Home PageFacebookRSS News Feed
PocketGPS
Web
SatNav,GPS,Navigation
Pocket GPS World - SatNavs | GPS | Speed Cameras: Forums

Pocket GPS World :: View topic - Internal server Error tomtom home v2
 Forum FAQForum FAQ   SearchSearch   UsergroupsUsergroups   ProfileProfile   Log in for private messagesLog in for private messages   Log inLog in 

Internal server Error tomtom home v2

 
Post new topic   Reply to topic    Pocket GPS World Forum Index -> TomTom Portable Navigation Devices
View previous topic :: View next topic  
Author Message
sg5
Occasional Visitor


Joined: Aug 14, 2006
Posts: 5

PostPosted: Sat Nov 24, 2007 1:58 pm    Post subject: Internal server Error tomtom home v2 Reply with quote

Ive downloaded the new home v2 and updated my go300 to the new software thats ok.

Problem is ive brought the new uk maps and it wont install them it downloads them then the home programme says internal server error and thats it.

Has anyone got a link to the home v1.2 so i can try that.
Back to top
View user's profile Send private message
sg5
Occasional Visitor


Joined: Aug 14, 2006
Posts: 5

PostPosted: Sat Nov 24, 2007 2:41 pm    Post subject: Reply with quote

Have just installed home v2 on to lappy with xp on it and it still does the same downloads the map then internal server error.
Back to top
View user's profile Send private message
ridcully
Occasional Visitor


Joined: Jun 25, 2005
Posts: 19

PostPosted: Sat Nov 24, 2007 5:03 pm    Post subject: Reply with quote

I'm glad I'm not the only one. I have done the same thing today with GO300. Installed V2.1 home and version 7 software. Subscribed to traffic cameras, installed some extra voices. Same thing though with V7 UK map, download gets to end and then I get an Internal Server Error and the download and install fails.
I have sent an email to TomTom but I don't expect an answer any time soon.
Any ideas?

Thanks.

Windows Vista Home Premium
Back to top
View user's profile Send private message
kobudera
Regular Visitor


Joined: Oct 22, 2005
Posts: 69
Location: Canterbury, Kent

PostPosted: Sat Nov 24, 2007 5:48 pm    Post subject: Reply with quote

Same thing on my 720 - map was made available for download, I got a message warning me to make enough room for it on the device, which I did, and download commenced (1.7 GB - 1.5 hours!) then the dreaded Internal Server Error.
If you check on your computer where your downloads are stored, you will find the map - is the activation file zero bytes? Mine was on all four of the times I downloaded the map, so I suspect it is a fault at Tomtoms end...
Back to top
View user's profile Send private message
Andy_P
Pocket GPS Moderator
Pocket GPS Moderator


Joined: Jun 04, 2005
Posts: 19991
Location: West and Southwest London

PostPosted: Sat Nov 24, 2007 6:20 pm    Post subject: Reply with quote

LOTS of reports of this all over the forums.
TT have already said that the 705 to 710 map "latest map guarantee" upgrade isn't working, and to wait a few days for developments.
Back to top
View user's profile Send private message
ridcully
Occasional Visitor


Joined: Jun 25, 2005
Posts: 19

PostPosted: Sat Nov 24, 2007 6:21 pm    Post subject: Reply with quote

Yes, the activation file is 0.
Back to top
View user's profile Send private message
sg5
Occasional Visitor


Joined: Aug 14, 2006
Posts: 5

PostPosted: Sat Nov 24, 2007 6:41 pm    Post subject: Reply with quote

Andy_P2002 wrote:
LOTS of reports of this all over the forums.
TT have already said that the 705 to 710 map "latest map guarantee" upgrade isn't working, and to wait a few days for developments.


Im not using the LMG im just doing an upgrade from 660 to latest.

