TomTom Home 2.3 / Windows Vista conflict

mickrichardson535 · Lifetime Member Joined: Mar 04, 2006 Posts: 46

Those running Windows Vista may have recently found (like me) that TT Home will not run. My Go 720T can still be seen and accessed by the computer, but Home refuses to start.

TomTom are aware of the issue and have no real answer - advising me that it's a Windows issue not a TomTom one.
Great.

I eventually found a way around the issue which may be of assistance to others .... here goes ....

I researched the issue on the www and found others running Vista and TTH suffering the same symptoms. Some cured it by uninstalling and reinstalling repeatedly the TTH software. I did that to no avail.

I then decided to uninstall TTH Home and clean the system of all traces of TTH (though I did not touch the registry) and then uninstall all the Microsoft / Windows / Vista updates installed since TTH stopped working.

I then reinstalled TTH (2.3) and it worked just fine.
I then reinstalled each Microsoft / Windows / Vista update one at a time, rebooting in between each update. TTH now works as it should.

The Updates affecting my machine were ...
Vista update KB651618
Vista update KB952287
Vista Security update KB953733
Vista Security update KB950974
Windows Mail update KB951066
IE7 update KB953838
junk mail update KB905866
and KB951072

Hope this helps someone.

Mick

andy-c1 · Posted: Wed Aug 20, 2008 10:34 pm Post subject:

mmmmm I must be 1 of the lucky ones then as I had no problems with vista ultimate
_________________
TomTom 5001

gardenshed · Frequent Visitor Joined: Jul 05, 2007 Posts: 466

vista works for me too, i also have a 720t, the only issue you will have is if you try to connect with the sd card in the tt if it is over 4gb. remove it and it will connect perfectly, i have an 8gb sdhc card Wink

Eastholme · Posted: Wed Aug 20, 2008 11:59 pm Post subject:

Had no problems with my 930T, TomTom Home and Vista. Gotta be another one of the lucky ones......

BodgerBaz · Posted: Thu Aug 21, 2008 7:50 am Post subject:

Mine's working too with GO 510/710 and all the latest updates.

As opposed to us being the lucky ones it does seem that we are 'normal' and you are the unlucky one?

technik · Posted: Thu Aug 21, 2008 8:02 am Post subject:

No problems here with Vista ever at all.

Everything has always worked fine.

Must be the OP's PC has corrupted files.

Hoppy · Posted: Thu Aug 21, 2008 8:05 am Post subject:

No problems for me Vista Home Premium with TT Home 2.3 and all with latest updates.
_________________
TomTom Go 950 Live.
App 9.054
Europe v8.50
NA 2GB v8.45

turbo10 · Posted: Thu Aug 21, 2008 8:20 am Post subject:

No problems with Vista Ultimate, also with all latest updates, and my 920T

dougproctor · Posted: Thu Aug 21, 2008 11:58 am Post subject:

Didn't even know there were problems between Vista and TTH! Works perfectly for me also.

Wazza_G · Posted: Thu Aug 21, 2008 4:42 pm Post subject:

I run Vista HP x64 and TTH 2.3 runs perfectly.

So when are they going to issue 64-bit software then?

Kinetic · Occasional Visitor Joined: Jun 04, 2005 Posts: 24

I can't get it to work with Vista Ultimate either.

falkirk81 · Posted: Fri Aug 22, 2008 12:56 pm Post subject:

No probs here with Vista Home and TTHome 2.3. Always worked fine for me.
_________________
Tomtom GO 1005 LIVE

iPhone 12

Mikafin · Occasional Visitor Joined: Dec 29, 2006 Posts: 1

No problems with Vista Home Premium (all updates incl. SP1) and TT Home 2.3.1.92 (GO930T)

Smartdriver · Posted: Sat Aug 23, 2008 11:41 am Post subject:

No problems with Vista Business with all updates and Home 2.3 either.
_________________
David

TT Go 6000
Previous Go 920T

Tobas · Regular Visitor Joined: Oct 06, 2004 Posts: 90

Plenty of problems a while ago with a TTH upgrade. Like OP, had to completely remove all trace of TTH before the upgrade would run. TT were no help suggesting it was a windows problem. As usual a PGPSW forum member came to the rescue.

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