TomTom HOME v2.5 Announced

lola · Lifetime Member Joined: Aug 31, 2006 Posts: 146

Also - I have uninstalled and reinstalled etc.

If I reinstall TT2.3 all is OK but the upgrade to 2.5 produces the above.

Any clues?

Elastic · Occasional Visitor Joined: May 11, 2008 Posts: 49

When trying to update Home from 2.4 to 2.5 using Vista I get as far as clicking "Install" then I get the error message...

"Error opening file for writing:
C:\program files\TomTomHome2\Homerunner.exe"

And that's as far as I can get.

Anyone any ideas?

I had similar problems when installing 2.4, but I can't remember what I did to resolve it.

Confused

Elastic · Occasional Visitor Joined: May 11, 2008 Posts: 49

compost · Occasional Visitor Joined: Apr 18, 2006 Posts: 21

Updated to Home 2.5.1.36 and when I try and connect my 720 the Device menu is greyed out and I get a screen telling me to connect the device to the computer.

When I go through the usual turn on and connect procedure I still get the same screen.

I have tried reinstalling Home and also re-setting the 720 and then re-connecting, but still get the same message.

Has anyone had similar problems? If so, how did you resolve them?

Thanks

Darren · Posted: Sun Nov 30, 2008 4:52 pm Post subject:

Is the device visible in Explorer?
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Darren Griffin

compost · Occasional Visitor Joined: Apr 18, 2006 Posts: 21

Yes the device is visible in Explorer and I can explore all folders on the device.

lola · Lifetime Member Joined: Aug 31, 2006 Posts: 146

Andy_P · Posted: Sun Nov 30, 2008 9:44 pm Post subject:

All I can think of is to check your display "colour depth" in Start Menu/Settings/Control Panel/display/Settings.

For most purposes it should be on "Highest (32 bit)"

lola · Lifetime Member Joined: Aug 31, 2006 Posts: 146

Thanks Andy - had done already and reinstalling TTH 2.4 solves the problem. The graphics is running 32bit 1280*1024 on an nVidia card. All other windows are OK - just this new version of Home. Strange.

Tried 1024*768 but just same.

Andy_P · Posted: Sun Nov 30, 2008 11:43 pm Post subject:

Don't know what to suggest next. It's obviously not a widespread issue, so I guess it is something on your PC rather than a general problem.

It's weird that not everything has gone pink... (the "forward" arrow is still green).

loriannod · Occasional Visitor Joined: Sep 25, 2008 Posts: 27

Maybe try a newer version of nvidia driver, if you are not on the latest.

Mick_1959 · Posted: Mon Dec 01, 2008 1:02 pm Post subject:

lola · Lifetime Member Joined: Aug 31, 2006 Posts: 146

Tried deleting 'everything' from user files, program files etc. Re-installed 2.3 and all OK. Upgraded to 2.5 over web and back to pink icons.

All drivers are latest. No other graphics probs on PC except TTH 2.5.

Thanks for all help.

Weird one. Will maybe rebuild PC sometime as our Laptop is OK on 2.5.

michaelb104 · Posted: Mon Dec 01, 2008 2:07 pm Post subject:

I'm late to the upgrade party again..................but I've upgraded to 2.5.1.36 and I got an error when loading Home or trying to update my go. So I've uninstalled Home and downloaded the latest from TT's web site and installed. I'm still getting the error, anybody else getting this??? The error message goes something like this:

ERROR: [Exception... "Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIFile.moveTo]" nsresult: "0x80004005 (NS_ERROR_FAILURE)" location: "JS frame :: chrome://tthome/content/logic/settings.js :: anonymous :: line 88" data: no]
in chrome://tthome/content/logic/settings.js:88
Stack:
0. chrome://tthome/content/logic/settings.js:88
file.moveTo(destDir, newName.leafName);
1. chrome://tthome/content/logic/settings.js:111
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mcqueen · Lifetime Member Joined: Jan 17, 2007 Posts: 19

I'm getting the same Exception Error. Does anyone know how to solve this?

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