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andy-c1 Lifetime Member
Joined: Feb 05, 2005 Posts: 1039 Location: East Sussex
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Posted: Mon Mar 24, 2008 5:33 pm Post subject: |
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Taximark wrote: | Does anyone know when TT will release an update that has no bugs and will cure the 7.4V ? |
since the last bug free version was probably tomtom 2 i reckon there will be a long wait ,but they better bring out a decent update to fix their ?? asap _________________ TomTom 5001 |
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Hectorsgaf Regular Visitor
Joined: Aug 31, 2005 Posts: 228 Location: Surrey - UK
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Posted: Mon Mar 24, 2008 6:29 pm Post subject: |
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Hi
Being new to all this and having just ordered a TTGO920t (yes I know the x30 is coming but if we all thought like that we would never buy anything!!) what is the advice when this arrives on Friday? How do I avoid these problems or will I have no choice in what version to use?
Nice site by the way. Is my ICN 520 a bit out of date now?
Thanks |
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mikealder Pocket GPS Moderator
Joined: Jan 14, 2005 Posts: 19638 Location: Blackpool , Lancs
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Posted: Mon Mar 24, 2008 6:59 pm Post subject: |
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When your new toy arrives connect it to the PC and take a full back up using Windows Explorer, if TomTom Home tries to install to your PC abort the installation. Instructions on using Windows Explorer to back up your device can be found on the FAQ page Here #1 is the one you want, but take some time to read the other links where applicable.
As for updating the device, keep an eye on the TomTom forum section and I am sure when this latest debacle is sorted there will be an announcement, at this point connect the device to the PC, let it install TomTom Home to the PC, update the PC application and use it to update the device (but you will always have the all important day one backup on the PC should things go wrong - Mike |
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Hectorsgaf Regular Visitor
Joined: Aug 31, 2005 Posts: 228 Location: Surrey - UK
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Posted: Mon Mar 24, 2008 7:02 pm Post subject: |
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Thanks Mike
I assumed ( perhaps wrongly ) that my new Sat Nav would be loaded with the latest ( and problematical ) version. mayb not then if it has been 'on the shelf' for a good while.
Thanks for this. Any ideas how long it will be before they sort it out? |
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mikealder Pocket GPS Moderator
Joined: Jan 14, 2005 Posts: 19638 Location: Blackpool , Lancs
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Posted: Mon Mar 24, 2008 7:14 pm Post subject: |
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I very much doubt it will have 7,480 loaded when you get it (to check simply tap the sat strength meter in the lower right corner and the version will display.
As for another update, how long is a piece of string? - my crystal ball has long since packed up so your guess is as good as mine, although I would expect some employees at TomTom will be very busy in the morning - Mike |
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DennisN Tired Old Man
Joined: Feb 27, 2006 Posts: 14901 Location: Keynsham
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Posted: Mon Mar 24, 2008 8:17 pm Post subject: |
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Hectorsgaf wrote: | Hi
Being new to all this and having just ordered a TTGO920t (yes I know the x30 is coming but if we all thought like that we would never buy anything!!) what is the advice when this arrives on Friday? How do I avoid these problems or will I have no choice in what version to use?
Nice site by the way. Is my ICN 520 a bit out of date now?
Thanks |
May I just underline Mike's advice to back up FIRST. And in this respect, note that when you first switch it on, it asks you to answer sundry setup questions - WAIT, Don't answer them, plug it into the PC and do a Win Explorer backup, THEN go ahead and answer the setup questions. I must here admit that I forgot this advice with my own new one so I have a very early backup immediately after answering the setup questions, but not the out of the box backup that I wish I had done. _________________ Dennis
If it tastes good - it's fattening.
Two of them are obesiting!! |
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DennisN Tired Old Man
Joined: Feb 27, 2006 Posts: 14901 Location: Keynsham
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Posted: Mon Mar 24, 2008 8:20 pm Post subject: |
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EVERYBODY - Who agrees with me that PocketGPSWorld should award a free lifetime membership to the first person to accurately report the first inane unrelated response from TomTom tomorrow morning? _________________ Dennis
If it tastes good - it's fattening.
Two of them are obesiting!! |
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Hectorsgaf Regular Visitor
Joined: Aug 31, 2005 Posts: 228 Location: Surrey - UK
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Posted: Mon Mar 24, 2008 8:43 pm Post subject: |
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Dennis - noted and thanks. |
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john877 Lifetime Member
Joined: Mar 16, 2007 Posts: 468
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Posted: Mon Mar 24, 2008 8:52 pm Post subject: |
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Hectorsgaf wrote: | Hi
Being new to all this and having just ordered a TTGO920t (yes I know the x30 is coming but if we all thought like that we would never buy anything!!) what is the advice when this arrives on Friday? How do I avoid these problems or will I have no choice in what version to use?
