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snarf
Occasional Visitor
Joined: Jan 26, 2008
Posts: 8
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 Posted: Sun Jan 27, 2008 1:01 pm Post subject: |
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Thanks, looks like I do have the latest version
 [/img] |
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mikealder
Pocket GPS Moderator
Joined: Jan 14, 2005
Posts: 19638
Location: Blackpool , Lancs
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| Posted: Sun Jan 27, 2008 1:13 pm Post subject: |
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| Yes you have the latest version which is why the Home software won't download anything (it is doing the right thing in this case) - if a new map were to be released within the first 28 days of ownership you would qualify for a free upgrade, once this time period has elapsed you have to pay for new map releases - Mike |
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stev00
Occasional Visitor
Joined: Jan 27, 2008
Posts: 2
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| Posted: Sun Jan 27, 2008 2:33 pm Post subject: |
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| im getting internal server error, downloads but wont install. |
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dhn
Frequent Visitor
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Joined: Oct 08, 2007
Posts: 2544
Location: Toronto CANADA
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| Posted: Sun Jan 27, 2008 2:49 pm Post subject: |
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| stev00 wrote: | | im getting internal server error, downloads but wont install. |
Same thing is happening with posters on a USA tomtom forum. Suspicion is the tomtom servers are having problems (what else is new?  ) and consequently, the activation file can't be created for linking a map to a specific device.
My guess is that you'll just have to keep trying the 'Add Map' option on tomtom home. |
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Hartsa
Regular Visitor
Joined: 02/03/2003 06:46:19
Posts: 79
Location: Finland
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| Posted: Mon Jan 28, 2008 6:37 am Post subject: |
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| mikealder wrote: |
if a new map were to be released within the first 28 days of ownership you would qualify for a free upgrade, once this time period has elapsed you have to pay for new map releases - Mike |
Not exactly, it is: within 30 days from the date you first use your TomTom device (https://www.tomtom.com/latestmap/).
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Harry (TT GO720T) |
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georgemac
Occasional Visitor
Joined: Jan 27, 2006
Posts: 42
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| Posted: Thu Jan 31, 2008 1:16 pm Post subject: |
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| georgemac wrote: | | mikealder wrote: | | Out of the TomTom One devices ONLY the One Third Edition came with a latest map guarantee card so I doubt you will get anywhere with this - Mike |
There was no map guarantee card in the box, granted, but TomTom support have never given this as a reason for not supplying the free map upgrade, if they had that would definitely have been the end of the story.
Others on here with XL model have posted that they got the free map upgrade.
I don't really expect to get the free upgrade, and am not really bothered now, I probably only use the sat nav a few hours per year anyway, unless I am using it when away on holiday.
I do think that all Sat Nav manufacturers should give a free upgrade to all people who buy a unit within a reasonable period of a new map release, and a 30 day period is reasonable. I bet there is still stock on shelves/warehouses now with 6.75 mapping. |
Well looks like I was wrong but am now happy to be wrong. Got an email from TT and they have added the 7.10 maps to my account. I am away at work so will try and download them when I get home in a little over a week. The letter to Hollan does seem to do the trick. Hopefully. |
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Fat_Al
Occasional Visitor
Joined: Feb 26, 2006
Posts: 23
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| Posted: Sat Feb 02, 2008 2:55 pm Post subject: |
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| stev00 wrote: | | im getting internal server error, downloads but wont install. |
This happened to me five times, I then actually took the advice of the helpful chap at tomtom and turned off my software firewall(zonealarm) and Norton antivirus (still had hardware firewall!) and it worked perfectly. |
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dhn
Frequent Visitor
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Joined: Oct 08, 2007
Posts: 2544
Location: Toronto CANADA
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| Posted: Sat Feb 02, 2008 3:35 pm Post subject: |
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| Fat_Al wrote: | | stev00 wrote: | | im getting internal server error, downloads but wont install. |
This happened to me five times, I then actually took the advice of the helpful chap at tomtom and turned off my software firewall(zonealarm) and Norton antivirus (still had hardware firewall!) and it worked perfectly. |
Well, first of all, you don't need (or want) two firewalls running at the same time.
