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Pocket GPS World :: View topic - Problem with Nuvi 310. It turns itself off!
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Problem with Nuvi 310. It turns itself off!
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totalsolutions
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Joined: Aug 13, 2006
Posts: 20

PostPosted: Fri Feb 09, 2007 9:15 am    Post subject: Reply with quote

I would suggest downloading the latest version of software.
http://www.garmin.com/support/blosp.jsp

Once you have done this perform a master reset on the unit and then leave the unit turned on outside for around 30-40 minutes without moving it.

To reset your nüvi: Turn it off
Hold down the top right hand corner of the screen
Turn the unit on in the normal way (remember to release the power button when screen lights up)
Keep your finger on the screen until a message appears asking if you want to erase all user data
Remove finger from screen
Select YES.
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christiani
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Joined: Feb 07, 2007
Posts: 20

PostPosted: Fri Feb 09, 2007 12:03 pm    Post subject: Reply with quote

I have already downloaded the latest update (Ver. 3.40 as of Jan 09, 2007), and it still does the same thing.
Any more ideas, before I just send it back to the guy I bought it off?
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swing
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Joined: Nov 04, 2003
Posts: 2225
Location: Bedfordshire, UK

PostPosted: Fri Feb 09, 2007 6:34 pm    Post subject: Reply with quote

christiani wrote:
I have already downloaded the latest update (Ver. 3.40 as of Jan 09, 2007), and it still does the same thing.
Can you confirm you've manually downloaded the firmware exe from the Garmin website, and not just used WebUpdater (which is a very different process and could have caused your problems)?
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christiani
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Joined: Feb 07, 2007
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PostPosted: Fri Feb 09, 2007 6:56 pm    Post subject: Reply with quote

Yup, I manually downoaded the update file from the Garmin website (Verison 3.40).
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swing
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Joined: Nov 04, 2003
Posts: 2225
Location: Bedfordshire, UK

PostPosted: Fri Feb 09, 2007 7:53 pm    Post subject: Reply with quote

I really think you have two options here, and the choice will come partly down to how good a deal you got for the unit in the first place:

1. Send it back as it's faulty

2. Talk to Garmin and see if they will repair under warranty (if the unit is still in warranty). Garmin may still repair it (ie swap it for a working unit) even outside of warranty, and may also do this free of charge (although they are not obligated to).
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