POI's on the satmap. When I try to delete it through sat map I get the following message.

jonesbach · Regular Visitor Joined: Jun 07, 2008 Posts: 185

Try Settings - Default - Yes - Clear All.
N.B. All data will be lost. Call me ultra cautious but I prefer to remove the map card first.

Gibbo10 · Posted: Sun Jan 25, 2009 12:36 pm Post subject:

mikealder · Posted: Sun Jan 25, 2009 12:47 pm Post subject:

Can you edit the file on the device and delete a number of POI locations to get the file size down below 1MB then see if the device will let you delete it in one go.
I don't know what the threshold is for the device refusing to delete a file but I am sure this has been introduced as a safety measure to prevent people inadvertently deleting a map - Mike

Gibbo10 · Posted: Sun Jan 25, 2009 12:49 pm Post subject:

Unfortunately I can't do this as the POI category is not showing up in the satmap so I can't get into it to edit and reduce the file size.

mikealder · Posted: Sun Jan 25, 2009 12:52 pm Post subject:

One other idea then, create another POI file with exactly the same file name but only put a couple of entries in it, now use SatSync to send that to the device - I am not sure if it will replace the old file with the new one but its worth a try - Mike

4ndynorfolk · Posted: Sun Jan 25, 2009 1:12 pm Post subject:

Quote:

Gibbo10 · Posted: Sun Jan 25, 2009 1:20 pm Post subject:

I've now tried Mike's suggestion and 4ndynorfolks suggestion and neither seem to override the problem file. looking in the saysync help it says

4ndynorfolk · Posted: Sun Jan 25, 2009 1:53 pm Post subject:

Silly question, have you restarted the Satmap?
Quote Satsync help:

chrisabel · Occasional Visitor Joined: Mar 14, 2008 Posts: 8

Hi I had a similar problem and rang Satmap about it. Was told the device doesn't delete large files to prevent any purchased maps from being accidentaly deleted. They were going to get back to me with a solution but never did. However when I upgraded to 1.16 firmware (this was a while ago) it somehow deleted the large file that I didnt want so the problem was sorted. No idea if upgrading to later firmware versions will also do the trick.

Gibbo10 · Posted: Sun Jan 25, 2009 2:46 pm Post subject:

Gibbo10 · Posted: Sun Jan 25, 2009 2:52 pm Post subject:

jonesbach · Regular Visitor Joined: Jun 07, 2008 Posts: 185

Reloading v1.3 is unlikely to work - it doesn't even reset settings. I kept v1.2 on my machine in case I needed to go back to the earlier version. As far as I can remember V1.2 did do a complete reset and Satmap have informed me that there is no problem in going back to this version. If you would like to try it I can send you the file. However, for the sake of 24 hours it might be better to phone Satmap first.

Gibbo10 · Posted: Sun Jan 25, 2009 3:38 pm Post subject:

Gibbo10 · Posted: Mon Jan 26, 2009 10:42 pm Post subject:

I spoke to Satmap about the deletion issue today and they seemed to be aware of it as a known problem. They didn't have an immediate resolution to it, but he advised that at the end of "next month" so I assume that they mean end of February or there abouts a new version of SatSYNC is going to be released, this is going to resolve this particular issue and by the sounds of things provide better software for POI uploads. The gent I spoke to referred it providing "multi-media" functionality!!! So for now I'll just live the the file.

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