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thedon
Occasional Visitor
Joined: Jan 08, 2004
Posts: 58
Location: Wiltshire
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 Posted: Mon May 24, 2004 10:29 am Post subject: |
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I switched POI's off yesterday, and it does seem to cure the problem, but interestingly, I got a similar error this morning - without TT3 running (this is the error I posted before, with Battery Bar giving a voice warning "memory low", and the ascending pitch tone, a bit like the tone you get when activesync starts up, which normally coincides with the 2210 seeming to lose BT comms to the GPS unit).
I don't know if TT3 is holding memory after closedown, but this is how my system looks (in case it's any help to the guru's out there):
Internal RAM split almost equally between Storage and Programs:
In use: Storage 19.57 / Programs 26.3
Free: Storage 6.31 / 4.88
Applications running (according to the close programs drop down list provided by Battery Bar - top right of screen):
Inbox
Internet Explorer
Netfront v3.1
File Explorer
(note IE / Netfront were launched whilst online earlier in the day, but weren't fully closed down, just minimised - so no active browsing going on)
Applications running according to Settings / Running Programs:
Activesync
File Explorer
Netfront v3.1
Internet Explorer
Inbox
Together with Today Screen plugins:
Battery Bar
Program Bar
Birthday Boy |
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davedoubledecks
Occasional Visitor
Joined: May 04, 2004
Posts: 24
Location: Halesowen, West Midlands
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| Posted: Tue May 25, 2004 8:05 pm Post subject: |
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I've had the same problems aswell. For the first 5 minutes 4 drop outs and then locked up. Then taken off POI and not a single drop since. Well I won't be using POI until a fix is out.
Dave
ipaq 2210
BIOS 1.10.07 ENG
TomTom 3.01 gps 3.02
TomTom BT
128mb MM Card |
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cuk0724
Occasional Visitor
Joined: 04/08/2003 20:00:20
Posts: 44
Location: Essex
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| Posted: Tue May 25, 2004 8:31 pm Post subject: |
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| I have now run with POI's unchecked now for 5 days and have not had one drop out. I have sent information to TomTom, but had not had any response from them now for 12 days. |
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Dilldog
Occasional Visitor
Joined: Feb 12, 2004
Posts: 40
Location: Worcestershire, UK
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| Posted: Tue May 25, 2004 10:35 pm Post subject: |
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Since un-checking POI my BT drop-outs have stopped (used it loads since reading this thread) and I've had no more problems with my Nokia BT car kit interfering with it, too. 
I've also updated my open call with TomTom - I urge everyone with the issue to also do the same online.
I'm using GPS 2.07 - anyone report working systems with TomTom's fix-all 3.02? |
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cuk0724
Occasional Visitor
Joined: 04/08/2003 20:00:20
Posts: 44
Location: Essex
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| Posted: Wed May 26, 2004 2:51 pm Post subject: |
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I am running GPS Ver 3.02 now, without a problem. Well only if I have POI's unchecked!!
I have updated my question on the TomTom support site, but have not heard a thing for the last 13 days. |
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cuk0724
Occasional Visitor
Joined: 04/08/2003 20:00:20
Posts: 44
Location: Essex
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| Posted: Fri May 28, 2004 2:41 pm Post subject: |
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I have at last heard from TomTom re the drop out.
| Quote: | My apologies!!!!!!!!!!!! again and again!!!!
Bad news I'm afraid,
This is still in investigation,
We can't provide you with a long term solution! At this moment the only workkarround is the one beeing used. (Meaning no POI availble for usage.)
Again my apologies for not replying in time!
We hope to have answered your question to your satisfaction.
With best regards,
The TomTom Customer Support Team |
Not very helpfull, but at least they have now admitted the problem and it would seem that the POI's are deffinetly the problem. Will just have to wait and see what and when they come up with something. |
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Dilldog
Occasional Visitor
Joined: Feb 12, 2004
Posts: 40
Location: Worcestershire, UK
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| Posted: Fri May 28, 2004 2:51 pm Post subject: |
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You got more of an answer than I did.
It wouldn't surprise me if a HP patch doesn't sort it out... |
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cuk0724
Occasional Visitor
Joined: 04/08/2003 20:00:20
Posts: 44
Location: Essex
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| Posted: Fri May 28, 2004 3:01 pm Post subject: |
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It has taken me 2 weeks and lots of e-mails before I got that!!!!!
Please don't say that about a patch. That means TomTom would just wash their hands of the problem. |
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Dilldog
Occasional Visitor
Joined: Feb 12, 2004
Posts: 40
Location: Worcestershire, UK
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| Posted: Fri May 28, 2004 3:10 pm Post subject: |
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Sorry, I didn't mean to spoil your weekend!!!
I hope I'm wrong too... |
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DavidW
Pocket GPS Moderator
Joined: 17/05/2003 02:26:21
Posts: 3747
Location: Bedfordshire, UK
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| Posted: Fri May 28, 2004 11:35 pm Post subject: |
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| cuk0724 wrote: | | Please don't say that about a patch. That means TomTom would just wash their hands of the problem. |
It seems that the problem is specific to the 2210, which hints at some kind of bug in the Bluetooth or other device specific code. If that's the case, the only proper fix is if HP issue some kind of patch.
