"Warn when near poi" setting on TomTom300 with ver

[irishkiwi]

I tried using the clearflashall tool and it has made no difference to this issue, which in summary is this :

If you set all your warnings for the speedcameras using warn when near poi and use the default, built in sounds on the tom tom 300 using 7.162 application, then it works fine.
However the next time that you connect to the computer, any warnings that were using the default beep 5 sound revert to bell 1.
I can't see any way to fix this other than to reset them all manually after each time you conenct to the computer (running latest app of tom tom home - although i do not use tomtom home to update the files - i use windows explorer)

Mapsettings.cfg makes no difference - i have also tried restoring this file - the issue is reproducible - every time the tomtom300 is connected.

[irishkiwi]

Here is the final answer from TOMTOM on this matter :

Dear Sir,

Thanks for the update .Thats why you asked earlier if you had any 3rd party POIs installed .

Please remove the third party POIs as mentioned earlier they are known to cause conflicts within the application.
It may be worth running the clear flash tool again after removal.

Regards

The TomTom Customer Support Team
03/01/2008 12.03 PM
What about pocketgpsworld.com speed camera download poi's.
I do have those installed on the machine - current version.
Are these the custom poi's that have problems ?
If so why ?

[if1977]

[irishkiwi]

Yes - I did do a factory reset after using the tool

[if1977]

Have you tried restoring your back-up to go back to the previous version when you did'nt have the problem. That way you can get an idea where the fault is. In the application or somewhere else.
_________________
NEW Tomtom GO 500 (hope it is good)
iphone (running all day, doesn't like it)
XL LIVE IQ Routes (Got stolen and miss it)
GO 510 (in drawer now, time for upgrade)

[irishkiwi]

Yes - the point is that that the way TomTom works has changed between the 6.x version and the 7.161/7.162 version.
They are actively stoppping the pocketgpsworld alerts from working by the looks of things !

[mikealder]

I think you might have been told duff information by TomTom support, the POI alerts and warning system work fine with this version of software in use.
Their own advertising mentions custom POI file support, so if they are now saying it doesn't you have a good case to return the device for a refund (I bet they would soon change their mind about custom POI support faced with a refund) - Mike

[if1977]

Ah right, I see your point. That is TT at it's best.

If you look at the root of the back-up and the root of the unit in explorer, maybe you could see what has been changed and then try and change the folder that is causing the problem so that you can still use the latest version if possible and post your findings just incase others run into the same problem.
_________________
NEW Tomtom GO 500 (hope it is good)
iphone (running all day, doesn't like it)
XL LIVE IQ Routes (Got stolen and miss it)
GO 510 (in drawer now, time for upgrade)

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