Having said that, I've had TTSupport tell me to disable my firewall and anti-virus when dl from their site. BAD ADVICE! And I let them know it .. |
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Fat_Al
Occasional Visitor
Joined: Feb 26, 2006
Posts: 23
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| Posted: Mon Feb 04, 2008 4:54 pm Post subject: |
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| dhn wrote: | | Fat_Al wrote: | | stev00 wrote: | | im getting internal server error, downloads but wont install. |
This happened to me five times, I then actually took the advice of the helpful chap at tomtom and turned off my software firewall(zonealarm) and Norton antivirus (still had hardware firewall!) and it worked perfectly. |
Well, first of all, you don't need (or want) two firewalls running at the same time.
Having said that, I've had TTSupport tell me to disable my firewall and anti-virus when dl from their site. BAD ADVICE! And I let them know it .. |
Thats where the hardware firewall comes in, still safe! |
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Andy_P
Pocket GPS Moderator
Joined: Jun 04, 2005
Posts: 19991
Location: West and Southwest London
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| Posted: Mon Feb 04, 2008 5:39 pm Post subject: |
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May I have a little advice as we've moved on to Firewall issues?
I've just added a Wireless router to my home setup, so I guess I now have two firewalls running, a hardware one in the router itself (Netgear WNR834B) and the normal Windows XP one.
Should I disable the Windows one? And if so, how do I stop Windows constantly bleating at me about it when I do? |
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dhn
Frequent Visitor
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Joined: Oct 08, 2007
Posts: 2544
Location: Toronto CANADA
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| Posted: Mon Feb 04, 2008 5:56 pm Post subject: |
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| Andy_P2002 wrote: | May I have a little advice as we've moved on to Firewall issues?
I've just added a Wireless router to my home setup, so I guess I now have two firewalls running, a hardware one in the router itself (Netgear WNR834B) and the normal Windows XP one.
Should I disable the Windows one? And if so, how do I stop Windows constantly bleating at me about it when I do? |
My understanding is that a hardware firewall is always superior to a software and you needn't both to run at the same time.
If you go to Control Panel--Security Center--click on Windows Firewall, there is a setting there somewhere that basically says "Stop bugging me about the Windows Firewall is not on" 
However, Andy.......wait for a response from someone who TRULY can give you a definitive answer. Firewall information is too important for you to rely upon an answer that essentially is saying "I think" rather than "I KNOW" |
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DennisN
Tired Old Man
Joined: Feb 27, 2006
Posts: 14902
Location: Keynsham
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| Posted: Mon Feb 04, 2008 6:04 pm Post subject: |
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Me too, waiting for advice please - I have a brand new Belkin N1 Vision Wireless Router in its box waiting for the cable men to comer on Friday afternoon.
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Dennis
If it tastes good - it's fattening.
Two of them are obesiting!! |
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Philgo
Regular Visitor
Joined: Jan 02, 2008
Posts: 80
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| Posted: Mon Feb 04, 2008 7:58 pm Post subject: |
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| Always best to have a hardware and a software firewall, the hardware one gives excellent protection but it doesn't stop outbound stuff, be it malicious or just software phoning home. |
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AndyVaughan
Lifetime Member
Joined: Apr 13, 2006
Posts: 1500
Location: Rossendale
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| Posted: Tue Feb 05, 2008 8:55 pm Post subject: |
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New maps out today - v7.15 - and a 23 day old 920T does not get offered any via LMG - sound familiar???
Andy |
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The_Gunslinger
Occasional Visitor
Joined: Jan 31, 2008
Posts: 8
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| Posted: Wed Feb 06, 2008 12:18 am Post subject: |
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i too am getting the "you have the latest maps" bullsh*t from TomTom HOME, and i am no where near the 30 daytime limit
_________________
TomTom 720 with Remote
APP: 7.221 (8572/040301)
OS: 1000
GPS v1.21, BOOT 1.0012
MAPS: Western Europe v710.1561 |
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