Is TomTom Go 720 really as bad as people say?

mikealder · Posted: Mon Oct 15, 2007 5:56 am Post subject:

The UK ones are:

Safety_Cam_UK_TomTom.ov2
Safety_Cam_UK_TomTom.ov2.dct
Safety_Cam_UK_TomTomOv2.ver

So just remove those, you can leave the Euro cameras on the device if you want to, or remove them and instal the Pocket GPS World Euro file instead. - Mike

Nigel-DV · Occasional Visitor Joined: Jan 07, 2006 Posts: 29

Thanks Mike.

idiot · Regular Visitor Joined: Aug 22, 2005 Posts: 72

I'm having issues with my month old purchase.

TomTom want to raise a seperate RMA for each fault I report there are three: Suction holder rubber has split,traffic service seems to have gone bananas,the handsfree beeps madly during calls.

Think I'll get a Medion GoPal or a good old map book.

MikeProcter · Posted: Tue Oct 23, 2007 5:15 pm Post subject:

I have an issue which I haven't found yet elsewhere, though I may have missed it.....

I have my 720 setup to turn off the screen in between instructions, which at night it great. BUT, when it switches back on the screen it is at maximun brightness, even if the night view is set to 0%. This is blinding (though the number of drivers I see at night using max brightness & day clours amazes me!)

Tom Tom said they would send me a link to remove the software, do a reinstall & leave for 2 hours, or some combination, but I'm still waiting for the link to be emailed after 2+ weeks. somehow I don't expect anything from them now!

Mike
_________________
Skoda Columbus and for emergencies: TomTom + iPhone 4 & TomTom car kit

lamplight · Regular Visitor Joined: Sep 13, 2004 Posts: 130

This has been a really useful thread, as I too have been tempted by the 720 (am still on TTN5 and no complaints!) but have been reticent about getting one after reading a lot of the downsides experienced by some.

So thanks guys for your (usual) informative input and for giving a balanced perspective to people like me who need courage (and the excuse) to spend out on a complete upgrade. Now I'll definitely put it top of my list for Christmas.

HummerUK

Took the plunge for £249.99 with a £10.00 gift voucher.

1st test bluetooth
Failed, terrible buzzing noise from TT to caller. Okay the other way.

Box had Argos support number on so I called. After giving all details I said I had a bluetooth problem. "Can't help with that, call this number for second level support"

Called number which was TomTom. Played back the buzz from my home answerphone and said this is a known issue. He then said he would check.

After a wait he came back and said a firmware upgrade would fix. If not get back to them via email he sent (which he did).

Well after installing the totmtom home and upgrading that to 2.1.1.106 my unit is now on 7.020

Did it fix the problem?

NO OF COURSE NOT Sad

Has anyone ever resolved this issue without having their unit replaced?

Many Thanks

HummerUK

technik · Posted: Tue Oct 30, 2007 7:56 pm Post subject:

The buzzing is a hardware issue, and should be replaced where you bought it from. Most people have had at least one replacement to get a good working 720.

Don't be fobbed off with TT support as they are completely useless when it comes to help on the 720.

HummerUK · Posted: Tue Oct 30, 2007 11:53 pm Post subject: Buzzing Noise

If not already mentioned the problem is with the audio of the unit as you get the same buzzing noise when you record your own voice announcements if bluetooth is enabled to a paired phone.

Change preferences, Voice preferences, Record Voice, Continue.

If you disable bluetooth you may be able to make a recording but a couple of times it said "Recording Failed" and one time rebooted itself.

Will take it back this wednesday

HummerUK

HummerUK

Scainer · Occasional Visitor Joined: Oct 19, 2007 Posts: 31

Bought the 720 two weeks ago and i haven't really had any problems.

I tested the hands free (without being on power) and the call was clear on both ends.

I sometimes get it to freeze for a few seconds when skipping through menus.

The FM sound is lower than the normal radio sound, but i don't really see this as a problem. (just a little annoyance if you forget)

Maybe it would be a good idea if somebody made questions that we owners could answer. They we could tally up the answers and on the top of the thread we would know how widespread the problems are.
Since the update, i think some of the early issues have gone.

HummerUK

Well having had a 520 now for a few days I wish someone had said most of my shortfalls list for the 910 have been fixed if I had docked it lately with TT Home Sad

Mapshare now added
Unit can now be set to switch off when power is lost
Bluetooth works with my Nokia 6230i with no odd noises
No route error still exist but okay if you create as a POI instead
Music control shortcut key on main navigating screen

520 does have fm transmit but you can add this to 910 and other features are pretty cosmetic

910 also of course has a remote control Smile

HummerUK

MikeProcter · Posted: Wed Nov 14, 2007 1:10 pm Post subject:

I've now had my 720 for a few weeks and very pleased with it.

In my area - south east the fm airwaves seem very crowded so I don't use the fm transmitter.

I have found a car kit by parrot, MK6100 which enables you to stream sound to the cars audio via bluetooth. It took a couple of attempts to set up, but it was impressive, mutes sound when on call, audio can be adjusted via its remote control which can be fixed to the steering wheel. Both the screen & remote control can be removed for security.

I tried it all in my local car audio shop, so now just waiting for it to be installed.

I know the 720 has hands free calling, and it works ok, much better now that it is mounted nearer me. But like many people, I have my personal phone and a company phone, so it is great to have 2 hands free kits! My car is my office.
_________________
Skoda Columbus and for emergencies: TomTom + iPhone 4 & TomTom car kit

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