I can`t get my pc to recognise my 700

Simbo_Wales · Occasional Visitor Joined: Mar 30, 2006 Posts: 17

Hello all,after d/l and installing the new hardware ,version 6.15 I cant get my TT to be recognized by my pc either when connecting it via TT home or directly as drive (x).TT goes straight to map mode.
I have tried 2 different usb cables,both of which work with another usb device and I am scratching my head at the moment!!
Just tried a factory reset and still no luck Sad

Oldboy · Posted: Sun Sep 24, 2006 12:17 pm Post subject:

Hve you made sure that the Plug has been firmly pushed into the 700? They are a tight fit sometimes.

If you go straight into Map Mode, it suggests that the 700 doesn't know it's plugged into the PC. Have you tried another USB Port?
_________________
Richard

TT 910 V7.903: Europe Map v1045
TT Via 135 App 12.075: Europe Map v1140

Simbo_Wales · Occasional Visitor Joined: Mar 30, 2006 Posts: 17

Sorry about the double post Oldboy,yes I have tried a few usb ports,including a powered usb hub,but still the 700 goes directly to map mode.

Oldboy · Posted: Sun Sep 24, 2006 3:24 pm Post subject:

Have you tried plugging it in firmly at the TT end? If you have and the Cable is OK, it would suggest that the problem rests with the TT USB Socket.
_________________
Richard

TT 910 V7.903: Europe Map v1045
TT Via 135 App 12.075: Europe Map v1140

Simbo_Wales · Occasional Visitor Joined: Mar 30, 2006 Posts: 17

Yep,thats what I am begining to think, I have mailed TT support so I should hear something in a day or two.
Many thanks for your suggestions.

nudda · Regular Visitor Joined: May 16, 2006 Posts: 198

my 700 is doing the same. Arghhh

Does anyone know what to do ?

trog100 · Regular Visitor Joined: Sep 15, 2006 Posts: 195

try removing the sd card then make the connection.. if the connection is made then insert the card..

no great logic to this but some computors dont like a card reader which is what the tomtom is being plugged in with a card in..

trog

nudda · Regular Visitor Joined: May 16, 2006 Posts: 198

Thanks trog but the 700 doesnt have an sd card Smile

Simbo_Wales · Occasional Visitor Joined: Mar 30, 2006 Posts: 17

Did a reset with a paperclip and everything back to normal!!

nudda · Regular Visitor Joined: May 16, 2006 Posts: 198

Sorry I forgot to update here.

Yes the paperclip trick did it but I find I now have to reset it everytime before I connect it to my PC !! GGggrrrr

gg2000 · Posted: Sun Oct 01, 2006 7:57 pm Post subject:

Just discovered I have the same problem, fortunaly the reset work-around does indeed do the trick. Never had this problem with v6.14
Hopefully TT will fix on the next release
_________________
TTGO 700 v6.15 External Aerial

sixonenine · Occasional Visitor Joined: Aug 04, 2006 Posts: 13

i can connect m,y 700 to my computer but 'Home' doesn't seem to recognise, tellin' me my TomTom isn't connected. Aaargh. but it is!!! - As above, I do hope TomTom can sort this problem out with the next update.... [619]

sixonenine · Occasional Visitor Joined: Aug 04, 2006 Posts: 13

DennisN · Posted: Wed Oct 04, 2006 9:27 am Post subject:

TTGO700
I have just been suffering this problem for the last hour. Different cables, different ports, paperclip reset after reset.
Eventually it came to life, so that I could install yesterday's camera updates.
This problem happened to me after Tom Tom Home downloaded and installed an update - v1.3, build 25 September 2006 - so I rather suspect that (I seemed to lose the TT icon on the taskbar too). Time will tell.

tonygold · Frequent Visitor Joined: Jul 14, 2006 Posts: 417

i had same prob with my tomtom ONE. eventually realised that i had set the tab on my sd card to 'lock'. when i unlocked sd card tomtom was recognised immediatly by my pc. not sure if same happens on 700 but may be useful to others???

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