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Purchase Go 930 in USA

 
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terryjbennett
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Joined: Mar 26, 2004
Posts: 3

PostPosted: Sun May 25, 2008 10:28 pm    Post subject: Purchase Go 930 in USA Reply with quote

Does anybody know of any problems if I buy the 930T in the USA and use it in the UK where I live?
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vicky
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Joined: 12/08/2003 19:53:08
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Location: Secret Base in the Nevada Desert

PostPosted: Sun May 25, 2008 10:44 pm    Post subject: Reply with quote

1: It will not contain the UK & Europe ASR Files (Voice Recognition), and TomTom will not supply them. So you will have so source copies elsewhere

2: You may have problems getting the Free Map upgrade of the Europe map as it was purchased outsidre the region.

3: You may have warranty problems with TT EU who will refer you back to the US if you need service.

But apart from that you will get it at a good chunk of change cheaper than the EU Version

(Oh and don't buy the "T" Version the US Traffic antenna is useless in Europe)
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terryjbennett
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Joined: Mar 26, 2004
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PostPosted: Sun May 25, 2008 10:53 pm    Post subject: Reply with quote

Thanks Vicky. I really appreciate your full and speedy reply. Got some thinking to do!
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Andy_P
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Joined: Jun 04, 2005
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PostPosted: Sun May 25, 2008 11:29 pm    Post subject: Reply with quote

Re Point #1...
I think TT are now supplying both sets of voice recognition files.
See this topic
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Tom59
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Joined: Aug 05, 2006
Posts: 407
Location: Alconbury - UK

PostPosted: Mon May 26, 2008 12:50 am    Post subject: Reply with quote

vicky wrote:


(Oh and don't buy the "T" Version the US Traffic antenna is useless in Europe)


The UK version of the antenna is completely useless as well Laughing
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TT Go 720 (T)
Firmware 9.430. Map: Western Europe V 875.3613

TT iPhone app
V 1.23 Map: Western and Central Europe 2 GB V 965.7286

TT iOS Go Mobile
V 1.1 Map: Western Europe 965.7248
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gatorguy6996
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Joined: Feb 16, 2008
Posts: 695
Location: Florida, USA

PostPosted: Mon May 26, 2008 1:20 am    Post subject: Reply with quote

Each map is now approx 1.9 gigs, wheras WE map previous was 1.5. The extra 400+ megs is the ASR files.
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vicky
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Location: Secret Base in the Nevada Desert

PostPosted: Mon May 26, 2008 9:30 am    Post subject: Reply with quote

Andy_P2002 wrote:
Re Point #1...
I think TT are now supplying both sets of voice recognition files.
See this topic


Depends if anyone with an imported unit can get them from them

I ended up at impass with them.

The FINAL Replies I got from them were

1: ASR is only supported in the region where you buy the unit, and we will not supply the other files

2: Map Upgrade, beacuse I purchased outside the UK (Pixmania) they classed it as a grey import and even though I jumped though all the hoops, (Supply of receipt, Copy of Unit Serial Number, Screengrab of current map version), they still refused to honour map upgrade, and the only options they offered were

a) return the unit to place of purchase and get a proper UK one (no good as outside Pixmania return window)
b) escalte the matter in writing with head offioce in Amsterdam

So TT (Un)support, is losing all my future business, I sold off my unit.

We currently have 2 TT units still in service but as soon as replacement time comes up we will be totally TT Free.
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Current Device (Changes almost weekly)Navcore V8.002
West & Central Europe V805.1801
North America V805.1801
Traffic Via GPRS Data
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