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GlobalSat's Support?

 
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DeeInLondon
Occasional Visitor


Joined: Mar 09, 2004
Posts: 23

PostPosted: Tue Mar 09, 2004 10:17 am    Post subject: GlobalSat's Support? Reply with quote

Has anyone ever send an email to GlobalSat's support email address and actually got a response?

Which compact Flash GPS company has the best support because I'm getting pretty fed up with my BC307?

Sometimes good support is more important then price or techincal specs.
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Rogerfrit
Regular Visitor


Joined: Dec 17, 2003
Posts: 141
Location: North Devon - England

PostPosted: Wed Mar 10, 2004 12:27 pm    Post subject: Reply with quote

Actually, - Yes.
I had a problem with my BT308, and this is the reply I got-

"Dear Roger:

Let me begin by thanking you for taking the time to write to us.

According to your description, there might be an inferior connection with your BT-308. Please contact the dealer you bought this BT-308 for replacement. Please accept my apology for any inconvenience.

I'm looking forward to our next opportunity to be helpful.

Best Regards
Elton Chen "

I have contacted
www.globalpositioningsystems.com
and they are replacing with no quibble.
Roger
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