Should I return my TT910 to TomTom

pepperm · Occasional Visitor Joined: May 13, 2006 Posts: 48

Hi

I have upgraded my TT910 to 6.110 and since then have had the unit refuse to turn on twice without first doing all sorts of tweaking with the USB docker and reset button. TomTom have sent me a new window docker and I don't seem to have power problems any more but I am still worried about the difficulty turning the unit on on occassion.

I have mentioned this to TomTom and they have asked for the unit and screen docker to be returned for repair.

I can't see what they can do, so what are peoples thoughts on me sending the unit back. Is it worth it?

Mark

nazimyounis · Posted: Tue Jul 04, 2006 5:45 pm Post subject:

how long have you had the unit? I have read on this forum that tom-tom will not normally send you your original unit back, its normally a refurbished unit
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mrstella · Regular Visitor Joined: Jun 18, 2005 Posts: 154

send it back and get another one bud.

pepperm · Occasional Visitor Joined: May 13, 2006 Posts: 48

Had it since May 13th. So nearly 2 months.

Mark

andyhat · Occasional Visitor Joined: May 09, 2006 Posts: 25

why not take it back & exchange it where you purchased it..?
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pepperm · Occasional Visitor Joined: May 13, 2006 Posts: 48

Well, I have probably had it too long and I hate that argument that you always get.

Is there likely to be a problem returning it to TomTom?

Mark

westentertainer · Posted: Wed Jul 05, 2006 10:56 am Post subject:

had it to long !!!. 2 months take it back and demand an exchange

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