Custom POI's don't show on NUVI 250

[theclaw]

Hi there, I'm hoping someone might be able to help me out. I have installed 'POI Loader' and downloaded a number of custom POI's onto my NUVI 250. As far as I can see, some (or all?) of these new POI's do not show when doing a search in the 'where to?' list of shops, services etc. For example, I have downloaded the 'Ikea' POI but when doing a search, 'Ikea' does not exist. The 'Congestion Zone' alert seems to work well when simulating a route so I know something is working. I thought the whole point of downloading POI's is that you can look them up! Am I wrong? Thanks, very much appreciated.

[swing]

A couple of things spring to mind.

Firstly - if you have downloaded more than 1 set of POIs, you do know that you have to have all the files in the same directory on your PC? Each time you run POI Loader it completely overwrites the previous Custom POIs, so if you download 1 file and load it onto your Nuvi - when you want to add a second file you need to put both files into the same directory and upload both again via POI Loader.

i.e. I'm concerned your Congestion Zone download removed the first Ikea download.

But, looking at other potential issues...

If you go to Where To? Custom POIs? you should see all files available to you, so I would expect you to see Congestion Zone and Ikea as options. If the Ikea file isn't there, then please see my first suggestion.

Finally, I note that if you were to search all your Custom POIs, none of the Ikea stores have "Ikea" within the name, so a search for Ikea would come up blank, whereas a search for, say, Croydon, would find one entry.

Any of this help, or apply?
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[adrian_anastas]

[theclaw]

Hi, thanks very much for your replies. Ok, now it's partly solved but not quite!

Thanks, I've now searched for 'Custom Poi's' and found it under 'Where to?' - 'Extras'. 'Congestion Zone', 'Motorway Services' and 'Motorway Junctions' are in there fine and working but nothing else is in there - no, Ikea, Starbucks or all the other POI's which I've loaded. When I view the map, I can't see any sign of new Poi's or icons either. I've tried many times using POI's from different sites but no luck! Help much appreciated!

[theclaw]

Sorry, forgot to add that all the POI'S have been loaded at the same time in one file. Thanks

[philpugh]

Best thing is to create a set of sub-folders under your main POILoader folder (ie. the folder where you store your POIs for downloading).

This creates a set of categories under your Custom POIs which you can then use. It's also a sensible way to manage a lot of POI categories.

GARMIN tend to list POIs by distance from your current position so it is possible that no IKEA is close enough to make it into the list if you have a lot of other POIs loaded.
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Phil

[swing]

I would check the directory where you store these POI files, and just make sure they are .csv files and not .ov2 files (when you go to the PGPSW POI Downloader, it always defaults to TomTom, and not Other - this has caught me out a few times).

If they are .csv then I would rerun POI Loader, and make sure it gives no errors on any of the files.

Then I would check the Garmin again.
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[theclaw]

Thanks all.

'Philpugh' - I will try and create sub folders as you suggest. I don't know how to do it exactly. If someone could explain that would be great.

'Swing' - I have checked and all files downloaded are csv. files with no errors downloading. None of the files seem to show up anywhere on the NUVI apart from the Congestion Zone, Motorway Junctions and Services (which are in Custom POI'S). I have 2 Starbucks right near my house so distance isn't an issue.

BUT, this may have to wait a while...while the NUVI was connected to my Mac, it crashed and now the NUVI will not turn on, apart from the start screen flickering on and off every now and then. I'm going to call GARMIN...

[theclaw]

It just needed a good charge in the car thankfully!
Suggestions still welcome for creating sub folders etc.
Many thanks.

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