View previous topic :: View next topic |
Author |
Message |
banjo12 Regular Visitor
Joined: Jul 28, 2006 Posts: 111 Location: Midlands
|
Posted: Mon Aug 27, 2007 2:38 pm Post subject: Halfords and Garmin 310D |
|
|
I have just returned my Garmin 310D to Halfords because it has stopped receiving traffic data completely, it is about a month inside it's guarantee but Halfords will not replace it as they say they need to contact Garmin about this problem, oh and they have not had any Garmin units back ?
I will have to go back tomorrow as it is a bank holiday |
|
Back to top |
|
|
Darren Frequent Visitor
Joined: 11/07/2002 14:36:40 Posts: 23848 Location: Hampshire, UK
|
Posted: Mon Aug 27, 2007 3:07 pm Post subject: |
|
|
Your contract is with Halfords not Garmin. Have a read here.
You're not necessarily entitled to a replacement unless they are unable to effect a repair within a reasonable timescale. Whatever they say though, remind them that it is their responsibility to repair or replace not Garmin's. If they choose to deal with Garmin (and most retailers of course would also) then fine but any delay as a result is their problem not yours. _________________ Darren Griffin |
|
Back to top |
|
|
banjo12 Regular Visitor
Joined: Jul 28, 2006 Posts: 111 Location: Midlands
|
Posted: Mon Aug 27, 2007 3:39 pm Post subject: |
|
|
Darren wrote: | Your contract is with Halfords not Garmin. Have a read here.
You're not necessarily entitled to a replacement unless they are unable to effect a repair within a reasonable timescale. Whatever they say though, remind them that it is their responsibility to repair or replace not Garmin's. If they choose to deal with Garmin (and most retailers of course would also) then fine but any delay as a result is their problem not yours. |
Darren,
thank you for your reply, I did make the manager aware that my "contract" was with Halfords not Garmin but he said that he had to contact Garmin first to see if they had a fix which could be applied over the phone, another employee at Halfords said that Garmin could give them the Ok to replace the unit.
Would you know if this is a common fault, the traffic problem I meen not Halfords |
|
Back to top |
|
|
banjo12 Regular Visitor
Joined: Jul 28, 2006 Posts: 111 Location: Midlands
|
Posted: Tue Aug 28, 2007 10:51 am Post subject: |
|
|
Could someone let me know if they are receiving traffic information in the Midlands area especialy in and around Coventry, thank you. |
|
Back to top |
|
|
Darren Frequent Visitor
Joined: 11/07/2002 14:36:40 Posts: 23848 Location: Hampshire, UK
|
Posted: Tue Aug 28, 2007 11:15 am Post subject: |
|
|
banjo12 wrote: | Could someone let me know if they are receiving traffic information in the Midlands area especialy in and around Coventry, thank you. |
Are you using Garmin? _________________ Darren Griffin |
|
Back to top |
|
|
adrian_anastas Regular Visitor
Joined: Mar 27, 2006 Posts: 73
|
Posted: Tue Aug 28, 2007 1:00 pm Post subject: Garmin TMC Data On day Trip to coventry |
|
|
Hiya,
Was up in Coventry on Saturday. I drove up from London and I only got data driving past Milton Keynes and Hemel Hempstead. The entire length of the M45 I got no traffic data at all.
I've been given this link from Trafficmaster that shows official coverage of Radio transmitters as measured by Ofcom. I still haven't a clue which stations transmit the TMC data though.
http://www.ofcom.org.uk/static/radiolicensing/mcamaps/MCAs.htm |
|
Back to top |
|
|
banjo12 Regular Visitor
Joined: Jul 28, 2006 Posts: 111 Location: Midlands
|
Posted: Tue Aug 28, 2007 1:24 pm Post subject: |
|
|
Darren wrote: | banjo12 wrote: | Could someone let me know if they are receiving traffic information in the Midlands area especialy in and around Coventry, thank you. |
Are you using Garmin? |
I don't know how to answer that ? I am using a Garnin Nuvi 310D and it came with a lifetime subscription to the RAC traffic information, but at the moment the traffic info icon stays greyed out and will not pick up any traffic information ! Thank you for your help.
Les |
|
Back to top |
|
|
banjo12 Regular Visitor
Joined: Jul 28, 2006 Posts: 111 Location: Midlands
|
Posted: Tue Aug 28, 2007 1:26 pm Post subject: Re: Garmin TMC Data On day Trip to coventry |
|
|
adrian_anastas wrote: | Hiya,
Was up in Coventry on Saturday. I drove up from London and I only got data driving past Milton Keynes and Hemel Hempstead. The entire length of the M45 I got no traffic data at all.
