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V9 Maps
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sunstrip_steve
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Joined: Mar 12, 2006
Posts: 126

PostPosted: Sat Feb 03, 2007 10:47 am    Post subject: Reply with quote

gav,

I ordered mine of the 16th December, i have a feeling that a few other people still waiting ordered on this date too. When did you order yours?

I emailed garmin on both of the addresses given, stating my order number as per the order confirmation sheet the responses are this:
Quote:

Sat 27/01/2007 13:18
Good Afternoon
Thank you for contacting Garmin Europe
Sorry about the delay, this has been due to such a high demand. However the disks are currently being shipped and it should be with you by the end of next week.
Regards,
Laura Southwell
Laura.Southwell@garmin.com
unlock@garmin.com


Quote:

Tue 30/01/2007 09:34
Hi,
Unfortunately we had some slight delays with the shipping of the City Navigator Update Discs for version 9 NT. Due to these issues we only started shipping approximately two weeks ago, therefore if you ordered the disc when the update was first available you should receive it soon. Once the package has left us we estimate 2-3 weeks until you receive it. This overall time may change depending on whereabouts in Europe you are located.
We thank you for your patience with this matter.
Regards,

Jessica Jarratt
Distributor/Dealer Support Specialist
Jessica.Jarratt@garmin.com
cartography.europe@garmin.com


Sadly the first prediction is incorrect, and i'm not even sure what the second replay says.

Needless to say i shall be emailing them again today.
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itsonlymee
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Joined: Jan 20, 2007
Posts: 10

PostPosted: Sat Feb 03, 2007 11:06 am    Post subject: Reply with quote

gavjbrown wrote:
how long is it taking people to get their v9 update from garmin.

i ordered over 5 weeks ago and still no disc.


It took no more than 1 week for mine to arrive Laughing
get onto them , hassle them a bit.
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swing
Pocket GPS Verifier
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Joined: Nov 04, 2003
Posts: 2225
Location: Bedfordshire, UK

PostPosted: Sat Feb 03, 2007 11:47 am    Post subject: Reply with quote

XL_Iain wrote:
Any idea what size sd card the Nuvi can take?
The Nuvi will support a normal 2Gb card fine. Larger cards are more hit and miss. However, I'm not sure if Garmin have yet included support for the SDHC cards in the Nuvi range, so you are best advised to avoid these (unless you can test before purchase).

Given that the elder "normal" 2Gb cards can be picked up for less than twenty quid it would seem sensible to stick with what works.
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gavjbrown
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Joined: Jun 23, 2006
Posts: 30

PostPosted: Sat Feb 03, 2007 1:07 pm    Post subject: Reply with quote

thanks sunstrip_steve and itsonlymee i will email them now.

gav
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Trafficman
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Joined: Jul 31, 2005
Posts: 70
Location: South Yorkshire

PostPosted: Sat Feb 03, 2007 2:43 pm    Post subject: Reply with quote

Having ordered my disc on 16th December and not yet receiving it, and my Dad ordering his in January and getting it two weeks later, I phoned Garmin yesterday. They told me that on the early orders there were problems shipping the discs out. They then put more efficient methods of shipping in place for the later orders and those look like they have been delivered. They explained that the early orders will be getting sorted soon...exactly when is anyones guess, probably when V10 is released Embarassed . It is a farce, a case of the early bird catching naff all. Twisted Evil
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Vaneo
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Joined: May 31, 2006
Posts: 11
Location: Lancashire

PostPosted: Sat Feb 03, 2007 9:57 pm    Post subject: Reply with quote

Hi
I ordered mine on the 15th December Confused Confused

I have had the same replies from Garmin as you.

I tried to reorder to but they have managed to stop that trick.

It would be nice if they could email their loyal customers with a proper story about the delays.

