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jnielow
Occasional Visitor
Joined: Jan 20, 2006
Posts: 23
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 Posted: Mon Mar 06, 2006 5:28 pm Post subject: Broken in car charger for 510! please help |
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Dear Sir/Madam,
I bought a navman 510 in Jan, I went to use the cable today and it does not work!. I have tested the internal fuse ok, the cigarette lighter socket is fine, nothing from lead. I treat the cable with respect, has anyone had the same trouble? And what are the chances of Navman sending me a replacement free of charge? (ha! haha!???).
Also does anyone know where I can get a cheapy from?
cheers
Jason |
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Gee-Pee
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Joined: Feb 10, 2005
Posts: 1951
Location: Mostly somewhere in Essex
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| Posted: Mon Mar 06, 2006 6:39 pm Post subject: Re: Broken in car charger for 510! please help |
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| jnielow wrote: | Dear Sir/Madam,
I bought a navman 510 in Jan, I went to use the cable today and it does not work!. I have tested the internal fuse ok, the cigarette lighter socket is fine, nothing from lead. I treat the cable with respect, has anyone had the same trouble? And what are the chances of Navman sending me a replacement free of charge? (ha! haha!???).
Also does anyone know where I can get a cheapy from?
cheers
Jason |
Where did you buy the device from originally? Try the point of sale (retailer) first. They should check it out. If not, get on to Navman Tech Support and try them. 
_________________
Gee-Pee
Lifetime member PGPSW - time rapidly decreasing |
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MickE30
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Joined: Mar 06, 2006
Posts: 1
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| Posted: Mon Mar 06, 2006 8:31 pm Post subject: Broken charger |
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I've had this problem twice - seems to be poor soldering of the 2 power connections within charger. I re-soldered the 1 that had come apart and also strengthened the other connection. This was a couple of months ago and no more probs yet...
As for navman giving a free one - good luck, it takes them ages to answer phone & emails and their customer service is pretty poor... |
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Simon1
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Joined: Aug 07, 2004
Posts: 388
Location: Surrey, UK
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| Posted: Tue Mar 07, 2006 1:34 am Post subject: |
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| I ended up replacing mine with a non-OEM from ebay. |
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greenspot
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Joined: Jan 11, 2006
Posts: 7
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| Posted: Tue Mar 07, 2006 3:59 pm Post subject: |
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I had an in car charger fail for my 520 bought last November.
Contacted Tech Support with all the details of checks made to prove it could ONLY be the charger. They replied after a couple of days saying to return the charger to them with proof of purchase and they would replace it. Sent it recorded delivery to make sure it was not lost. Sent one Saturday, free replacement received following Saturday.
Can't complain about service received!!
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