It might be possible for TomTom to find a work round. However, if such a work round were easy, I'm sure they'd have found it by now. For now, the best work round is to hide POI.
As a developer, you try to work round bugs in other people's code if possible, but there does come a point where you can't work round another company's bugs. I have found myself in both these scenarios in my last job before I became too ill to work.
In one case, I managed to rework some code so that it stopped triggering a firmware bug in some hardware. In another case, though it was my employer's code that was failing (and the customers were blaming us), the underlying problem was an OS bug, and we had to put pressure on the company responsible for that operating system to produce a fix, issue it to us and give us permission to ship it.
The solution will lie somewhere between TomTom, Widcomm (who produce the Bluetooth code used on the iPAQs), Microsoft and whoever produces the ROMs for HP (it's probably whichever Far Eastern company really produces the hardware - I think it may be HTC).
The nightmare scenario is if it turns out to be some kind of hardware problem - if that's the case, any work round will likely have to come in some form of ROM patch.
Hopefully a way ahead is found soon, but this is the kind of problem that can take some time to be fixed.
David |
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henth
Occasional Visitor
Joined: May 29, 2004
Posts: 2
Location: Bury St Edmunds
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| Posted: Sat May 29, 2004 6:33 pm Post subject: TTN 3 and Bluetooth drop out |
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I was experiencing major problems with BT drop out and Navigator 3. I then purchased a CF 128 card and lo and behold all my problems have gone. Prior to this I was using a SD 128 card
Steve :D |
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cuk0724
Occasional Visitor
Joined: 04/08/2003 20:00:20
Posts: 44
Location: Essex
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| Posted: Thu Jun 03, 2004 2:42 pm Post subject: |
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Just found this on HP's site
http://h18000.www1.hp.com/support/files/handheldiPAQ/us/download/21001.html
Looks like the ROM for the 2210 is now at Ver 1.10A
| Quote: | Fixes
Fixes the Sleep Mode SD power drain.
Fixes iPAQ Backup shutdown after 10 seconds when a backup is scheduled.
Connectivity:
- Fixes the JavaScript event handler to operate correctly.
- Updates Bluetooth driver to resolve Bluetooth hang issue.
- Enables connectivity bubble to correctly display GPRS status when connected through a proxy.
Contacts: Removes duplicate radio telephone number from Contacts List view.
Inbox:
- Replace type short messages are not duplicated.
- SMS messages with alphanumeric address are parsed correctly.
Instant Messenger: IM signs in.
Localization: Errant character no longer inserted by Action button on KOR
Settings: Handheld properly returns to Power Off state after an alarm.
Known Issues
Performing the ROM update through a USB hub is not recommended. Installing through a USB hub may cause the host PC to receive a "General Protection Fault" error, thereby forcing a reboot of the host PC upon completion of the ROM update.
Enhancements
Adds Self Test.
Adds Support for the Extended Battery.
Added Support for "Wake on Ring" (this feature requires third-party software to function correctly)
Connectivity:
- Adds Wi-Fi Protected Access (WPA).
- Improves wireless connectivity technologies.
- Enables Microsoft Pocket Internet Explorer to correctly encode URLs with "&lang" references.
- Enables Microsoft Pocket Internet Explorer to use cached pages when offline, even for local servers.
- Allows configurable header for Microsoft Pocket Internet Explorer.
- Enables connection with IEEE 802.1x to Microsoft Windows Server with PEAP fast reconnect enabled.
Contacts: Sorts contacts according to the country selected in Regional Settings.
Inbox: Clarifies location of SMS inbox.
Localization:
- Adds ability to enter full IP address for DNS entry in Spanish.
- Adds ability to save contacts with Far East characters in both first and last names.
- Adds ability to use partial Cyrillic name to find contacts.
- KOR keyboard now allows for ‘~’ character.
Settings: Enables CHT owner information to be shown on Power-On.
Shell:
- Improves USB reliability.
- Adds use of high-quality MIDI playback for alarms and meeting reminders.
- Improves data integrity when file system is nearly full.
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I can't try it to see if it fixes the drop out problem as HP don't seem to have an English version yet!!!! |
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egeek
Occasional Visitor
Joined: Jun 05, 2004
Posts: 2
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| Posted: Sat Jun 05, 2004 6:39 pm Post subject: |
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When the bluetooth connection between the 2210 and the GPS is lost, does the bluetooth light go out on the GPS reciever?
I'm trying to determine whether I'm just getting the normal 2210 bluetooth problems that everyone is talking about, or if my tomtom GPS is faulty.
Thanks |
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cuk0724
Occasional Visitor
Joined: 04/08/2003 20:00:20
Posts: 44
Location: Essex
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| Posted: Sat Jun 05, 2004 6:54 pm Post subject: |
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| No the bluetooth light is still on and the green GPS light is still flashing. |
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carl_w
Lifetime Member
Joined: Mar 13, 2004
Posts: 242
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| Posted: Sat Jun 05, 2004 9:10 pm Post subject: |
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When the bluetooth connexion is lost, the blue light on the receiver starts flashing. When the bluetooth connexion is working, the blue light is solid. Flashing green indicates the receiver has a navigation solution.
When the blue light is solid, in the GPS properties on the PDA there should be a row of dotted lines moving between the picture of a satellite dish and the picture of a PDA. |
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