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New TomTom 710 Died after doing updates can anu one help!

 
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f1dagman
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Joined: Jan 05, 2007
Posts: 4

PostPosted: Fri Jan 05, 2007 1:20 am    Post subject: New TomTom 710 Died after doing updates can anu one help! Reply with quote

Hi Got the above today and it is showing a white and yellow screen with the sd card having a red cross through it Can any one give any use Embarassed full advise please?
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lbendlin
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Joined: 02/11/2002 22:41:59
Posts: 11878
Location: Massachusetts, USA

PostPosted: Fri Jan 05, 2007 6:17 am    Post subject: Reply with quote

reformat the SD card and then restore the backup you have made immediately after purchasing the device.
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f1dagman
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PostPosted: Fri Jan 05, 2007 7:51 am    Post subject: Reply with quote

Hi Ibendlin, Thanks for reply but no good as saying "file corrupt" do you have any other suggestions?
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DennisN
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Joined: Feb 27, 2006
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PostPosted: Fri Jan 05, 2007 11:14 am    Post subject: Reply with quote

f1dagman wrote:
Hi Ibendlin, Thanks for reply but no good as saying "file corrupt" do you have any other suggestions?

What Lutz says is good stuff, maybe you didn't do it right?

Another thought - press the reset button. Sometimes a "short" press will do, sometimes a longer (10 - 20 - 30 second) press is needed.

Another thought - try using a different SD card - new one, simply stick it in the unit and do the restore.

Another thought - try going back to the shop where you bought it and test their after sales service less than 24 hours after you bought it.
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f1dagman
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PostPosted: Sun Jan 07, 2007 8:13 pm    Post subject: Reply with quote

Laughing Hi, what ever I did I must have corrupted the SD Card as when used friends card Tomtom fired up ok so just copied his software. Bought 2gig card and now got software on this keeping original card safe as hard backup.
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Andy_P
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Joined: Jun 04, 2005
Posts: 19991
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PostPosted: Sun Jan 07, 2007 9:47 pm    Post subject: Reply with quote

Did you copy his entire card contents? If so, you are now using his maps, which 1. breaks the licence agreement and 2. means whenever one of you uses the activation code for that map it will lock the other out of any future upgrades.
Better to get it sorted out properly. Can you copy your own map folder across from the original card?
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f1dagman
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PostPosted: Tue Jan 09, 2007 9:04 am    Post subject: Reply with quote

Hi, Yes Andy_P2002 you are correct but as I wasen't going anywhere near a store when I wanted to try out the unit I copied them for the weekend. But since then I have taken my unit back and got replacement saying it wasen't working. I also bought a 2 gig card as orginal was all but full with no real room for upgrades.
Does anyone know why TomTom don't supply the software on CD?
Dag.
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