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PDAMODs - Very Poor

 
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sja0001
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Joined: May 02, 2006
Posts: 18

PostPosted: Wed Nov 28, 2007 9:35 am    Post subject: PDAMODs - Very Poor Reply with quote

Seen a few positive posts on this but have to say that's not my experience - they took money quickly plus cost of next day delivery but only sent my item when I contacted them to see where it was.

Then it was faulty - and as has been said before - no offer to pick up costs.

Another week goes by - using their online help to chase up, eventually told it was sent - but never recieved, of course 1st class post second time so no record of it.

Now told they don't have to refund my postage costs for returning the item.

Luckily I am with WHICH - I am writing to them today with a final letter before taking legal action.

I have left out the number of times I contacted customer support and was promised a response - which never came.

Sorry to others but I am less than impressed!!
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biker1
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Joined: Jul 04, 2004
Posts: 108
Location: Liverpool (Capital of Culture)

PostPosted: Tue Jan 08, 2008 8:27 pm    Post subject: PDAMods Reply with quote

Thats about right.
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