REVIEW COMMENTS: SmartClip mount

[MikeB]

HandNav have been taking a bit of a knocking in the forums regarding the delivery and availability of the ProClip. Chetan has found an alternate provider of mounts who claims to be able to deliver musc faster than Brodit.



The SmartClip is made in the UK and is available for fast delivery for LHD cars. Are they as good as the ProClip? Click here for the full review.
_________________
Mike Barrett

[WelshPedro]

[Deep-6]

They do seem to be a bit hit and miss. About a month ago I ordered a Proclip and brodit mount on a Monday, and got it on the thursday. The proclip since broke (!) well, a tiny bit anyway, it was loose when I got it from Handnav.

Last Monday, I ordered a smartclip as the pocket pc review says its stronger. I was hoping for the same delivery times, but buy thursday, I hadn't heard anything so I called up. I was told my card had been charged, and the clip would be sent out that evening for delivery Friday. Friday came, no delivery so I called up again, and was told it would be sent out Friday. They even changed the delivery address to my home address as it *should* be delivered on the Saturday, so I hung around, and of course nothing came. I even got a mail on Friday telling me my stuff had been despatched.

Today, nothing, so I mailed them. This evening, I received a mail saying my stuff had been despatched! Fingers crossed I actually get something this time. I'd had to think that a smartclip has been sent out twice already, but maybe some dodgy geezer at my local sorting office is pocketing my stuff! :o

I do get the impression that Chetan is working very hard. Everytime i've called I think I've always spoken to him, which makes me think he's running things on his own.

Personally, like most of you, I'm used to next day delivery for stuff ordered from the Net, and being made to wait is way too frustrating! Especially when if you are a gadget freak like me. Ok, its just a bit of plastic, but still!

There's no point to my rant I guess! I'm frustrated waiting for my Smartclip, but accurate emails telling me exactly when my stuff will be despatched would be nice, and I guess, in your case WelshPedro, getting emails and the right product would be good.

Will tomorrow never come?!

[Deep-6]

Well, I finally got my Smartclip. It mounts a little differently than the Proclip in that it has adhesive to hold it to the panel underneath the airvent, and the top part of the Smartclip slides into the gap between the top of the airvent and the surrounding plastic. I've then used the self tapping screws that come with the Brodit swivel mount/cradle.

The top of the proclip slid into part of the centre console near the hazard light switch and the bottom snaps into place directly under the airvent and was held in place by facing the airvent upwards into its normal position.

Both are nice firm fits, but the adhesive strip will stop me from playing around with the smartclip. Its a bit too close to the steering wheel, and I can knock the mount if I'm using the indicators. Thats about the only complaint I have.

A nice bit of kit!

[pscanlon]

Judging from the experience both your contributors have had with Handnav, and from my own, still unresolved problem with an incorrectly shipped car cradle - my advice would be to steer well clear of them. They operate behind expensive call center numbers and do not respond to anything other than new orders. Very bad service bordering on unacceptable.

We see you’re using an ad-blocker. We’re fine with that and won’t stop you visiting the site.
Have you considered making a donation towards website running costs?.
Or you could disable your ad-blocker for this site. We think you’ll find our adverts are not overbearing!