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Beavan
Occasional Visitor
Joined: Feb 19, 2007
Posts: 3
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 Posted: Mon Feb 19, 2007 8:36 pm Post subject: Can't see my Go 910 |
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Got hold of a 910 that's unused & still in the box. Trouble is, when I connect it to USB the machine sees it attach but the unit goes in to a 'formatting' mode. When it finishes, the 'Home' software still can't recognise it and it doesn't appear in 'My Computer' either.
Switching it off and back on just repeats the process, as does disconnecting it from USB.
Anyone got any thoughts? |
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mikealder
Pocket GPS Moderator
Joined: Jan 14, 2005
Posts: 19638
Location: Blackpool , Lancs
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| Posted: Mon Feb 19, 2007 8:42 pm Post subject: |
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Where did you get it from?
The TomTom Home application should install to the PC to allow comunication with the device, what opperating system have you got installed on the PC? - Mike |
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Beavan
Occasional Visitor
Joined: Feb 19, 2007
Posts: 3
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| Posted: Mon Feb 19, 2007 8:55 pm Post subject: |
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| It was part of a set of 'factory return' stuff I picked up in an auction. It's new but was obviously returned for a reason. Perfectly possible of course that it's DOA - just hoping someone out there had an answer since I've always wanted one of these. |
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tonys66
Lifetime Member
Joined: May 25, 2006
Posts: 510
Location: norfolk
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| Posted: Tue Feb 20, 2007 8:46 am Post subject: |
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Fell off a lorry more like  |
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Beavan
Occasional Visitor
Joined: Feb 19, 2007
Posts: 3
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| Posted: Tue Feb 20, 2007 10:36 am Post subject: |
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 Understandable assumption but actually this was clearout stock from E-Buyer.
I've bitten the bullet and sent a query to TomTom themselves, but my past experience of them is that they treat the user with contempt even when the device has been bought through the usual channels. Hopefully someone on these forums can advise me one way or the other. |
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mostdom
Pocket GPS Moderator
Joined: Jul 10, 2006
Posts: 1964
Location: Surrey, UK.
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| Posted: Tue Feb 20, 2007 10:48 am Post subject: |
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Stab in the dark. (usb-1 and usb-2), It may only work on a true usb 1 or 2 port. If you have a machine with both ports, try a different port. Or quite possably try an altogether different machine. 
_________________
Dom
HERE LIES PND May it rest in peace.
Navigon 7310/iPhone Navigon&Copilot |
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tonys66
Lifetime Member
Joined: May 25, 2006
Posts: 510
Location: norfolk
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| Posted: Tue Feb 20, 2007 1:30 pm Post subject: |
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| As above it should show in my computer as another drive try downloading TT home from TT site then connect your 910 and see if it picks it up then |
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