Evil or Very Mad Evil or Very Mad Evil or Very Mad Evil or Very Mad
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tsdinos
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Joined: Jun 03, 2006
Posts: 119

PostPosted: Mon Feb 05, 2007 12:18 am    Post subject: Reply with quote

I ordered mine a couple of weeks ago and it arrived a few days ago! I guess i'm one of the lucky ones! I also found out that the nuvi 350 will replace the V8 with the V9 maps and it will still have around 400mb free space on its internal memory! so there is no need to buy an extra SD card Smile
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philai3
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Joined: Oct 10, 2006
Posts: 71
Location: Manchester, UK

PostPosted: Mon Feb 05, 2007 12:24 am    Post subject: Reply with quote

Trafficman - why not use your Dads disk?
_________________
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totalsolutions
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Joined: Aug 13, 2006
Posts: 20

PostPosted: Mon Feb 05, 2007 1:12 am    Post subject: Why I dont have V9 maps could be your problem too. Reply with quote

I spoke to Garmin support and my disc is now in the post. Expecting it Monday/Tuesday.
It seems that when I registered my unit I made a small error somewhere and apparently didn't go through, although the order for the V9 maps has, but they could not send to an unregistered user...

This was quickly fixed by Jimmy. Very happy with unit and service.
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Trafficman
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Joined: Jul 31, 2005
Posts: 70
Location: South Yorkshire

PostPosted: Mon Feb 05, 2007 4:12 am    Post subject: Reply with quote

Quote:
Trafficman - why not use your Dads disk?


I have done...but I was making a point about being first to order and last to receive it and also Garmins lack of planning Rolling Eyes
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BeatO
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Joined: Feb 11, 2006
Posts: 109
Location: Zurich, Switzerland

PostPosted: Mon Feb 05, 2007 10:15 pm    Post subject: Reply with quote

Hi M8s
It looks quite like the the problems are not yet over any my disk doesn't seem to be on its way either. Has anybody an Update disk as an ISO file or is in London next weekend and can give me a copy? I think there's no problem with copying it, as it's useless without the proper keys from Garmin.

BeatO
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Almahadeus
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Joined: Aug 06, 2005
Posts: 346

PostPosted: Tue Feb 06, 2007 1:02 pm    Post subject: Reply with quote

BeatO wrote:
Hi M8s
It looks quite like the the problems are not yet over any my disk doesn't seem to be on its way either. Has anybody an Update disk as an ISO file or is in London next weekend and can give me a copy? I think there's no problem with copying it, as it's useless without the proper keys from Garmin.

BeatO

An ISO image was circulating on the internet. and you are right that it would be useless without the unlock code.
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jingwe
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Joined: Nov 14, 2006
Posts: 5

PostPosted: Tue Feb 06, 2007 1:28 pm    Post subject: Reply with quote

Hi,

A bit more info on the problems I was having with updating the v9 maps to the internal memory on my I3.

After another two weeks and no contact from garmin, I rang again for an update. This time they appear to be aware there is a problem, and I was told it was currently with garmin US for a fix.

She said it would be another week or so, and I asked how I would know if there was a fix, so she took my mail address, the fourth time I have had to give them this, and perhaps I will get some info when a fix is found, but on previous performances I am not holding my breath.

I asked had they added this info to their website faq and was told no, so much for keeping customers informed.

If I get any more info I will post here.

Jingwe
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BeatO
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Joined: Feb 11, 2006
Posts: 109
Location: Zurich, Switzerland

PostPosted: Tue Feb 06, 2007 7:51 pm    Post subject: Reply with quote

Hi Almahadeus

Quote:

An ISO image was circulating on the internet. and you are right that it would be useless without the unlock code.

I've seen that Image, but it looks that it's a full version not usable for updating. So not for us, I think.

Anybody else?

BeatO
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Almahadeus
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Joined: Aug 06, 2005
Posts: 346

PostPosted: Wed Feb 07, 2007 12:56 pm    Post subject: Reply with quote

BeatO wrote:
Hi Almahadeus

Quote:

An ISO image was circulating on the internet. and you are right that it would be useless without the unlock code.

I've seen that Image, but it looks that it's a full version not usable for updating. So not for us, I think.

Anybody else?

BeatO

No there is no update version as such. The DVD that you'ii get from Garmin is the full version as well that will need to be installed on your computer and then the maps transferred to the unit.
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