Unable to sign in to Windows Live Messenger

Anita

I was signed in to Windows Live Messenger when I left my pc last night, but when I returned to it this morning I was signed out, and I'm getting Error 81000306 when I try to sign in.

I've followed the Troubleshooting Guide to no avail.

I'd be most grateful for any suggestions.
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Anita
TomTom VIA 135 - App 12.075
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Samsung Galaxy S21

mikealder · Posted: Sat Oct 18, 2008 10:48 am Post subject:

Have you tried re-booting the PC? - Mike

Anita · Posted: Sat Oct 18, 2008 11:14 am Post subject:

Yes, Mike, I've rebooted a couple of times.
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Anita
TomTom VIA 135 - App 12.075
UK map 1130.12368
Samsung Galaxy S21

alix776 · Posted: Sat Oct 18, 2008 11:43 am Post subject:

tyr unplugging then plugging the router back in if you using a bt hub or wireless rouiter
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Oh the joys of being a courier.
device Lumia 950 xl

Anita · Posted: Sat Oct 18, 2008 11:52 am Post subject:

Thanks for the suggestion, Alix, but I'm not using a wireless router or BT hub.
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Anita
TomTom VIA 135 - App 12.075
UK map 1130.12368
Samsung Galaxy S21

Mullet · Frequent Visitor Joined: Dec 12, 2005 Posts: 1051

Searched for the Error 81000306. May be something on there. Before you start ripping hair, the problem is not always at the user end.
All else fails, try a system restore to yesterday.

Anita · Posted: Sat Oct 18, 2008 1:05 pm Post subject:

Thanks, Mullet. I'd already tried everything I could find for error 81000306.

Just done a restore and still couldn't sign in, but am now getting the message "Signing in to Windows Live Messenger failed because the service is temporarily unavailable. Please try again later. Error code: 81000314" so maybe it's not my end!

Have to go out now, so will see what happens when I get back.
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Anita
TomTom VIA 135 - App 12.075
UK map 1130.12368
Samsung Galaxy S21

mikealder · Posted: Sat Oct 18, 2008 1:29 pm Post subject:

MSN is working fine, your status has been "away" since I first checked the PC around 06:50 this morning, sending a message gets pinged back with an error stating unable to deliver - Mike

PaulB2005 · Posted: Sat Oct 18, 2008 3:55 pm Post subject:

One solution is to re-register 3 of the main DDL files
1. Close MSN completely. If it is still in the Notification tray at the bottom right of the screen right click and click Exit. make sure the icon has gone.
2. Start Menu, Run...
3. Type

regsvr32 Softpub.dll (enter)

regsvr32 Mssip32.dll (enter)

regsvr32 Initpki.dll (enter) - this one may take a minute to complete

After each one you should get a message like

---------------------------
RegSvr32
---------------------------
DllRegisterServer in Softpub.dll succeeded.
---------------------------
OK
---------------------------

Then try signing in again.

- Option 2

Re-download MSN and reinstall.....

Anita · Posted: Sat Oct 18, 2008 6:52 pm Post subject:

Thanks to everyone for their help. I'm now signed in OK.

Paul, thanks for your suggestions, both of which I tried without success, then signed in successfully about 30 minutes later.

Maybe it was a server problem. Confused

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Anita
TomTom VIA 135 - App 12.075
UK map 1130.12368
Samsung Galaxy S21

Darren · Posted: Sat Oct 18, 2008 8:28 pm Post subject:

It's Microsoft, you didn't expect an error message that would actually help did you Wink

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Darren Griffin

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