MyGuide 3100 keeps losing GPS signal

ashaikh01 · Occasional Visitor Joined: Oct 31, 2007 Posts: 1

Hello

I have just purchased the Myguide 3100. I tried it out over the weekend and found that I kept losing the gps signal. When I start it initially it takes about 2 minutes to get a gps lock whilst standing outside.

On Saturday I travelled from Bradford to Bolton and most of the way on the M62 I didn’t have a gps signal, thus no use in having the sat nav. Even whilst in Bolton it kept losing signal.

On Sunday I travelled from Bradford to Coventry via M1 and again the longest it held the gps signal was about 25 mins. It kept losing the signal.

At times on while on the M62 and M1 it showed that I’m driving in the middle of nowhere. I know the maps are not update that regularly but the m62 and m1 have been around for some time.

I’m not sure if it’s the unit itself or is this normal. I’ve got a standard Peugeot 306 2000 model and I had my Bluetooth headset on. I had placed the sat nav on the right hand side of the dashboard. Not sure if I should put it in the middle of the dashboard.

Your thoughts please…

PaulB2005 · Posted: Mon Nov 12, 2007 12:24 pm Post subject:

Border_Collie · Posted: Mon Nov 12, 2007 6:11 pm Post subject:

The 306 does have an athermic windscreen. The way round the lock problem is to get a good lock on 6 or 7 sats before getting in the car and setting up. Once done it should behave quite well.

mikealder · Posted: Mon Nov 12, 2007 7:08 pm Post subject:

I would look into getting an external GPS aerial for the unit, Maplins sell one but I am not too sure if it will connect to your device, there is a socket for the GPS aerial, I am not aware of the connector type though - take it to the shop to find out if it will fit.
Route the thin cable around the edge of the screen, and put the aerial on the rear view mirror (in between the mirror and windscreen, this will improve reception considerably - Mike

Lescap · Occasional Visitor Joined: Nov 09, 2007 Posts: 5

I have the same problem of weak signals in my Renault Laguna. There are some good articles on athermic windscreens on the web.

I do not think the Maplin antenna will fit. The Myguide 3100 has a 2.5mm coaxial socket for the antenna (VERY tiny), whilst most antennas have MCX or mMCX connectors. I have tried Halfords, who know nothing (surprise?) despite their website saying "this may need an external antenna"(!!), and recently emailed MyGuide HQ in Hong Kong to try and find any UK distributors of a suitable antenna.

Will update when/if I ever hear anything.

peasemore · Posted: Fri Nov 23, 2007 10:06 pm Post subject: also try here

Ring Germany supoort between 6+8pm when cheaper; speak good English
and quicker than e mail.

ervice / Support Hotline and Email

Phone:
Hotline international: +49 (0) 1805 75 70 70
MO-FR 08:00 - 20:00, SA 10:00 - 18:00

Hotline USA: +1 877 364 2915
MO-FR 8:00am - 8:00pm, SA 10:00am - 6:00pm

E-Mail: (only for Europe)
service@myguidegps.com
support@myguidegps.com
_________________
Gel
Lifetime Member Thames Valley, Berkshire, UK
Mazda CX-5 built in SatNav- not sure if TT or not. Garmin NUVI in reserve.

Lescap · Occasional Visitor Joined: Nov 09, 2007 Posts: 5

I contacted the German website. They can supply an antenna which fits the MyGuide 3000 series for 30 euros plus 17.50 euros shipping !! Is there really no UK source of a compatible antenna???

Lescap · Occasional Visitor Joined: Nov 09, 2007 Posts: 5

Purchased a GPS antenna for £7.99 + £1.00 postage. Works fine, just sitting on the dashboard inside the windscreen. All happy now.

	PocketGPS
	Web