TomTom Go 910 Mounts

mark1968 · Posted: Fri Jul 14, 2006 10:36 pm Post subject: TomTom Go 910 Mounts

I am considering purchasing a 910 but after reading other forums I understand that there has been an issue with the quality of the new mounts.

What has been the experience from the users here, has the problem been resolved or ongoing?
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tonys66 · Posted: Sat Jul 15, 2006 11:13 am Post subject:

I would think resolved for most i got 4 and only had a problem with 1 mount easy fixed TT sent me another NP.

Gmonkey · Posted: Mon Jul 17, 2006 1:42 pm Post subject:

mrstella · Regular Visitor Joined: Jun 18, 2005 Posts: 154

my mount has been fine for some time now however the other day it started to droop and then this morning it fell to bits 8O looks like i have kicked the crap out of it but i had just fixed to the windscreen as normal and then it all fell apart leaving just the plastic sucker stuck to the screen 8O

to be fair to tomtom emailed them this morning and they have rma'd this one and a new one is on its way from holland.

LesP2008 · Posted: Tue Jul 18, 2006 4:59 pm Post subject:

Yesterday i emailed TomTom with my concerns over the mount for my 910.
Today i received a reply informing me that a new one is on it's way.
At the end of the day, that's good service in any language.

SpeedCam · Posted: Tue Jul 18, 2006 6:30 pm Post subject:

To be fair to TomTom they seem to be just replacing the mounts, no questioned asked, and free of charge. I'm now on my third, and there clearly is a difference in with the new mounts.

Not that people should take advantage, but having a 'free spare' mount could be useful when Brodit release their mounts. The previous Brodit GO mounts required the original TomTom mount modifying.

shauneco · Posted: Thu Jul 20, 2006 3:19 pm Post subject:

After reading about the problems people are experiencing about the mount I thought I might of been one of the lucky one's also I found a website regarding a New updated mount http://www.yournav.com/content/n/186/TomTom_modifies_GO_x10_car_mount.html It's Ironic that I only read about the new mount yesterday and today I went out to the car only to find that the mount had come away from the windscreen and the suction pad had come away from the mount, So I put it back on and it just kept coming off so I have just phoned TomTom and they are sending a new updated mount free I dont even have to send the old one back! They were even quick to answer the phone. I think that is great customer service..!!

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