I've been given this link from Trafficmaster that shows official coverage of Radio transmitters as measured by Ofcom. I still haven't a clue which stations transmit the TMC data though.
http://www.ofcom.org.uk/static/radiolicensing/mcamaps/MCAs.htm |
Thank you for the reply Adrian, so are you saying that Coventry is a "dead spot" for traffic information ? |
|
Back to top |
|
|
xcaliber Occasional Visitor
Joined: Oct 20, 2006 Posts: 1
|
Posted: Fri Aug 31, 2007 3:05 pm Post subject: |
|
|
I bought a nuvi 370 on Tuesday, live in Cheshire, I'm still waiting for it to validate the TMC subscription, any suggestions - Garmin just say return the whole unit to us |
|
Back to top |
|
|
banjo12 Regular Visitor
Joined: Jul 28, 2006 Posts: 111 Location: Midlands
|
Posted: Sat Sep 01, 2007 8:18 am Post subject: |
|
|
xcaliber wrote: |
I bought a nuvi 370 on Tuesday, live in Cheshire, I'm still waiting for it to validate the TMC subscription, any suggestions - Garmin just say return the whole unit to us |
Welcome to the forum
I would take it back to the retailer that you purchased it from and nicely inform them that this item is not fit for use and would they please replace it as your contract is with them and not Garmin, I hope this helps. |
|
Back to top |
|
|
mikealder Pocket GPS Moderator
Joined: Jan 14, 2005 Posts: 19638 Location: Blackpool , Lancs
|
Posted: Sat Sep 01, 2007 8:44 am Post subject: |
|
|
Where exactly in Cheshire are you located as it should be possible to get a signal in that area, more so for the part of the county near Manchester - Mike |
|
Back to top |
|
|
adrian_anastas Regular Visitor
Joined: Mar 27, 2006 Posts: 73
|
Posted: Mon Sep 03, 2007 4:56 pm Post subject: Coventry Again! |
|
|
I was inconventry again this weekend, buyt unlike the last trip no TMC!
Does anyone know if the messages take up a lotta space on the Nuvi drive? The only difference I can peg is that I had some more MP3's on the unit so less available space (well not much to be honest).
On the GTM Status page as I drove past Oxford the status changes to 5 (from 2) and instead of receiving messages the error number kept changing.
Does anying know what this means? At first I thought it was an error count as it kept going up (i.e.number of messages received with an error), but then it decreased after a while. Unless messages have a shelf life. I know the TMC service updates every three minutes or so. |
|
Back to top |
|
|
swing Pocket GPS Verifier
Joined: Nov 04, 2003 Posts: 2225 Location: Bedfordshire, UK
|
Posted: Mon Sep 03, 2007 11:26 pm Post subject: Re: Coventry Again! |
|
|
adrian_anastas wrote: | Does anyone know if the messages take up a lotta space on the Nuvi drive? | I believe they are only stored in memory, not to the disk, so the number and size of mp3s will have little impact on TMC.
Quote: | Unless messages have a shelf life. | They do, often only minutes. _________________ Please don't be offended if I do not reply to a PM - please ask questions via the forums. |
|
Back to top |
|
|
darrensandford Occasional Visitor
Joined: Aug 31, 2007 Posts: 5
|
Posted: Tue Sep 04, 2007 9:47 am Post subject: |
|
|
I get good TMC reception in Coventry. There should be an option in the TMC settings re-scan, but I can't remember what it's called. It might be worth trying that, so it can build a new list of stations broadcasting the TMC data. |
|
Back to top |
|
|
banjo12 Regular Visitor
Joined: Jul 28, 2006 Posts: 111 Location: Midlands
|
Posted: Tue Sep 04, 2007 11:50 am Post subject: |
|
|
darrensandford wrote: | I get good TMC reception in Coventry. There should be an option in the TMC settings re-scan, but I can't remember what it's called. It might be worth trying that, so it can build a new list of stations broadcasting the TMC data. |
Thank you very much for your reply, I have had my Garmin 310D replaced and now all is well |
|
Back to top |
|
|
|
Posted: Today Post subject: Pocket GPS Advertising |
|
|
We see you’re using an ad-blocker. We’re fine with that and won’t stop you visiting the site.
Have you considered making a donation towards website running costs?. Or you could disable your ad-blocker for this site. We think you’ll find our adverts are not overbearing!
|
|
Back to top |
|
|
|