Internal server Error tomtom home v2

sg5 · Occasional Visitor Joined: Aug 14, 2006 Posts: 5

Ive downloaded the new home v2 and updated my go300 to the new software thats ok.

Problem is ive brought the new uk maps and it wont install them it downloads them then the home programme says internal server error and thats it.

Has anyone got a link to the home v1.2 so i can try that.

sg5 · Occasional Visitor Joined: Aug 14, 2006 Posts: 5

Have just installed home v2 on to lappy with xp on it and it still does the same downloads the map then internal server error.

ridcully · Occasional Visitor Joined: Jun 25, 2005 Posts: 19

I'm glad I'm not the only one. I have done the same thing today with GO300. Installed V2.1 home and version 7 software. Subscribed to traffic cameras, installed some extra voices. Same thing though with V7 UK map, download gets to end and then I get an Internal Server Error and the download and install fails.
I have sent an email to TomTom but I don't expect an answer any time soon.
Any ideas?

Thanks.

Windows Vista Home Premium

kobudera · Posted: Sat Nov 24, 2007 5:48 pm Post subject:

Same thing on my 720 - map was made available for download, I got a message warning me to make enough room for it on the device, which I did, and download commenced (1.7 GB - 1.5 hours!) then the dreaded Internal Server Error.
If you check on your computer where your downloads are stored, you will find the map - is the activation file zero bytes? Mine was on all four of the times I downloaded the map, so I suspect it is a fault at Tomtoms end...

Andy_P · Posted: Sat Nov 24, 2007 6:20 pm Post subject:

LOTS of reports of this all over the forums.
TT have already said that the 705 to 710 map "latest map guarantee" upgrade isn't working, and to wait a few days for developments.

ridcully · Occasional Visitor Joined: Jun 25, 2005 Posts: 19

Yes, the activation file is 0.

sg5 · Occasional Visitor Joined: Aug 14, 2006 Posts: 5

Andy_P · Posted: Sat Nov 24, 2007 7:48 pm Post subject:

si1964 · Occasional Visitor Joined: Nov 25, 2007 Posts: 9

same problem here, tt1 v2 tried 8 times on different computers, still getting same must be tts error Mad

Fenny · Posted: Sun Nov 25, 2007 5:48 pm Post subject:

Yes. I have tried to download the lastest map data, and I also get exactly the same problem. "Internal Server Error". Most annoying.

Just wondering if it's worth sending an e-mail to TT support, or just simply to keep my eye on this tread. I think that the latter would probably give me information quicker.

David.

Scarecrow · Posted: Mon Nov 26, 2007 2:07 am Post subject:

The really annoying thing is that Tom Tom Home doesn't recognise that you have already downloaded the map (which takes about an hour for me) and expects you to start over. If TomTom actually manage to fix this any time soon, what's the chance they make just the activation file available to circumvent having to download the map all over again?

kobudera · Posted: Mon Nov 26, 2007 3:24 pm Post subject:

I've at last got my problem resolved, and have just successfully downloaded and installed the v7.10 map. I made a fuller report here:
http://www.pocketgpsworld.com/modules.php?name=Forums&file=viewtopic&t=61149&start=135

sg5 · Occasional Visitor Joined: Aug 14, 2006 Posts: 5

All seems to be working ok now.

New maps installed still no bypass on them Laughing Out Loud

gk172 · Occasional Visitor Joined: Apr 21, 2006 Posts: 21

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