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crisiebabe
Occasional Visitor
Joined: Sep 05, 2005
Posts: 7
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 Posted: Sat Jul 21, 2007 9:42 pm Post subject: NEW TOMTOM ONE FROZE PLEASE HELP |
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I've had my tomtom one europe 3 days. It worked fine until today. I installed tomtom onto my pc. Couldn't really get software to work properly. Probably didn't really know what I was doing! Now have a screen with the picture of the tomtom one and a flashing cross won't go away unless I connect to pc then the cross goes away. It won't let me transfer voices to the tomtom.
Main problem is can't navigate.
Really annoyed about this, I bought this for my holiday next weekend. Can't see me getting a replacement in time for then as I bought it online. So I'd really appreciate any help.
Not sure of software version. Where can I find this? All I know is the following:
tomtom one v2 europe 3 days old
Many Thanks
Chris |
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crisiebabe
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Joined: Sep 05, 2005
Posts: 7
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| Posted: Sat Jul 21, 2007 10:01 pm Post subject: |
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By the way I have tried resetting. For various periods of time. Plugged into pc for power & tried resetting with no power.
Chris |
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crisiebabe
Occasional Visitor
Joined: Sep 05, 2005
Posts: 7
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| Posted: Sat Jul 21, 2007 10:16 pm Post subject: |
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Now the tomtom home software can't see the tomtom.
My pc can see it as it makes a sound when unit is swiched on and off. |
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gardenshed
Frequent Visitor
Joined: Jul 05, 2007
Posts: 466
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| Posted: Sat Jul 21, 2007 11:04 pm Post subject: |
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| i suggest that you turn the unit on and connect it to the pc, if it dont see it re load tt home from the device,prob drive f, if that dont work press the on button and hold then press the reset |
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mikealder
Pocket GPS Moderator
Joined: Jan 14, 2005
Posts: 19638
Location: Blackpool , Lancs
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| Posted: Sun Jul 22, 2007 3:59 am Post subject: |
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| Download the latest version of TomTom Home from the TomTom web site rather than relying on what is installed on your device, this way you will get the latest version for your PC - Mike |
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thebinman
Banned
Joined: Mar 04, 2006
Posts: 770
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| Posted: Sun Jul 22, 2007 11:00 am Post subject: |
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| Ensure the lock tab is FULLY in the up position. |
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crisiebabe
Occasional Visitor
Joined: Sep 05, 2005
Posts: 7
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| Posted: Sun Jul 22, 2007 2:07 pm Post subject: |
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| What is the Lock Tab? |
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thebinman
Banned
Joined: Mar 04, 2006
Posts: 770
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| Posted: Sun Jul 22, 2007 2:08 pm Post subject: |
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| crisiebabe wrote: | | What is the Lock Tab? |
On the SD card top/left is a little tab/switch |
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mikealder
Pocket GPS Moderator
Joined: Jan 14, 2005
Posts: 19638
Location: Blackpool , Lancs
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| Posted: Sun Jul 22, 2007 2:09 pm Post subject: |
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| The lock tab is actually on the memory card, but it is possible your device uses flash memory and doesn't have a memory card - is there a card inserted to the base of the device or not? - Mike |
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crisiebabe
Occasional Visitor
Joined: Sep 05, 2005
Posts: 7
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| Posted: Sun Jul 22, 2007 2:10 pm Post subject: |
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| No SD card |
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crisiebabe
Occasional Visitor
Joined: Sep 05, 2005
Posts: 7
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| Posted: Sun Jul 22, 2007 2:27 pm Post subject: |
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By the way every time I switch the tt on I get the tt screen with the 2 hands then I get the screen with the flashing cross untill I plug into pc.
I've now installed tt home off their website but still getting same results.
Chris |
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