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Hats off to Garmin!
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Jamas
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Joined: Mar 02, 2006
Posts: 76
Location: Toulouse-France

PostPosted: Wed Dec 27, 2006 12:01 am    Post subject: Reply with quote

707 wrote:
Hi,
I too have this problem, but mine is just over the year old Sad
../...
But hey what service! 4 days turnaround & no charge on an out of warranty unit
Colin

Don't forget that the standard warranty for all Garmin product is 2 years and not only one!

But in any case, Garmin is really taking care of his customers.

THANKS GARMIN

Jamas
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SP i3 S/W 2.9-> 2.7 City Navigator V8 NT+
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707
Occasional Visitor


Joined: Feb 01, 2006
Posts: 35
Location: North Kent

PostPosted: Tue Jan 02, 2007 3:01 pm    Post subject: Reply with quote

Quote:
Don't forget that the standard warranty for all Garmin product is 2 years and not only one!


Sorry to disagree, but my i3 paperwork clearly says one year. Sad

Colin :D
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Garman i3, Nuvi 300. and now a dissatisfied owner of a Nuvi 3598 LMTD
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Jamas
Regular Visitor


Joined: Mar 02, 2006
Posts: 76
Location: Toulouse-France

PostPosted: Wed Jan 03, 2007 12:58 am    Post subject: Reply with quote

707 wrote:
Sorry to disagree, but my i3 paperwork clearly says one year. Sad
Colin :D

Very strange indeed Exclamation In France the standard Garmin warranty duration is 2 years .
I was even able to "buy" a third year for 15 euro (about £10) at EME (Garmin French dealer).
I am not sure i will keep it until the warranty expires..... 8O
Jamas
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707
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Joined: Feb 01, 2006
Posts: 35
Location: North Kent

PostPosted: Wed Jan 03, 2007 7:00 pm    Post subject: Reply with quote

Jamas
Embarassed I didn't notice your profile, it seems like you get a better deal in France :o
It does drive me mad sometimes the way companys offer different deals in different countrys, like not being able to get city navigator unless you buy it as part of a kit in the UK, and yet you can get it on it's own in the US Exclamation

What makes you say that you doubt that you will keep it?
Colin
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bibamus
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Joined: Feb 27, 2006
Posts: 22

PostPosted: Sat Jan 06, 2007 12:19 pm    Post subject: Reply with quote

Well, I agree that Garmin are one of the better companies. I sent them my out of warranty GPSMAP 60CS for a new screen, I scratched the old one. I was told there would be a £40 ish charge to replace the screen and they would also check it over thoroughly.
Within a week it was back, good as new, invoice stated FOC ! Who else would do that?

Allan
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