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tanda Lifetime Member
Joined: Aug 21, 2005 Posts: 617 Location: Gloucester UK
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Posted: Wed Sep 12, 2007 5:58 pm Post subject: TT ONE V2/HOME 2.0 - Upgrade ????? |
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With refrence to this thread by Mikealder,
http://www.pocketgpsworld.com/modules.php?name=Forums&file=viewtopic&t=59534
Last week, I connected my TomTom ONE V2, to the PC, and TomTom HOME, and was told there was an update for HOME, to 2.0, which I downloaded and installed. Next I was told, there is an update for my ONE to 7.12, which I downloaded and installed. After exploring the new menu's on the TomTom, I found "Map share" doesn't work, and the "Help Me", menu isn't too accurate, the nearest doctor is 185 miles away, or so it says. I e-mailed TomTom and had a moan, and this is their reply,
Thank you for contacting TomTom Customer Support.
TomTom One 2nd Edition is not fully compatible with Home 2.0.
Please uninstall Home and re-download Home version 1.6 from our website.
The software update 7.12 is for our newest devices Go520 and Go720.
Please uninstall the update and restore your backup.
Map share is only available on our two most recent devices the
Go 520 and Go720 which have only been on the market for two months.
With Best Regards
The TomTom Customer Support Team
So If anyone has recently updated, thats why it doesn't work, but why is ONE V2 offered these updates if they are not for V2, shouldn't HOME know what ONE I have, and not offer them to me?
As far as the update is concerned, everything still works, I still have 3 pages of main menu, and 7 pages in preferences. The bluetooth, Traffic, Itinerary and Show more menu options, are still there, and the "where am I" works, and it has the bug with the OGG files that mike mentioned. So is it worth uninstalling and re-installing everything, and in future, am I to trust future updates from TomTom? _________________ Audi A3 Sline sat nav |
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CrunchieBite Lifetime Member
Joined: Jan 07, 2007 Posts: 8
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Posted: Wed Sep 12, 2007 7:11 pm Post subject: |
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Far be it from me to say that TT support have some muppets working for them but.....I believe whoever sent you that reply is not being 100% correct.
From TomTom's own website at http://www.tomtom.com/support/index.php?FID=7261&Lid=1
"When will TomTom application version 7 be available for download?
At the moment, the following devices can use this application version.
TomTom GO 720 / 520
TomTom ONE 3rd Edition
TomTom ONE 2nd Edition (only those with serial numbers starting with Z1, Z2 or Z3)
TomTom ONE XL
We plan to release application version 7 for other TomTom devices around the end of Q3 / 2007. To stay up-to-date, make sure you set up TomTom HOME to automatically check for software updates when you connect your device."
I am happy running my TT One V2 which has a serial number starting with Z1 using the 7.120 application without any major problems. Yes, there is the bug with the ogg files and yes "Help Me" seems awful when you ask it to find the nearest doctor, dentist or Police station!
Mark |
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forky Lifetime Member
Joined: Sep 18, 2005 Posts: 277 Location: Helston
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Posted: Wed Sep 12, 2007 7:26 pm Post subject: |
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Since when has 7.12 been available for the 520/720 _________________ Garmin Nuvi 2699lmt
Samsung Galaxy S9 (o2) contract |
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Andy_P Pocket GPS Moderator
Joined: Jun 04, 2005 Posts: 19991 Location: West and Southwest London
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Posted: Wed Sep 12, 2007 8:48 pm Post subject: |
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It's not. Latest for the x20's is 7.010
But it was only the service "tech" who said it was, and nothing else he said was right either! |
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gardenshed Frequent Visitor
Joined: Jul 05, 2007 Posts: 466
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Posted: Wed Sep 12, 2007 10:36 pm Post subject: |
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where is the serial number |
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Andy_P Pocket GPS Moderator
Joined: Jun 04, 2005 Posts: 19991 Location: West and Southwest London
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Posted: Wed Sep 12, 2007 11:05 pm Post subject: |
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Poss. the number next to the barcode on the bottom? |
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henklbr Occasional Visitor
Joined: Sep 11, 2007 Posts: 5
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Posted: Thu Sep 13, 2007 11:09 am Post subject: |
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NavCore 7.12 is working OK on a One New Edition v2, even MapShare is working.
As I saw in the signature of originator's posting, v6.60 of the maps is used; for MapSharing, you must have at least v6.75 installed (from TeleAtlas) . . . _________________ Greeeetzzz, Henk.
===========================
Tomtom ONE-II (Europe); NavCore v7.162 (8492/071121) OS:2327 - GPS v1.21 Boot 5.0500 - TRANSCEND 4Gb Secure Digital SD 150x
Western_and_Central_Europe v715.1703 (MapShare: 34355)
TomTom Home v2.2.2.83 |
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adw_uk Occasional Visitor
Joined: Sep 22, 2007 Posts: 1
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Posted: Sat Sep 22, 2007 6:37 pm Post subject: v7 Application Upgrade |
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i plugged in my TomTom ONE New Edition (Z1404****) today and accepted the suggested updates.
the tomtom home application upgrade to 2.00.370 on the PC went fine but when i accept the upgrade to v7 of the unit's software it updates and i can access everything whilst plugged into the USB through the PC software but when i disconnect and try to reboot the unit it just hangs on the splash screen and even if i push the reset button the same happens.
if i reset and hold the power button in the full unit information is displayed and i note that against the field 'Filesystem Alignment' is the value 'Not Perfect'.
in the end im forced to restore the unit from a backup.
as an IT Manager i find this particularly frustrating as it seems TomTom are not testing their releases properly causing all of us so much hassle and when will we know that we can take the latest unit application? |
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goodwoodone Occasional Visitor
Joined: Apr 14, 2006 Posts: 3
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Posted: Sat Sep 22, 2007 8:42 pm Post subject: How to get version seven working on all Ones |
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This site has a great run through and it works Map Share and all
http://www.tomtomforums.com/showthread.php?t=3455 hope this helps cause TomTom support won't |
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ant500 Occasional Visitor
Joined: Jun 24, 2004 Posts: 21
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Posted: Sat Sep 22, 2007 9:52 pm Post subject: |
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ok i updated my tomtom v2 to 7.12 software all went ok but cant find how to change the car icon i can load the icon in the v2 home software and it tell me to go into change prefences on my tomtom but i do not have an icon saying change car icon ?
any help
fogot to say useing maps 6.75 uk |
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mikealder Pocket GPS Moderator
Joined: Jan 14, 2005 Posts: 19638 Location: Blackpool , Lancs
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Posted: Sun Sep 23, 2007 9:27 am Post subject: |
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Custom icons are only available for use on the x20 devices the other models in the One range etc cannot use custom cursors, the functionality and selection has been left out of the menu/ software - Mike |
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