Databse Download Problem?

peecee · Occasional Visitor Joined: Aug 03, 2006 Posts: 37

Hi, I've scanned over the topic titles, so if I missed this topic already I apologise.

I ama paid up subscriber, and have had no problems in the past updating my database, however Yesterday and tonight I ahve tried to download the latest version, as I have not done so for over a month as I have been moving house and not required the use of my GPS, but now I do need it and for some reason I can get right through the process to actually click the SAVE AS button at which point it then instructs me the page ca not be opened etc..

So in effect I can not get the latest database.

Is there any back up link I can try or if anyone has the latest version, is it possible to email it between subscribed users?

Also I best go check my subscription details as I have moved ISP's too and not had any update emails through.. maybe this is related to the issue??

Thanks in advance.

Phil.

DennisN · Posted: Sat Nov 18, 2006 5:01 pm Post subject:

Andy_P · Posted: Sat Nov 18, 2006 11:14 pm Post subject:

Probably worth a PM or email to one of the PGPSW admin (not moderators).

peecee · Occasional Visitor Joined: Aug 03, 2006 Posts: 37

Still no luck, even after the new database of 20th nov.

Although I moved ISP, I checked my email stats and it goes to a Gmail account which I still get other mail to, so unsure why it has stopped.

I have also cleared cookies and anything else I can think of that could cause a problem, but still get the same generic error box.

Basically stating the site is not available etc..

Tried 3 different browsers, tried using a direct download as well as DAP, still the same. Tried saving file, opening etc.. no luck.

My sub must be ok as I still have my login and can access all the subscriber areas, so it's a wierd one.

Only oyther thing I can think of is to try a completely diff PC and xfer the file via CD onto this one.

I'll find an Admin's post and send a PM directing them to this post, and see where it get's me Smile

peecee · Occasional Visitor Joined: Aug 03, 2006 Posts: 37

ok, treble checked cookies, and definately ok there.

Here is a quick screenie of the error box.

Note how it says the site is unavailable etc.. first time I have ever got this error for any site.. Also this appears to be the only error I have had surfing my regular sites, so it's only effecting the Database download, nothing else at all, anywhere!

MaFt · Posted: Tue Nov 21, 2006 3:57 pm Post subject:

hi peecee

can you let me know the database format etc that you were trying to download? i can email it to you while we try to sort out the issues here.

do you have any firewall/virus/pop-up software running that may be affecting it? also, have you tried a 'hard refresh'? (hold down CTRL and hit F5)

thanks
MaFt

peecee · Occasional Visitor Joined: Aug 03, 2006 Posts: 37

Tried the CTRL-F5,, no difference.

Not running anything different AV/etc from previous successful downloads in the past, I also tried it with them all turned off just in case.

The only other thing to have changed on my system is the Router/Hub.

However, this was a straight swap over and everything else is 100%, forums, downloads, uploads etc.. the only thing affected to date is the camera db download.

Anyway moving on for now...

The database I require is the Navman - UK Consolidated.

The email addy on my profile or site account is ok. the Gmail one.

Th eonly thing I can think of is that it might be at the ISP end, maybe they block specific URLs for some covert pro-authority reason.

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