Nice site by the way. Is my ICN 520 a bit out of date now?
Thanks |
Don't forget you can check for the latest map guarantee within 30 days and you will be updated to the latest version |
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Hectorsgaf Regular Visitor
Joined: Aug 31, 2005 Posts: 228 Location: Surrey - UK
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Posted: Mon Mar 24, 2008 9:05 pm Post subject: |
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But is it not the latest version that is causing the problems? Or is the 7.480 version something different to the maps? Sorry for being a bit dense but are the maps something separate? |
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mikealder Pocket GPS Moderator
Joined: Jan 14, 2005 Posts: 19638 Location: Blackpool , Lancs
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Posted: Mon Mar 24, 2008 9:17 pm Post subject: |
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It is the latest application that is causing the problem not the latest map, however to get the map requires connecting via TomTom Home which will install the problematic application - its a bit of a catch 22 at the moment.
As you have 30 days I would sit this out for three weeks (unless you hear on the forum the problems are resolved), if not having made your day one backup connect it to the PC and grab the map updates, you can always roll back the application from the backup its just not quite as easy having to do this as perhaps it could/ should be - Mike |
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Hectorsgaf Regular Visitor
Joined: Aug 31, 2005 Posts: 228 Location: Surrey - UK
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Posted: Mon Mar 24, 2008 9:32 pm Post subject: |
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Understood. Perhaps I should be grateful to be in this position where I can get this valuable advice BEFORE even turning the new toy on!! Clearly others are not quite as lucky!!! |
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shadamehr Banned
Joined: Apr 25, 2006 Posts: 507
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Posted: Mon Mar 24, 2008 9:59 pm Post subject: |
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mikealder wrote: | It is the latest application that is causing the problem not the latest map, however to get the map requires connecting via TomTom Home which will install the problematic application - its a bit of a catch 22 at the moment.
As you have 30 days I would sit this out for three weeks (unless you hear on the forum the problems are resolved), if not having made your day one backup connect it to the PC and grab the map updates, you can always roll back the application from the backup its just not quite as easy having to do this as perhaps it could/ should be - Mike |
Mike,
Can he not just Untick the option for the Application Update, when offered, in the same way as you can refuse QuickGPSFix updates.
Having myself reverted back to prior version following your handy advice how I do this, each time I connect to Home now, the App. Update is just one of the may things offered to me for update, along with Mapshares. I untick the App update, and the QuickGPSFix, but leave Mapshare ticked, then click the "Go" button in home.
I suspect this would be the same for the new user - untick the App. Update etc, but keep the new Map Update offered, ticked. If so, perhaps you'd like to talk him through it, as I am er, cutting down on posts for while.
But this should work for him I think mate. |
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andy-c1 Lifetime Member
Joined: Feb 05, 2005 Posts: 1039 Location: East Sussex
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Posted: Mon Mar 24, 2008 10:59 pm Post subject: |
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DennisN wrote: | EVERYBODY - Who agrees with me that PocketGPSWorld should award a free lifetime membership to the first person to accurately report the first inane unrelated response from TomTom tomorrow morning? |
bet it will be another LAME excuse as always _________________ TomTom 5001 |
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dhn Frequent Visitor
Joined: Oct 08, 2007 Posts: 2544 Location: Toronto CANADA
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Posted: Tue Mar 25, 2008 12:13 am Post subject: |
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andy-c1 wrote: | DennisN wrote: | EVERYBODY - Who agrees with me that PocketGPSWorld should award a free lifetime membership to the first person to accurately report the first inane unrelated response from TomTom tomorrow morning? |
bet it will be another LAME excuse as always |
For what it's worth.......
The 7.480 upgrade also scubbered the 920 and 720 North America models as well.
The 920's had VR disabled, Operate my Home (pc) ceased to work for many and, apparently, Itinerary Planning disappeared as an icon.
The 720's also had VR disabled (reminder: the NA 720's were never desined to have VR; it took a 'hack' involving a support_asr.dat file to enable the feature ... which 4.80 stopped working).
I was in touch with a poster in a USA forum who works for TT. According to him, the 7.480 upgrade "took them by surprise" in terms of all the features that got broken on the 920 (NA) units. He told me that a 'either a "patch" or a separate application' would be released this Thursday to fix the problems. He made no mention of any remedy for (NA) 720's.
Some users in NA have gotten VR to work again: one by simply copying a backup up mapsettings.cfg file, the rest by copying the asr files -- akll of them -- from a computer stored 7.221.cab to the asr folder on their unit.
Anyway, that's the current status in the 'colonies' |
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