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Mapshare on Tomtom 910
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alanlakes
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Joined: Dec 28, 2005
Posts: 100
Location: Chevington, Suffolk

PostPosted: Tue Nov 27, 2007 6:16 pm    Post subject: Mapshare on Tomtom 910 Reply with quote

I am "talking" to TomTom support about why I do not get any mapshare updates on my 910. I have updated my map to latest and software etc. Are any other 910 owners gettin this problem?

Alan
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Tomtom Go 6200, Tomtom GO Android app, Garmin GPSMap 62stc, Garmin Oregon 450, Memory map V5 & V6, Moto G6, CamerAlert, Copilot Premium, MM Tracker.
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Oldboy
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Joined: Dec 08, 2004
Posts: 10643
Location: Suffolk, UK

PostPosted: Tue Nov 27, 2007 6:20 pm    Post subject: Reply with quote

Have you ticked all the relevant boxes on the 910?

There is also a menu under the Device Menu in HOME.

I take it you have a compatible map?
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Richard

TT 910 V7.903: Europe Map v1045
TT Via 135 App 12.075: Europe Map v1140
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alanlakes
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Joined: Dec 28, 2005
Posts: 100
Location: Chevington, Suffolk

PostPosted: Tue Nov 27, 2007 6:42 pm    Post subject: Reply with quote

Yes all boxes ticked, got latest map, got latest 7.1 software and using Home 2.1.
Alan
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Oldboy
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Location: Suffolk, UK

PostPosted: Tue Nov 27, 2007 7:44 pm    Post subject: Reply with quote

This was TTs response when I was having problems:

Quote:
Could you please try the following:

Within TomTom HOME click on Preferences \ TomTom MapShare \ Remove corrections \ and remove the corrections.

This will delete the existing mapshare files. Next time you subscribes to mapshare, the system will create new and working mapshare files.

Doing this should solve most of the issues.


By the time I received that my MapShare had started behaving. Rolling Eyes

Whether their solution works, I have no idea. Smile
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Richard

TT 910 V7.903: Europe Map v1045
TT Via 135 App 12.075: Europe Map v1140
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alanlakes
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Joined: Dec 28, 2005
Posts: 100
Location: Chevington, Suffolk

PostPosted: Tue Nov 27, 2007 9:23 pm    Post subject: Tomtom 910 Mapshare Reply with quote

Thanks for the info, but did not work for me.
Alan
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pepperm
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Joined: May 13, 2006
Posts: 48

PostPosted: Thu Nov 29, 2007 5:27 pm    Post subject: Reply with quote

when I choose map share on my 7.161 910 I am told my maps are not in the correct format. TT Home says I have the latest maps but I can also go and spend the £30 (UK & I) for later version maps on the site.

Should I buy the upgrades and will this allow map share to work on my 910?

Any ideas
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Andy_P
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Joined: Jun 04, 2005
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Location: West and Southwest London

PostPosted: Thu Nov 29, 2007 9:47 pm    Post subject: Reply with quote

Mapshare works with v6.75 maps and later.
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ajsasr
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Joined: Nov 30, 2007
Posts: 17

PostPosted: Fri Nov 30, 2007 8:23 am    Post subject: Reply with quote

I'm having the same problem. I'm running Nav 7.161 and just installing NA 7.10 maps. I can send mapshare updates, but I'm not receiving them. Any ideas?
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Oldboy
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Joined: Dec 08, 2004
Posts: 10643
Location: Suffolk, UK

PostPosted: Fri Nov 30, 2007 10:08 am    Post subject: Reply with quote

ajsasr wrote:
I'm having the same problem. I'm running Nav 7.161 and just installing NA 7.10 maps. I can send mapshare updates, but I'm not receiving them. Any ideas?
This was TTs response when I was having the same problem:

Quote:
Could you please try the following:

Within TomTom HOME click on Preferences \ TomTom MapShare \ Remove corrections \ and remove the corrections.

This will delete the existing mapshare files. Next time you subscribes to mapshare, the system will create new and working mapshare files.

Doing this should solve most of the issues.


By the time I received that my MapShare had started behaving itself. Rolling Eyes

Whether their solution works, I have no idea. Smile
_________________
Richard

TT 910 V7.903: Europe Map v1045
TT Via 135 App 12.075: Europe Map v1140
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ajsasr
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Joined: Nov 30, 2007
Posts: 17

PostPosted: Fri Nov 30, 2007 6:36 pm    Post subject: Reply with quote

Tried that. It didn't work. I'm on the phone with support now. Can someone who has mapshare enabled maps and a 910 tell me if when you connect to home you get updates?
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Andy_P
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Joined: Jun 04, 2005
Posts: 19991
Location: West and Southwest London

PostPosted: Fri Nov 30, 2007 7:25 pm    Post subject: Reply with quote

Colleague at work. With 700. Updated to v7.161 and bought v7.10 WE map
Same thing - Mapshare outgoing corrections OK, but nothing incoming.
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ajsasr
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Joined: Nov 30, 2007
Posts: 17

PostPosted: Sat Dec 01, 2007 3:53 am    Post subject: Reply with quote

Fixed the problem. I installed 7.10 maps on top of 6.60. That was the problem. I unistalled the maps and reinstalled them again, and now I get updates.
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alanlakes
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Joined: Dec 28, 2005
Posts: 100
Location: Chevington, Suffolk

PostPosted: Sat Dec 01, 2007 11:44 am    Post subject: Reply with quote

Fixed my 910 too. Thanks ajsasr.
Changed to different map on device - Deleted western europe map - attach tomtom to pc and tomtom home - reload western europe map - disconnect and then switch back to western europe map on tomtom - connect back to tomtom home and all is well.

Alan
_________________
Tomtom Go 6200, Tomtom GO Android app, Garmin GPSMap 62stc, Garmin Oregon 450, Memory map V5 & V6, Moto G6, CamerAlert, Copilot Premium, MM Tracker.
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sc00bs
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Joined: Dec 15, 2007
Posts: 8

PostPosted: Sat Dec 15, 2007 9:23 am    Post subject: Reply with quote

i've just upgraded my home on my 910 to the latest version and my map is an old one v660.1219

do i have to purchase the latest map from tomtom to be able to use the mapshare? or is there a free upgrade?

just want to make sure i dont waste £30 if i dont need to
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mikealder
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Joined: Jan 14, 2005
Posts: 19638
Location: Blackpool , Lancs

PostPosted: Sat Dec 15, 2007 9:49 am    Post subject: Reply with quote

You need map version 6,75 or newer in order to use MapShare, whether this is a waste of your £30 depends upon how you view the effectiveness of MapShare, I am not too impressed with it to be honest and some of the ridiculous road blockages that have been checked and let through to end users is worrying - Mike
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