Activation file is 0kb in size

Glad it isnt just me Laughing Out Loud
Back to top
View user's profile Send private message
Andy_P
Pocket GPS Moderator
Pocket GPS Moderator


Joined: Jun 04, 2005
Posts: 19991
Location: West and Southwest London

PostPosted: Sat Nov 24, 2007 7:48 pm    Post subject: Reply with quote

sg5 wrote:

Im not using the LMG im just doing an upgrade from 660 to latest.

Should have made myself clearer....
I have not seen any specific confirmation from TT that the 7.10 map cannot be downloaded when you have bought it, but I HAVE seen confirmation from them that THE SAME MAP cannot be downloaded as part of the LMG.
Get my drift?
Back to top
View user's profile Send private message
si1964
Occasional Visitor


Joined: Nov 25, 2007
Posts: 9

PostPosted: Sun Nov 25, 2007 5:33 pm    Post subject: server error Reply with quote

same problem here, tt1 v2 tried 8 times on different computers, still getting same must be tts error Mad
Back to top
View user's profile Send private message
Fenny
Occasional Visitor


Joined: Jul 08, 2004
Posts: 7
Location: Bedford - UK

PostPosted: Sun Nov 25, 2007 5:48 pm    Post subject: Reply with quote

Yes. I have tried to download the lastest map data, and I also get exactly the same problem. "Internal Server Error". Most annoying.

Just wondering if it's worth sending an e-mail to TT support, or just simply to keep my eye on this tread. I think that the latter would probably give me information quicker.

David.
Back to top
View user's profile Send private message
Scarecrow
Lifetime Member


Joined: Jun 09, 2006
Posts: 185
Location: Kent

PostPosted: Mon Nov 26, 2007 2:07 am    Post subject: Reply with quote

The really annoying thing is that Tom Tom Home doesn't recognise that you have already downloaded the map (which takes about an hour for me) and expects you to start over. If TomTom actually manage to fix this any time soon, what's the chance they make just the activation file available to circumvent having to download the map all over again?
Back to top
View user's profile Send private message Visit poster's website
kobudera
Regular Visitor


Joined: Oct 22, 2005
Posts: 69
Location: Canterbury, Kent

PostPosted: Mon Nov 26, 2007 3:24 pm    Post subject: Reply with quote

I've at last got my problem resolved, and have just successfully downloaded and installed the v7.10 map. I made a fuller report here:
http://www.pocketgpsworld.com/modules.php?name=Forums&file=viewtopic&t=61149&start=135
Back to top
View user's profile Send private message
sg5
Occasional Visitor


Joined: Aug 14, 2006
Posts: 5

PostPosted: Mon Nov 26, 2007 5:31 pm    Post subject: Reply with quote

All seems to be working ok now.

New maps installed still no bypass on them Laughing Out Loud
Back to top
View user's profile Send private message
gk172
Occasional Visitor


Joined: Apr 21, 2006
Posts: 21

PostPosted: Mon Nov 26, 2007 9:41 pm    Post subject: Reply with quote

kobudera wrote:
I've at last got my problem resolved, and have just successfully downloaded and installed the v7.10 map. I made a fuller report here:
http://www.pocketgpsworld.com/modules.php?name=Forums&file=viewtopic&t=61149&start=135


Thank you Very Happy ive just finished updating my 910 and tried what you suggested and it worked Wink
Back to top
View user's profile Send private message







Posted: Today    Post subject: Pocket GPS Advertising

Back to top
Display posts from previous:   
Post new topic   Reply to topic    Pocket GPS World Forum Index -> TomTom Portable Navigation Devices All times are GMT + 1 Hour
Page 1 of 1

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum

Make a Donation



CamerAlert Database

Click here for the PocketGPSWorld.com Speed Camera Database

Download Speed Camera Database
22.105 (30 Oct 24)



WORLDWIDE SPEED CAMERA SPOTTERS WANTED!

Click here to submit camera positions to the PocketGPSWorld.com Speed Camera Database


12mth Subscriber memberships awarded every week for verified new camera reports!

Submit Speed Camera Locations Now


CamerAlert Apps



iOS QR Code






Android QR Code







© Terms & Privacy


GPS Shopping