Home PageFacebookRSS News Feed
PocketGPS
Web
SatNav,GPS,Navigation
Pocket GPS World - SatNavs | GPS | Speed Cameras: Forums

Pocket GPS World :: View topic - TMC's and Traffic Data
 Forum FAQForum FAQ   SearchSearch   UsergroupsUsergroups   ProfileProfile   Log in for private messagesLog in for private messages   Log inLog in 

TMC's and Traffic Data

 
Post new topic   Reply to topic    Pocket GPS World Forum Index -> Garmin Portable Navigation Devices
View previous topic :: View next topic  
Author Message
deesoft
Regular Visitor


Joined: 14/03/2003 19:10:05
Posts: 138
Location: Warrington, Cheshire, UK

PostPosted: Tue Jun 20, 2006 7:16 pm    Post subject: TMC's and Traffic Data Reply with quote

Hi

How many people out there are having trouble with the Traffic Data received by Garmin GTM series (11 and 12).

Last Thursday I lost the signal to my GTM 12 and up to now have not got it back. I do not seem to be able to find anyone who accepts 'resposibility' for providing the important siganl.

Trafficmaster (who are a member of the RTT Consortium) have been most unhelpful and the RAC haven't been much better.

Helpppp Somebody
_________________
Ipaq hx2750, TTN5, Globalsat 338 GPS, Garmin Nuvi 310D and GTM12, TomTom GO910 and now GO540

God gave us the Integer, the rest was devised by man.
Back to top
View user's profile Send private message Send e-mail
swing
Pocket GPS Verifier
Pocket GPS Verifier


Joined: Nov 04, 2003
Posts: 2225
Location: Bedfordshire, UK

PostPosted: Tue Jun 20, 2006 7:52 pm    Post subject: Re: TMC's and Traffic Data Reply with quote

deesoft wrote:
Last Thursday I lost the signal to my GTM 12 and up to now have not got it back. I do not seem to be able to find anyone who accepts 'resposibility' for providing the important siganl.
First of all, I think it should be back by now.

Quote:
Trafficmaster (who are a member of the RTT Consortium) have been most unhelpful and the RAC haven't been much better.
TM produce the data and then have agreements with 2 groups of radio companies to distribute the data. Once it "leaves" TM for broadcat, I'm not sure who is "responsible" for it. However, I'm surprised TM were not helpful at all.
Back to top
View user's profile Send private message Visit poster's website
CrashBiker
Occasional Visitor


Joined: Aug 09, 2004
Posts: 32
Location: UK

PostPosted: Tue Jun 20, 2006 9:41 pm    Post subject: Reply with quote

I bought a nuvi 310 deluxe from Halfords on Friday and was successfully collecting traffic Fri, Sat and Sunday and was, in fact, re-routed twice on Sunday due to traffic. Superb device.

Cold comfort I know, but to be fair you (we) are Garmin's customer not Trafficmaster, I suspect they are simply not set up to deal with end-user trouble-shooting.

Hope it comes back for you soon.

Cheers

Crash
Back to top
View user's profile Send private message
deesoft
Regular Visitor


Joined: 14/03/2003 19:10:05
Posts: 138
Location: Warrington, Cheshire, UK

PostPosted: Tue Jun 20, 2006 10:49 pm    Post subject: Traffic Returns Reply with quote

Traffic is Back up, I understand the remark about whose customer we are. But after trying Garmin numerous times (always overloaded). All I wanted was someone to sya that they service is up or down. Really RAC (it is called RAC Live) should have a status item somewhere.

Lets hope it doesn't go down too regularly.

Cheers
_________________
Ipaq hx2750, TTN5, Globalsat 338 GPS, Garmin Nuvi 310D and GTM12, TomTom GO910 and now GO540

God gave us the Integer, the rest was devised by man.
Back to top
View user's profile Send private message Send e-mail
swing
Pocket GPS Verifier
Pocket GPS Verifier


Joined: Nov 04, 2003
Posts: 2225
Location: Bedfordshire, UK

PostPosted: Wed Jun 21, 2006 11:01 am    Post subject: Reply with quote

CrashBiker wrote:
I bought a nuvi 310 deluxe from Halfords on Friday and was successfully collecting traffic Fri, Sat and Sunday and was, in fact, re-routed twice on Sunday due to traffic.
Given there are 2 radio networks involved, I wonder if only 1 failed, and the other was fine...

Quote:
Cold comfort I know, but to be fair you (we) are Garmin's customer not Trafficmaster, I suspect they are simply not set up to deal with end-user trouble-shooting.
Indeed, and I doubt their Customer Services have access to any greater information about the Trafficmaster service than we do...
Back to top
View user's profile Send private message Visit poster's website
cantgetlost
Frequent Visitor


Joined: Nov 14, 2005
Posts: 291

PostPosted: Wed Jun 21, 2006 4:41 pm    Post subject: Reply with quote

After advice given re my "kin useless bit of kit" thread aerial splitter fitted directly to the GTM 11 has brought great results .
I've just come back from Europe and In France I found the GTM 11 worked better than here, or so it seemed.
Even VERY minor road works on routes came up on th unit, and the unit seemed to keep the signal better than in the UK.
Here in the UK I notice Cell phone Aerials alongside motorways and all over the place, I rarely spot them in miles of French countryside and get full signal more of the time it seems.
Do broadcasters of fm and Phone signals do something different in France and Europe I wonder or do they use superior kit.
I understand that in the UK we have "fifth" rate Broadband Equipment used by BT compared to some other countries, Is it the same with broadcasting signals here I wonder.
Back to top
View user's profile Send private message







Posted: Today    Post subject: Pocket GPS Advertising

Back to top
Display posts from previous:   
Post new topic   Reply to topic    Pocket GPS World Forum Index -> Garmin Portable Navigation Devices All times are GMT + 1 Hour
Page 1 of 1

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum

Make a Donation



CamerAlert Database

Click here for the PocketGPSWorld.com Speed Camera Database

Download Speed Camera Database
22.124 (26 Dec 24)



WORLDWIDE SPEED CAMERA SPOTTERS WANTED!

Click here to submit camera positions to the PocketGPSWorld.com Speed Camera Database


12mth Subscriber memberships awarded every week for verified new camera reports!

Submit Speed Camera Locations Now


CamerAlert Apps



iOS QR Code






Android QR Code







© Terms & Privacy


GPS Shopping