Tom tom one wont switch on

[kimbopr]

i just got a new tom tom one v3 europe today and whilst downloading updates my computer crashed, i havent backed anything up, and it not doesnt want to go on, my green light is on when i plug it in2 the usb port, but when it eventually goes on i try and download updates and it says there is a fault on F:\ttsystem whilst downloading. I have tried resetting it. Can any one help plse.

[46jimbo]

When you connect the TomTom to the computer, it should show up as a hard drive in Windows Explorer. Copy all of the files across to a folder on your hard drive for safe keeping.

Install the 'Home' program on to your PC from the cd that came with your unit.

TomTom customer service seems to suggest something like this: delete all of the files from the TomTom that are NOT inside folders. Do NOT delete any of the folders.

Now start up 'Home'. It should recognize your TomTom and will download and install a new operating system.

[marbar2k]

this is the same problem iam having, did you fix it?

[GerryC]

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