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alanlakes Lifetime Member
Joined: Dec 28, 2005 Posts: 100 Location: Chevington, Suffolk
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Posted: Tue Nov 27, 2007 6:16 pm Post subject: Mapshare on Tomtom 910 |
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I am "talking" to TomTom support about why I do not get any mapshare updates on my 910. I have updated my map to latest and software etc. Are any other 910 owners gettin this problem?
Alan _________________ Tomtom Go 6200, Tomtom GO Android app, Garmin GPSMap 62stc, Garmin Oregon 450, Memory map V5 & V6, Moto G6, CamerAlert, Copilot Premium, MM Tracker. |
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Oldboy Pocket GPS Moderator
Joined: Dec 08, 2004 Posts: 10643 Location: Suffolk, UK
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Posted: Tue Nov 27, 2007 6:20 pm Post subject: |
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Have you ticked all the relevant boxes on the 910?
There is also a menu under the Device Menu in HOME.
I take it you have a compatible map? _________________ Richard
TT 910 V7.903: Europe Map v1045
TT Via 135 App 12.075: Europe Map v1140 |
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alanlakes Lifetime Member
Joined: Dec 28, 2005 Posts: 100 Location: Chevington, Suffolk
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Posted: Tue Nov 27, 2007 6:42 pm Post subject: |
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Yes all boxes ticked, got latest map, got latest 7.1 software and using Home 2.1.
Alan |
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Oldboy Pocket GPS Moderator
Joined: Dec 08, 2004 Posts: 10643 Location: Suffolk, UK
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Posted: Tue Nov 27, 2007 7:44 pm Post subject: |
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This was TTs response when I was having problems:
Quote: | Could you please try the following:
Within TomTom HOME click on Preferences \ TomTom MapShare \ Remove corrections \ and remove the corrections.
This will delete the existing mapshare files. Next time you subscribes to mapshare, the system will create new and working mapshare files.
Doing this should solve most of the issues. |
By the time I received that my MapShare had started behaving.
Whether their solution works, I have no idea. _________________ Richard
TT 910 V7.903: Europe Map v1045
TT Via 135 App 12.075: Europe Map v1140 |
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alanlakes Lifetime Member
Joined: Dec 28, 2005 Posts: 100 Location: Chevington, Suffolk
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Posted: Tue Nov 27, 2007 9:23 pm Post subject: Tomtom 910 Mapshare |
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Thanks for the info, but did not work for me.
Alan _________________ Tomtom Go 6200, Tomtom GO Android app, Garmin GPSMap 62stc, Garmin Oregon 450, Memory map V5 & V6, Moto G6, CamerAlert, Copilot Premium, MM Tracker. |
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pepperm Occasional Visitor
Joined: May 13, 2006 Posts: 48
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Posted: Thu Nov 29, 2007 5:27 pm Post subject: |
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when I choose map share on my 7.161 910 I am told my maps are not in the correct format. TT Home says I have the latest maps but I can also go and spend the £30 (UK & I) for later version maps on the site.
Should I buy the upgrades and will this allow map share to work on my 910?
Any ideas |
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Andy_P Pocket GPS Moderator
Joined: Jun 04, 2005 Posts: 19991 Location: West and Southwest London
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Posted: Thu Nov 29, 2007 9:47 pm Post subject: |
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Mapshare works with v6.75 maps and later. |
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ajsasr Occasional Visitor
Joined: Nov 30, 2007 Posts: 17
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Posted: Fri Nov 30, 2007 8:23 am Post subject: |
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I'm having the same problem. I'm running Nav 7.161 and just installing NA 7.10 maps. I can send mapshare updates, but I'm not receiving them. Any ideas? |
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Oldboy Pocket GPS Moderator
Joined: Dec 08, 2004 Posts: 10643 Location: Suffolk, UK
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Posted: Fri Nov 30, 2007 10:08 am Post subject: |
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ajsasr wrote: | I'm having the same problem. I'm running Nav 7.161 and just installing NA 7.10 maps. I can send mapshare updates, but I'm not receiving them. Any ideas? | This was TTs response when I was having the same problem:
Quote: | Could you please try the following:
Within TomTom HOME click on Preferences \ TomTom MapShare \ Remove corrections \ and remove the corrections.
This will delete the existing mapshare files. Next time you subscribes to mapshare, the system will create new and working mapshare files.
Doing this should solve most of the issues. |
By the time I received that my MapShare had started behaving itself.
Whether their solution works, I have no idea. _________________ Richard
TT 910 V7.903: Europe Map v1045
TT Via 135 App 12.075: Europe Map v1140 |
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ajsasr Occasional Visitor
Joined: Nov 30, 2007 Posts: 17
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Posted: Fri Nov 30, 2007 6:36 pm Post subject: |
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Tried that. It didn't work. I'm on the phone with support now. Can someone who has mapshare enabled maps and a 910 tell me if when you connect to home you get updates? |
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Andy_P Pocket GPS Moderator
Joined: Jun 04, 2005 Posts: 19991 Location: West and Southwest London
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Posted: Fri Nov 30, 2007 7:25 pm Post subject: |
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Colleague at work. With 700. Updated to v7.161 and bought v7.10 WE map
Same thing - Mapshare outgoing corrections OK, but nothing incoming. |
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ajsasr Occasional Visitor
Joined: Nov 30, 2007 Posts: 17
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Posted: Sat Dec 01, 2007 3:53 am Post subject: |
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Fixed the problem. I installed 7.10 maps on top of 6.60. That was the problem. I unistalled the maps and reinstalled them again, and now I get updates. |
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alanlakes Lifetime Member
Joined: Dec 28, 2005 Posts: 100 Location: Chevington, Suffolk
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Posted: Sat Dec 01, 2007 11:44 am Post subject: |
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Fixed my 910 too. Thanks ajsasr.
Changed to different map on device - Deleted western europe map - attach tomtom to pc and tomtom home - reload western europe map - disconnect and then switch back to western europe map on tomtom - connect back to tomtom home and all is well.
Alan _________________ Tomtom Go 6200, Tomtom GO Android app, Garmin GPSMap 62stc, Garmin Oregon 450, Memory map V5 & V6, Moto G6, CamerAlert, Copilot Premium, MM Tracker. |
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sc00bs Occasional Visitor
Joined: Dec 15, 2007 Posts: 8
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Posted: Sat Dec 15, 2007 9:23 am Post subject: |
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i've just upgraded my home on my 910 to the latest version and my map is an old one v660.1219
do i have to purchase the latest map from tomtom to be able to use the mapshare? or is there a free upgrade?
just want to make sure i dont waste £30 if i dont need to |
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mikealder Pocket GPS Moderator
Joined: Jan 14, 2005 Posts: 19638 Location: Blackpool , Lancs
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Posted: Sat Dec 15, 2007 9:49 am Post subject: |
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You need map version 6,75 or newer in order to use MapShare, whether this is a waste of your £30 depends upon how you view the effectiveness of MapShare, I am not too impressed with it to be honest and some of the ridiculous road blockages that have been checked and let through to end users is worrying - Mike |
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