Urgent Help my dad has made a booboo....

marbar2k · Regular Visitor Joined: Dec 02, 2005 Posts: 67

my dad just bought himself a TT1 v3 (new one, no SD) I told him to update it , but back up before he does it.

He goes to update it and it fails, lone behold no backup!!!!!!!!!! Twisted Evil

Just looked through the contents and everything seems to be there bar the TTsystem folder. Tried to reupdate but it will not have it. any ideas.

PS guess when he need it for? you guessed it tomorrow morning

shadamehr · Banned Joined: Apr 25, 2006 Posts: 507

You've tried the first obvious thing to get it to switch on, yes, a pin in the reset switch on the bottom for over 20 seconds?

Always best doing this when you know you have a backup, but as you don't but say it won't switch on, you have little to lose.

If you do get it on, BACKUP first then though!

I assume you are saying it won't switch on yes?

Else if you are just saying you are having problems getting the Update to work only, that's a different kettle of fish entirely.

So let us know, and clever sorts on here will likely try and help.

mikealder · Posted: Thu Apr 03, 2008 8:23 pm Post subject:

There is no such thing as a TTsystem folder, there should be a file called ttsystem in the root of the device though.

This screen shot shows the folder and file structure on a One Third Edition is the only file that is mising the ttsystem?

Mike

Toneloc427 · Posted: Thu Apr 03, 2008 8:26 pm Post subject:

I take it you can connect the ONE to the PC if you have confirmed you are missing the ttsystem file.

Can you also get HOME to recognize it and it just won't update successfully, or will HOME not recognize it at all?

marbar2k · Regular Visitor Joined: Dec 02, 2005 Posts: 67

sorry for the delay, bit of an update on the problem...you can turn it on the spash screen comes on then it just turn off.

You can connect it to the PC and TT home recognizes it then says "yoy need to restart your TT as it is waiting to update the software, please disconect and restart" you do this then home searches for updates. It finds unit software but when you try & install it, its says missing folder G:/ttsystem.

You can browse the files through my computer and they all seem to be there except the TTSYSTEM file is 0kb where mine is 5000kb on my TT1 v2

Andy_P · Posted: Thu Apr 03, 2008 11:39 pm Post subject:

If you delete all the "loose" files (i.e. the ones NOT in any folders) then Home should automatically re-install the software.

Here are some instructions:

marbar2k · Regular Visitor Joined: Dec 02, 2005 Posts: 67

thanks for all the sugestions, I have begrudgingly lent him mine but he need his again tomorrow when he goes to a wedding.

I will try the delete & reupdate tonight. Also a member has sent me a copy of the TTsys file.

If i decide to D/L from oldboys site what version should I get its a TT1 V3 ?

46jimbo · Regular Visitor Joined: Apr 24, 2005 Posts: 185

franb · Banned Joined: Aug 10, 2007 Posts: 244

marbar2k · Regular Visitor Joined: Dec 02, 2005 Posts: 67

had to send the TT back for repair, they think it has corrupted Sad

what turnaround do they offer on the repair service?

tonys66 · Posted: Sat Apr 05, 2008 7:58 am Post subject:

spannersatcx · Posted: Sat Apr 05, 2008 4:37 pm Post subject:

If it's within 28 days of purchase take it back for a replacement.

Andy_P · Posted: Sat Apr 05, 2008 9:41 pm Post subject:

marbar2k · Regular Visitor Joined: Dec 02, 2005 Posts: 67

I tried everything mate, I added the S/W and got it to start and show the map but it kept giving me an error saying cant write to map. If i browsed the TT through windows explorer the files would dissapear and it wouldnt let me copy off the TT.

SatMonkey · Lifetime Member Joined: Nov 11, 2007 Posts: 45

Cheers Andy_P2002, I broke my 720, doing what was in your post fixed it.

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