Patch V7.0.3 Is available now!!

SpikeyMikey · Posted: Fri Jan 04, 2008 5:55 pm Post subject:

Wecpc

I'm slightly bemused by you saying that you installed the patch manually.

The VM website patch installation instructions are here: http://tinyurl.com/3ctajq are you saying you didn't or couldn't follow these?

Don't give up, I'm sure between all of us we can recover your situation Smile

_________________
Mike
TT GO6000 (Europe); iPhone and iPad Pro with iOS TT GO & MyDrive + CamerAlert

wecpc · Occasional Visitor Joined: Oct 28, 2006 Posts: 30

franchise_mark · Occasional Visitor Joined: Nov 08, 2007 Posts: 6

I have the same problem as wecpc. After running the patch as directed Content Manager on the PC shows as version 7.03 but the X970T still shows 7.02. I have tried re-running the patch, but while it offers the option to repair the installation it makes no difference.

SpikeyMikey · Posted: Fri Jan 04, 2008 6:24 pm Post subject:

I'm sorry I can't help then.

When I installed the patch all went fine.

Maybe a PM to Stu (Deepfour) might help.
_________________
Mike
TT GO6000 (Europe); iPhone and iPad Pro with iOS TT GO & MyDrive + CamerAlert

BigPerk · Posted: Fri Jan 04, 2008 8:01 pm Post subject:

I noticed on the VM Help section today that the V7 manaul and the V7.0.3 patch were marked for a while as 'updated' and have now got a Last Change date of 03/01/08. I checked the manual and offhand couldn't see any changes there. So I don't know what if anything HAS changed. If the patch has been changed that would be pretty bad change control! (It may be just the Q&As themselves has been reworded - but again I don't see anything obvious)

Did anyone else see this, or can they see any differences? I notice SpikeyMikey that you had trouble with the camera database initially but your latest post says 'all went fine'. Did you reload the patch, and if so was it on or after the 3rd? When did you do it franchise_mark?

I don't know whether it's worth trying the patch again?
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David
(Navigon 70 Live, Nuvi 360)

pcorbridge · Occasional Visitor Joined: Apr 29, 2006 Posts: 8

Yeah I saw the 'updated' text on the VM web-sitenext to the V7.0.3 patch, but it's gone now. Might be worth re-trying to see if there are any obvious changes.

RCorry · Posted: Sat Jan 05, 2008 1:02 am Post subject:

perussell · Frequent Visitor Joined: May 12, 2006 Posts: 292

I travelled south down the M5 on Saturday (J1 to j15) for the 2nd time in 3 days only this time the sat nav tried directing me off the slip road at Strensham services (nr M50 junction) and back on which it hadn't done on Wednesday.

The only difference between the 2 trips? - on Weds the routing was set to 'Recommended' and on Saturday to 'Quickest'.

I have also realised that when the unit was trying to direct me into lay-bys etc (see thread x-970T Good, Bad & Ugly) it was also set to 'quickest' so whatever the patch 7.0.3 has done it hasn't fixed the slip road issue which definitely remains when the unit is set to 'quickest'

SpikeyMikey · Posted: Mon Jan 07, 2008 10:45 am Post subject:

BigPerk wrote:

BigPerk · Posted: Mon Jan 07, 2008 12:56 pm Post subject:

Mmm ... My Jan reload is also still 166 so I guess no change in the software did take place - certainly I didn't detect any differences in operation.

Although I have confidence in VM's long term customer support, partly because it has been favourably commented on even before V7 was introduced, in the short term it's been looking like a lot of smoke but no fire!

I am still hoping that we start seeing something more positive quite soon.
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David
(Navigon 70 Live, Nuvi 360)

jonandmarkuk · Posted: Mon Jan 07, 2008 1:54 pm Post subject:

EddyDC · Regular Visitor Joined: Oct 04, 2007 Posts: 150

In fact we didn't get any decent feedback from Stu after end october/begin november (unless you count the one that he was busy with X-mas period). I somewhat bought the X980T with the knowledge that one could intervene quickly. I must say that this didn't happen yet and I've posted a multitude of problems towards the helpdesk. All I got back were standard replies to do a hard reset or that things are forwarded to another department :-(

BigPerk · Posted: Mon Jan 07, 2008 6:33 pm Post subject:

I agree with jonandmarkuk about it being much better to use the forum, rather than send private messages to Stu/VM - which is why I thought it was set up by Stu in the first place!

It enables us to know we have shared issues and sometimes help with them, provide other instances of particular problems to Stu, know what problems have actually been raised with VM through him, and keep abreast of attempts to correct them. Otherwise we are each in the dark on our own, more or less as with going to the Helpdesk.

I would also like, if possible, for Stu to arrange to let us have a regular post, even if sometimes it has to be "sorry chaps, no progress, too busy on other things"
_________________
David
(Navigon 70 Live, Nuvi 360)

EddyDC · Regular Visitor Joined: Oct 04, 2007 Posts: 150

I’m really fed up by this answers I get from support. Received this morning yet another do a hard or soft reset answer for a problem which has nothing to do with this. They even notice that I mention that I use 7.03 and they copy/paste info for 6 and 6.5.
A monkey can even produce better answers than this. The claim that one listens to the problems can't be made strong in such way. So far I didn't see any indication that one can handle stuff properly. It may sound harsh, but the time of the benfit of the doubt is passed for me. Some proper action needs to be taken.

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