Is it just me? The speedcam download page is very confusing

DennyL · Regular Visitor Joined: Jan 24, 2004 Posts: 114

Each month I want to download the latest version of the speedcam database as quickly as possible and get on with my day. I know what I need, I don't need the advice, database breakdowns or other guff, I just want a large item called something like 'Click here to download'. I have just given up looking for the link that brings up the browser 'Save' dialogue. Although I've downloaded speedcam databases in the past, I always approach the speed cam download page with dread, knowing that there is so much print to run my eyes over to identify the link. This time, after about 15 minutes I've given up. There is a link at the top of the page called 'Download Database', and when I click on it it just reloads the page I'm looking at. So I'm sorry to have to ask this. CAN ANYONE TELL ME WHERE TO CLICK TO DOWNLOAD THE DATABASE?

I am paid up, subscribed, logged in.

Thank you for any help

dlpruk · Posted: Fri Jan 09, 2009 11:17 am Post subject:

This may not go as far as you want but my procedure is to click on my bookmark to http://www.pocketgpsworld.com/modules.php?name=Cameras&referer=SideBar as the first step.

Then I select the system I have (TomTom OV2) and go on to select the download I want (UK - Speed Zoned Complete) and click on 'Download Database'.

My default download manager (IDM) then takes over and notifies me when it's done it with an option to 'Open file'. I do that and my default unzipper (ZipGenius) opens for me to select where I want the extracted files to go (C:\Documents and Settings\David\My Documents\TomTom\Speed Cameras) and the job's done, ready to copy/paste across to the 540 whenever I want.

I'm sure others do it differently but it works for me.

David

Sallyann · Lifetime Member Joined: Jun 23, 2006 Posts: 768

Well it doesn't seem too difficult to me.
It's just 1-2-3.

1. You click on 'Speed Camera Database'
2. You choose which GPS device you have
3. You choose which cameras you want

Yes there is a lot of descriptive text, to help beginners and avoid some of the basic questions that arise, but as an 'Intermediate' user you can just ignore it.

You might know which of the many database versions you want, but the site doesn't until you tell it.

MaFt · Posted: Fri Jan 09, 2009 11:32 am Post subject:

DennyL - maybe you have another account with us?

this account has only had 3x 1month subscriptions:

Subscription History:
2007-04-13 11:00:11 monthly
2006-10-13 14:34:42 monthly
2006-04-29 22:57:55 monthly

hence why you could not find the download button. had you read the text on the download page or just looked for the link? the text will say that you are not subscribed!

MaFt

M8TJT · Posted: Fri Jan 09, 2009 11:43 am Post subject:

Sal.
Although I have no difficulty now, I did have problems when I first joined. In the light of this, I think that you forgot instruction 1a. 'Scroll down past all the top words to find the drop down list.' because you know that you have to do it (depending on screen resolution).

I think that it would be a lot more intuitive if the list was on the opening screen without having to scrolling down with a big 'Download Here' notice?

Sallyann · Lifetime Member Joined: Jun 23, 2006 Posts: 768

A screen like this should be aimed at new users. If the download button was at the top, they would click it right away without reading the important introductory notes.
As you say, experienced users will know to skip to the bottom. It's only a mouse click after all.

Sal

peterc10

DennyL · Regular Visitor Joined: Jan 24, 2004 Posts: 114

Thank your for all your replies and help. What happened, I *think*, is that I am a long-time user of the PGSW forums, and when I subscribed to the Speedcam database I did so with a new ID and a stronger password. My default browser, Firefox, logs me straight in to PGSW with my forum ID. I went to a browser I hardly ever use, IE, and logged in with my Speedcam ID and voila!, I saw the download link.

I now seem to be in a situation where IE and Opera go straight in with my Speedcam ID and Firefox (currently my default browser) goes straight in with my forum ID. I haven't yes managed to find a statement on the PGSW page saying "You are logged in as (login ID)", or a link called 'Log Out', so I'm finding it hard, no impossible, to manage my logged in status.

I can't remember why I created a new ID to buy the speedcams.

Despite my own responsibilty for my confusion I do think there is some room for improvement:-

** The link at the top of the page 'Download Database' (to the left of 'Submit Cameras') doesn't do anything.

** I can't see who I'm logged in as

** I can't log out and start again

Hopefully some of you can show me where I'm wrong.

Thank you again for your comments.

DennisN · Posted: Tue Jan 13, 2009 12:03 pm Post subject:

Darren · Posted: Tue Jan 13, 2009 12:04 pm Post subject:

MaFt · Posted: Tue Jan 13, 2009 12:23 pm Post subject:

on the right hand side i get:

Pocketgps · Posted: Tue Jan 13, 2009 12:58 pm Post subject:

DennisN · Posted: Tue Jan 13, 2009 1:01 pm Post subject:

If I had 21 Private Messages I'd feel ever so loved and wanted. I've only got 7 and one of those thinks my guts would be better used for holding up stockings! Crying or Very sad

_________________
Dennis

If it tastes good - it's fattening.

Two of them are obesiting!!

MaFt · Posted: Tue Jan 13, 2009 2:14 pm Post subject:

DennisN · Posted: Tue Jan 13, 2009 2:18 pm Post subject:

How long has it been since I posted that mistaken comment? 79 PMs!! Am I ever loved? Love it

_________________
Dennis

If it tastes good - it's fattening.

Two of them are obesiting!!

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