MAP UPDATE

Simon1969 · Occasional Visitor Joined: Sep 02, 2008 Posts: 17

Hi,
Sorry if my last post came accross as whingeing, it wasnt meant in that way.

I'm extremely grateful for the advice you've all given to me as a newbie, and paying £40 for new maps not only allows me to keep my older tomtom but saves me paying £100 for a new one. Smile

I'm looking forward to being able to drive again with the lovely Jane telling me exactly where to go in my ear!
Simon

Simon1969 · Occasional Visitor Joined: Sep 02, 2008 Posts: 17

Hi again,
Sorry to be a pain but i've had a disaster of sorts.

I've just paid the £40 to upgrade the maps.
I pressed continue in order to download the maps to the tomtom but was greeted with an internal tomtom server error. The only option given to me was to click exit.

I can find nothing in the help files relating to how I go about downloading my upgrade manually.

I've restarted tomtom home and the software has searched for uupdates but found none.

Is there anyway I can do the upgrade now or I have just thrown away £40? Crying or Very sad

Anita · Posted: Tue Sep 09, 2008 10:30 pm Post subject:

Simon1969 · Occasional Visitor Joined: Sep 02, 2008 Posts: 17

Hi,
Panic over, I reconnected after a reboot and the maps were waiting for me. The tomtom connected and downloaded the new maps. Laughing

One thing though, when I double tap the tomtom screen on the satellite link to view the version, it says Map: Great Britain Map v562.0.
Shouldnt this read v725?
During the installation process I wasnt asked for a product code, could this be the reason?
Yours confusedly,
Simon.

srpearson · Occasional Visitor Joined: Sep 10, 2008 Posts: 3

If I remember correctly that was a common fault, reporting the incorrect version number. Nothing to worry about.

Andy_P · Posted: Wed Sep 10, 2008 5:48 pm Post subject:

I'm not so sure about that....

Are you doing this check on the Go itself? Don't do it in the Home on-screen emulator.

I think some more investigation might be in order.
I haven't got Home on this PC, but from memory.... there should be an item to "view contents of my Go" or something. Look at maps there and click "more info"

Simon1969 · Occasional Visitor Joined: Sep 02, 2008 Posts: 17

Hi Andy,
Yes I was doing this on the tomtom itself.

I looked as you advised in tomtom home and both the older and the newer map versions were listed there.
I searched the forums and found a previous entry of yours saying to go to map preferences on the tom tom and to select switch map - and its worked. My version is now 725 as i hoped.

Thanks very much to Andy and others for spending your time advising me on how to upgrade my maps - youve saved me a lot of money and now I have an up to date tomtom to use in the future.
Simon.

Andy_P · Posted: Thu Sep 11, 2008 1:01 am Post subject:

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