Tomtom GO 910 - Refurbished

JP5000 · Occasional Visitor Joined: Mar 09, 2008 Posts: 6

Don't know if anybody may be of assistance but but i'm having a bit of trouble with my tomtom go 910 unit basically opened it up this morning switched on and it asked what map i wished to select usa or canada ? the box says that the unit includes europe including the uk but there is no option for this ?. I then proceeded to update the software via the new tomtom home and after succesfully updating the home screen keeps on giving the "SAM server error". The unit came with the europe product code so how do i update or install maps. Crying or Very sad

mikealder · Posted: Sun Mar 09, 2008 9:17 am Post subject:

Connect the 910 to the PC and use Windows Explorer to view the device, it will appear as a drive letter, open the drive by clicking it to reveal the contents, amongst the folders will be one called Western_and_central_europe check this is present a full map folder will be around 1,55GB in size - Mike

JP5000 · Occasional Visitor Joined: Mar 09, 2008 Posts: 6

thanks for the quick response the device contains the folder but no maps (its only 208k) so how do i install the maps, a cd came with the unit ? or do i download them ?

mikealder · Posted: Sun Mar 09, 2008 9:25 am Post subject:

The maps are only supplied installed to the drive, although as this is a re-con device it might be worth looking on the disk supplied.
You can download maps for the unit BUT these will cost money, I would look at sending the unit back for either a refund or replacement - Mike

JP5000 · Occasional Visitor Joined: Mar 09, 2008 Posts: 6

Thanks for the info you have been most helpfull not a good way to start my birthday !

mikealder · Posted: Sun Mar 09, 2008 9:39 am Post subject:

Sorry to hear that, but if its any help, Welcome to the forum Welcome

and

- seriously though I would contact where you purchased it from and look at getting a replacement - Mike

JP5000 · Occasional Visitor Joined: Mar 09, 2008 Posts: 6

Will do i got it from dabs.com so i don't think there will be any problems it came with 30 days warranty. Once again thanks, i like the animated pics Laughing

tangray1 · Occasional Visitor Joined: Feb 07, 2008 Posts: 13

hi ,i`ve recently got a refurb tt910 from bt shop for £150,i followed all the instructions on this site re backing up. sellected western and central europe maps and all is well realy can`t fault it at all.
hope you get yours sorted..

JP5000 · Occasional Visitor Joined: Mar 09, 2008 Posts: 6

phoned dabs.com sending back tomorrow for replacement / refund the annoying thing is i've been running a dell x30 for a while now i just wanted the tomtom for ease of use o well hopefully it will be sorted

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