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OrangeJuiceMan Occasional Visitor
Joined: Jun 06, 2006 Posts: 39 Location: Adrift on the Sea Of Life
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Posted: Tue Oct 03, 2006 1:08 am Post subject: Replacement 510/710/910 mounts - got yours yet? |
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I assume you've seen the TT announcement? No?
Well, they're offering FREE replacement windscreen mounts to replace .. er... let me paraphrase... ' a small batch of below standard mounts that somehow escaped into the shops. We will not tell you which batch, but if you tell us your serial number we will confirm that you have a faulty one and send you a replacement f.o.c. '
I'm confirmed and eagerly awaiting receipt of my new mount....
Incidentally, my original 510 mount not only fell off the screen a few times and suffered brewers' droop along with intermittent connection, it has now fallen into several more pieces than it originally consisted of! I took it out of my old car to put in the new one at the weekend and it fell to bits with broken internals (unrepairable). Great timing TT !! Let's just hope that the 'replacement' isn't more of the same....
https://www.tomtom.com/newdock/
OJM |
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BodgerBaz Lifetime Member
Joined: Jun 12, 2005 Posts: 368 Location: Mörsdorf, Germany
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Posted: Thu Oct 05, 2006 4:28 pm Post subject: |
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Mine has just been delivered, thanks for the heads up.
As the original one has never given me any trouble do I have to buy another car to fit it to? |
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duckie008 Regular Visitor
Joined: Jan 22, 2005 Posts: 103
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Posted: Thu Oct 05, 2006 8:54 pm Post subject: |
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My serial number is not accepted. So do i assume i am not eligible for a mount?
How can i tell if i already have the new mount? (Purchased my 510 at the end of August) |
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BodgerBaz Lifetime Member
Joined: Jun 12, 2005 Posts: 368 Location: Mörsdorf, Germany
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Posted: Thu Oct 05, 2006 10:32 pm Post subject: |
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If you compare the thumbnail images the new mount has a little bar by the electronic connection |
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geraint Lifetime Member
Joined: Jun 20, 2004 Posts: 194 Location: Dorset, UK.
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Posted: Fri Oct 06, 2006 3:11 pm Post subject: |
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I just received mine - just over 2 weeks after ordering it. Not bad really. What I really need now is the little rubber thingy that's supposed to fit to the bottom of my TTG910, and which has fallen out. There are supposed to be 3 rubber bits underneath - 2 long ones and one small circular one. Any idea where I can get a replacement? _________________ Geraint
TomTom for iPhone v1.9
App version: 8.300 (777309)
Map: Western Europe v875.3668 |
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Crestacre Occasional Visitor
Joined: Mar 18, 2006 Posts: 1
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Posted: Wed Oct 11, 2006 10:11 pm Post subject: |
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My TT910 suffers from terrible brewers droop and wobbles about like a mad thing, however, it finaly fell to bits today in the middle of a busy town in Italy!
I wasn't aware of the free replacement offer so thanks for that - only problem is the serial number on my unit is starting to wear off and some of the numbers are not clear. When I enter what I think is the SN I get an error message that the format is incorrect
I've entered it like this: VxxxxxAxxxxx (where x is a numeric digit) no spaces in there.
Is this the right format?
I guess I need to look on the box and hope the SN is printed on there somewhere!
Spence. |
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remus Occasional Visitor
Joined: Jun 23, 2004 Posts: 28 Location: Kent,England
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Posted: Wed Oct 11, 2006 10:20 pm Post subject: |
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Hi
I ordered my new mount last week. Had an e mail from Tom tom yesterday to say it is on its way and to give me the tracking number for the delivery firm.
the SN is in the format I entered . the number is on the bottom of your box as well as the unit.
kevin |
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remus Occasional Visitor
Joined: Jun 23, 2004 Posts: 28 Location: Kent,England
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Posted: Wed Oct 11, 2006 10:21 pm Post subject: |
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Hi
I ordered my new mount last week. Had an e mail from Tom tom yesterday to say it is on its way and to give me the tracking number for the delivery firm.
the SN is in the format I entered . the number is on the bottom of your box as well as the unit.
kevin |
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mwfox Regular Visitor
Joined: Jun 18, 2006 Posts: 149 Location: Buckingham. UK
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Posted: Wed Oct 11, 2006 10:29 pm Post subject: New mount |
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Does the new mount fix the disconnection problems (the software update hid the problem) and the drooping problems? |
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TuurG Frequent Visitor
Joined: Nov 23, 2004 Posts: 454 Location: Haarlem, The Netherlands
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Posted: Wed Oct 11, 2006 11:15 pm Post subject: |
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Crestacre wrote: | My TT910 suffers from terrible brewers droop and wobbles about like a mad thing, however, it finaly fell to bits today in the middle of a busy town in Italy!
I wasn't aware of the free replacement offer so thanks for that - only problem is the serial number on my unit is starting to wear off and some of the numbers are not clear. When I enter what I think is the SN I get an error message that the format is incorrect
I've entered it like this: VxxxxxAxxxxx (where x is a numeric digit) no spaces in there.
Is this the right format?
I guess I need to look on the box and hope the SN is printed on there somewhere!
Spence. |
You can read out the serial number from screen:
- pin-reset the unit (stick a paperclip in the little hole next to the connector).
- switch on the device while holding the power button
- after the drum sound you see a black status screen, with all kinds of info about your device. One of them is the serial number _________________ GO1005
MGC GT 1968
MGB Cabrio 1973 |
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micke_011 Occasional Visitor
Joined: Aug 08, 2005 Posts: 31
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Posted: Thu Oct 12, 2006 8:58 am Post subject: |
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ordered mine as soon as the information appeared on this website, which i think was about 2-3 weeks ago. i then received an e-mail from tomtom saying i was in fact eligible for a new mount and that they should be shipping it to me shortly. a couple of days later i got another e-mail saying it had in fact been shipped via ups and then i finally got it, about 1 week after the first confirmation. so it worked flawlessly.
now i haven't used it that much since, but it seems really tough to turn it into locking position #2.. anyone know if they changed it so that it locks firmly already after the first click? |
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Stevedoc Occasional Visitor
Joined: Apr 09, 2006 Posts: 16
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Posted: Mon Oct 16, 2006 11:33 am Post subject: |
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Just received mine on Saturday (took 8 days) you are right to turn onto lock two at the moment takes 2 hands, here`s hoping end of problems.
Used the old one in florida recently, spent the whole trip on partners lap drooped so bad, |
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Pedro2NR Regular Visitor
Joined: Jul 07, 2006 Posts: 64
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Posted: Mon Oct 16, 2006 4:32 pm Post subject: |
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I received mine over the weekend. My hand hurts locking it to 2nd position and unlocking it. |
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kinch Occasional Visitor
Joined: Oct 08, 2006 Posts: 38
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Posted: Tue Oct 17, 2006 3:05 pm Post subject: |
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I originally got a new one with my TT910, but for the hell of it i registered for another one ...... and its coming in the next day or 2 !!!!
These are going for around £35 on Ebay !!!
WOO HOO. Who says nothing in life is for free. A new TT910 mount is. |
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DrMips Occasional Visitor
Joined: Aug 30, 2005 Posts: 20 Location: England
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Posted: Sat Oct 21, 2006 5:07 pm Post subject: |
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I'm glad it's not just me who has probelsm locking in to pos #2. Who tested this at TomTom? The Hulk? |
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