ViaMichelin Support and Feedback

perussell · Frequent Visitor Joined: May 12, 2006 Posts: 292

I think you have to treat any directions to POIs with a degree of caution whether they be car parks or something else.

Last year we visited West Wales for a few days, an area with which we were previously unfamiliar so we relied heavily both on the satnav (an X 970T) and also the included Michelin Guides, one of the reasons we went for a VM device.

Result:
Visiting St Davids Cathedral - the VM took us into the middle of a housing estate about 3/4 mile from the cathedral (and yes, there is a proper car park at the site)

A Bronze Age village near Cardigan - VM tried taking us past the front entrance (on a main A road) and up a very narrow lane from which there was apparently no entrance (we didn't go up the lane)

Devils' Bridge - we could see the main car park 200 yds ahead of us on a main road but the VM wanted to take us 1/2 mile up a lane AWAY from the bridge

Going by the age of these sites I don't think they had moved since the maps were last released Laughing

so I guess you just have to accept that these will take you to the AREA where the POI is located.....

SpikeyMikey · Posted: Mon Feb 11, 2008 4:50 pm Post subject:

Just noticed that the cameras on VM website had been updated.

Connected unit, opened CM, updated and added all the way down the page only to find once I went back up the page all the adds had come back again. They must have refreshed on each update. Had to click all adds again but synchronised OK.

Was it only me?
_________________
Mike
TT GO6000 (Europe); iPhone and iPad Pro with iOS TT GO & MyDrive + CamerAlert

Gee-Pee · Posted: Mon Feb 11, 2008 5:50 pm Post subject:

irishetcher · Occasional Visitor Joined: Feb 01, 2008 Posts: 10

One question.

Been using the X 980 for a week now. I boot into XP directly, on my Mac, to use the Content Manager. I connect the GPS and work away with it. How am I supposed to disconnect the device from XP/PC(Mac) after I close Content Manager. It seems to be connected to something called Active Sync but there seems to be no option to disconnect it from this.

The X 980T shows the do not remove SD Card screen. Turning on and off the GPS does not restart into the GPS as normal. I find that I have to do a reset and I am not entirely convinced that this is the right thing to do.

Help much appreciated.

BigPerk · Posted: Mon Feb 11, 2008 10:58 pm Post subject:

Just a few thoughts ...

On my PC, on connection ActiveSynch initiatialises and asks if you want to set up a partnership with the unit - the correct answer is 'no' - CM then fires up. On closing CM, ActiveSynch switches automatically to 'disconnected' and the 980 switches to normal satnav mode - there is no need to specifically disconnect from AS itself. The satnav can then be physically disconnected from the computer.

If yours is acting differently, then it may be some quirk of the Mac implementation (check for any other Mac users comments on the forum) - or did you select 'yes' to partnership option in AS on connection. And if you did any updating, did you press the 'Synchronise' button in CM before closing?

Oh, and have you downloaded the detailed User Guide from the VM website?
_________________
David
(Navigon 70 Live, Nuvi 360)

irishetcher · Occasional Visitor Joined: Feb 01, 2008 Posts: 10

I have downloaded the user guide and I always say no to Active Sync partnership. On the Mac booting into PC is in effect a full blown PC. I think the problem lies with the Active Sync program not operating properly. I may have to reinstall and reconfigure it if that is possible.

BigPerk · Posted: Tue Feb 12, 2008 10:51 am Post subject:

Did you see this thread irishetcher, as a possible cause of the problem suggested by Darren?

http://www.pocketgpsworld.com/modules.php?name=Forums&file=viewtopic&t=61965&highlight=mac+activesynch

I think it's what I had at the back of my mind - also maybe a search on 'mac' and/or 'activesynch' may throw up other possibilities (there seem to be plenty of references in Tomtom etc forums which MAY help you)
_________________
David
(Navigon 70 Live, Nuvi 360)

irishetcher · Occasional Visitor Joined: Feb 01, 2008 Posts: 10

Just read that and I understand the problems that chap was having.

I have none of those problems. Everything works: registration, GPRS activation, syncing updates....etc.

The only issue I have is disconnecting the ViaMichelin correctly. I have to do a reset to take it out of the Don't remove SD card screen. Perhaps this is the way things are meant to be.

Gee-Pee · Posted: Tue Feb 12, 2008 9:52 pm Post subject:

BigPerk · Posted: Tue Feb 12, 2008 10:16 pm Post subject:

As I said, that's not the way mine works. But if you are getting that problem does the device show up under 'Remove Hardware Safely' in the task bar?
_________________
David
(Navigon 70 Live, Nuvi 360)

irishetcher · Occasional Visitor Joined: Feb 01, 2008 Posts: 10

That's the thing. I looked for remove hardware safely and I could not find it?

irishetcher · Occasional Visitor Joined: Feb 01, 2008 Posts: 10

Remind me the Remove Item Safely item should appear automatically in the right side of the task bar near the clock? or do I need to access it elsewhere?

I did a work around tonight. I just shut down Windows and the attached ViaMichelin returned to the normal status asking me to accept terms and conditions.

Gee-Pee · Posted: Tue Feb 12, 2008 11:49 pm Post subject:

Gee-Pee · Posted: Tue Feb 12, 2008 11:51 pm Post subject:

vizzair · Occasional Visitor Joined: Dec 22, 2007 Posts: 20

Sorry to say but I don't have these problems on my machine Smile

:- XP pro SP1

When I connect the Sync activates and syncs to the device ( 750T NE )

After I close Content manager, I simply pull the USB lead and the unit goes into "term & conditions" and I "poke" the agree button and everything is ok. The sync app goes away ( actually goes into background mode and hides )

With XP, USB devices don't "cache" data but write through straight to the device, so anything writing to the device will only terminate when it has finished writing, so you (usually) can pull the device straight away without having to "safely remove" device ( unlike NT4, W2k or lower op systems )

If you are having problems with the time changing when you sync, there is a thread in the forum showing how to fix this
updateing PGPSW camera database
On the last page towards the end, it shows how the time by default is set to Pacific Standard time , so will be 8 hours out. There is also a fix for the brave to reset the time to GMT or any other timezone you want.

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