TomTom's Method of Covering Up....

lydiachris · Regular Visitor Joined: Mar 09, 2005 Posts: 193

Read this:

http://www.tomtom.com/support/index.php?Language=1&FID=5186

I think this is tomtom's way of covering up their faulty, poor quality control!!!

Load of piffel if you ask me :D

alix776 · Posted: Tue Jun 20, 2006 6:26 pm Post subject:

looks more like a fix for a problem to me not a coverup
_________________
currently using aponia truck navigation on windows phone. Good bye IOS don't let the door hit you on the way out .

Oh the joys of being a courier.
device Lumia 950 xl

lydiachris · Regular Visitor Joined: Mar 09, 2005 Posts: 193

This is not a "fix" at all!

Before, the go 910 used to turn itself off completly if you had one of the poor car mounts due to the power connectors on the back of the tomtom/mount were loose.

Now, the same problem with the mounts still exist, but instead of the tomtom turning itself off, it just stops charging so eventually if you don't notice that the mount has lost it's power, the tomtom will just discharge and eventually run out of battery power.

This is not a fix in my opinion, just a cover up!!!
Rubbish!

Actually saying that, my tomtom is working fine, straight from day one (touch wood), just feel sorry for the rest of the guys who have a dodgy go 910!

lydiachris

andyhat · Occasional Visitor Joined: May 09, 2006 Posts: 25

why does it keep telling me their are no updates mines still 6.020.
_________________
tt go510.
n70.

Eldar

chris_w

Andy_P · Posted: Wed Jun 21, 2006 12:25 am Post subject:

internetpilot · Occasional Visitor Joined: Jun 14, 2006 Posts: 35

Eldar · Posted: Wed Jun 21, 2006 9:26 am Post subject:

internetpilot · Occasional Visitor Joined: Jun 14, 2006 Posts: 35

Exactly. It's a fix -- not a permanent solution. However, hardware companies use software fixes for hardware problems all the time. It's a nice way for them to postpone a true solution when they know it's going to cost them a small fortune to truly fix the problem.

Someone on their quality control/testing department should be fired.
_________________
Chris
- TomTom GO 700
- Palm Tungsten|C w/TomTom Nav 5 & Holux GM210 Receiver

lbendlin · Posted: Wed Jun 21, 2006 5:43 pm Post subject:

Someone in the design department, too...
_________________
Lutz

Report Map Errors here:
TomTom/TeleAtlas NAVTEQ

internetpilot · Occasional Visitor Joined: Jun 14, 2006 Posts: 35

Well, bad designs are made all the time -- it's the testers and QC people who are supposed to figure out that the design stinks on ice.

When I was a network consultant, I accepted a temporary position as a QC tester for a development company -- never again! That was horrible. They should've just given me a name tag that said "SCAPEGOAT" as my title from the very beginning.

Personally, I'd love that job at a company like TomTom...getting to play with all the new toys, tell the designers what works and doesn't, etc. Every day would be a play day!
_________________
Chris
- TomTom GO 700
- Palm Tungsten|C w/TomTom Nav 5 & Holux GM210 Receiver

LesP2008 · Posted: Wed Jun 21, 2006 7:31 pm Post subject:

internetpilot · Occasional Visitor Joined: Jun 14, 2006 Posts: 35

Ah, but customer support doesn't fall under the testing/quality control department, which would be the best part! I've spent most of my life dealing with customers, who are usually wrong despite the popular phrase, "The customer is always right."

Of course, when I'm the customer, I am always right, so.... ;)
_________________
Chris
- TomTom GO 700
- Palm Tungsten|C w/TomTom Nav 5 & Holux GM210 Receiver

TomDavison · Posted: Thu Jun 22, 2006 4:30 pm Post subject:

I don't have a X10 model so don't have experience of this fix. Does it simply transfer to battery power when the power stops, which is not a good idea, or does it wait for a few seconds to see if power is restored before switching off (which would be sensible). Even more sensible if it gives a warning that it is about to switch off, which would allow you to override it if you wish to transfer to battery power.

	PocketGPS
	Web