TomTom Home 2.3 Crashes

Foiled · Posted: Wed Jul 02, 2008 7:21 pm Post subject: TomTom Home 2.3 Crashes

Just bought a TomTom 530T, currently trying to get Home 2.3 to work.

Installs OK, able to select country etc and accept conditions, but then when trying to login into my tomtom account the software hangs and vista becomes completely unresponsive, requiring a reboot.

Anyone else with this problem or just me? I`m tried uninstalling and reinstalling with no joy, also tried Home 2.2 put same problem. No other software running and anti virus/firewall disabled.

GPS_fan · Posted: Wed Jul 02, 2008 8:38 pm Post subject:

Are you trying to install Home from the installation disc that came with it, or have you tried downloading a later version?

v2.3.1.92 (21 May 2008) is available here
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Foiled · Posted: Wed Jul 02, 2008 9:07 pm Post subject:

Thanks for the suggestion, but sadly same problem. Now manually deleting any tomtom files left behind by the uninstall to see if it will make any difference.

gardenshed · Frequent Visitor Joined: Jul 05, 2007 Posts: 466

I too have vista and don't have defender running or the uac running I have got AVG anti virus and windows firewall running and have had no probs, i used the original disc to install and later updated as time went by Wink

just on the off chance you haven't got an sd card installed over 4gb have you? i have an 8gig card which causes home to crash and needs removing prior to connection.
I also found vista very slow and it does seem to hang sometimes, but in fact is busy, have you looked at your task manager? get it running prior to starting home so you can see processes running and if you want to speed up Vista the let me know and I'll pass a few easy steps which increased my speeds dramatically. Wink

no probs since i sped it up Wink

Foiled · Posted: Thu Jul 03, 2008 7:41 am Post subject:

Thanks for the reply. I've turned off all the anti virus and firewall software, and dont have any sd cards over 2gb.

I dont think its related to vista being slow as the machine simply hangs and I cant even get into the taskmanager and have too reboot.

It doesnt seem a comon problem, as a google search doesnt bring up anything similar. Presumably its related to other software/hardware incompatibility on my machine, but I've tried disabling everything I can with no joy.

Any other suggestions are welcome, otherwise I'll see what tomtom support reply with.

Foiled · Posted: Thu Jul 03, 2008 8:41 am Post subject:

Ok problem solved.

Needed to do a system restore and reinstall tomtom home 2.
Everything seems to be working.

Foiled · Posted: Thu Jul 03, 2008 8:59 am Post subject:

Spoke too soon!!!!!!!

Managed to get it working long enough for it to download an update for the 530T and update the speed camera database, then clicked on the add services tab and it crashed again!!

Elastic · Occasional Visitor Joined: May 11, 2008 Posts: 49

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